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Senior Analyst, Business Operations


Locations Berlin, Connecticut; Westborough, Massachusetts; Westwood, Massachusetts; Manchester, New Hampshire

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Clean Energy is our future. It's core to our commitment to lead our industry in clean energy and is a critical element of our business today and in the future. Learn more about some of our clean energy initiatives and how you can add value.

We're proud to have been recognized as the #1 Energy Efficiency Provider in the Nation, saving customers more than 1 billion kWh of energy a year and reducing carbon dioxide emissions by more than 4 million metric tons. Learn more about what our team does?

About us

We are Eversource

At Eversource, our mission is to safely deliver reliable energy and superior customer service to our electric, natural gas and water customers across New England. We do this ethically, respectfully and honestly to meet the expectations of our customers, regulators and ourselves.

Men at work

Check out this video about Energy Efficiency at Eversource with Vice President Tilak Subrahmanian.

Person sitting at their desk talking.

Success Profile

What makes a successful team member?

Check out the top traits we're looking for and see if you have the right mix.

  • Collaborative
  • Customer Focus
  • Team Player
  • Positive
  • Achiever
  • Socially Conscious


  • If you have innovative ideas, are passionate about helping customers live and use energy more efficiently, and are focused on positively impacting the environment, this is the group for you. We promote and advance a high-energy work environment and value employees who bring new ideas that help us work smarter in supporting our customers. Come make your mark and a real difference working for an innovative industry leader.
  • As part of our team of energy experts, you'll support the energy transformation across New England. Our team shares a commitment to sustainability that motivates our day-to-day work providing solutions for a clean energy future. By joining us, you will be at the forefront of advancing clean/renewable energy, energy efficiency, battery storage, demand response and demand management, electric vehicle charging, and more.
  • Our Environmental Affairs team is focused on meeting or exceeding compliance with environmental regulations to improve air quality, protect water resources, reduce waste and responsibly manage pollutants. We strive to promote sustainability throughout the company and actively work with customers, community members, environmental groups, regulatory agencies, and civic partners to promote transparent operations.

Employee Quotes

Rob, Environmental

Meet Rob

Rob's commitment to the environment extends beyond his role as one of our Environmental Coordinators. Rob is also a leader of our employee Green Team and organizes quarterly recycling initiatives. “My passion for caring for the environment really began when I became a father. I care about my kids future and the world they'll live in.”

Justin, Project Manager
in Business Development

Meet Justin

“I'm proud to be with Eversource because we are acting as a leader by embracing the move to the new clean energy economy that is customer—and technology-focused.”

Associate Energy Efficiency Consultant

Meet Fara

I am an Energy Efficiency Consultant for Eversource Energy. I joined the company as a Coop/Intern while in graduate school, working out of the Berlin, CT office. After graduating, I was hired full time to join the Energy Efficiency Gas team in Westwood, MA. Eversource has a goal to be carbon neutral by 2030 and energy efficiency plays a major role in achieving this. I am very passionate about Energy Efficiency because it helps in reducing our customers carbon footprint which in turn helps to protect the environment. My role is like that of a project manager. I manage the process from sourcing for opportunities to save energy up until final installation of these energy efficiency measures. A lot of these measures are also incentivized through the offerings from the states we operate in, so our customers don’t have to cover the entire cost. It is a very fulfilling job because I get to see in real time carbon emission reduction while also helping our customers save money.

Job Description

Senior Analyst, Business Operations


Locations: Berlin, Connecticut; Westborough, Massachusetts; Westwood, Massachusetts; Manchester, New Hampshire

Check out this video and find out why our team loves to work here!

This position is responsible for the Energy Efficiency business operations for all three states, including but not limited to corporate budgets, accounting and reporting, regulatory reporting, key performance indicators and metrics activities.  Responsibilities include providing senior-level financial support to the management of Eversource’s Energy Efficiency (EE) organization, coordination, and support of the electric and gas companies production of the EE Plans, Monthly Financial Reporting, development of the EE businesses’ financial budgets and forecasts, analysis, projections, and ad-hoc financial support.  Additionally, the individual will be responsible for supporting the development and implementation of tracking systems as well as other financial duties as needed by regulatory staff, internal/external audit and senior management. 

Essential Functions

  • Assists with the development of Energy Efficiency budget projections across all three states, assesses performance against approved budgets and coordinates modifications.
  • Responsible for reviewing and ensuring that all Energy Efficiency accounting and budgeting information is complete, accurate and maintained in accordance with the Company’s’ Accounting and Budgeting area requirements, as well as with regulatory decisions and orders.
  • Leads and supports the production of the Monthly Key Performance Indicators and Financial Reports for the EE organization.
  • Coordinates, develops, supports and monitors the annual EE budget process to ensure that each major budget management sector (Residential, Commercial & Industrial, etc.) is properly planned and supported.  Ensure compliance with all critical path schedules and timelines.
  • Reviews, validates and adopts EE financial models for the production of the EE Plans. Communicates results to management as to the implications of these results.  Assists management in ensuring model projections support ES financial goals including the development of recommendations to improve performance.
  • Communicates results of and any issues with financial strategies including recommendations for course corrections to management.
  • Coordinates and develops financial projections with input from EE supervisors and Energy Efficiency Consultants.  Prepares financial projections, including ES performance incentives, carrying charges, etc., for presentation to executive management.
  • Provides information to management to ensure annual budgets and forecasts are on target, including the development of variance explanations.
  • Ensures communication through reports to departmental management on a monthly basis of any specific operating and financial performance information such as budget versus actual and current versus prior year actual comparisons for making management decisions or evaluation of trends.
  • Participates with accounting in quarterly earnings/performance incentive reviews and support the resolution of follow-up issues.
  • Lead role in the coordination with all ES departmental areas on EE financial and business reporting requirements.
  • Works effectively with all levels of management in order to provide financial analysis and problem-solving recommendations.
  • Supports the development and analysis of the EE revenue sources (System Benefit Charges, Conservation Adjustment Mechanisms, Class III Renewable Energy Credits, ISO-NE Forward Capacity Market, Regional Greenhouse Gas Initiative, etc.) and their impacts on the annual EE spending budget.


Technical Knowledge/Skill:

  • Knowledge and experience with the ES budgeting and forecasting process including internal systems.
  • Strong knowledge, experience and demonstrated ability in all areas of financial reporting, analyses, and financial model management. 
  • Must possess an understanding of financial statements, financial modeling and work efficiently under pressure.
  • Must be customer driven, display initiative, accepts responsibility, holds others accountable, participates in and facilitates team effectiveness, thinks and acts analytically.
  • Demonstrated ability to make sound decisions to support the mission, work independently and apply knowledge and skill to solve problems.
  • Develop and maintain an excellent working relationship with management
  • Demonstrated proficiency in Microsoft Excel, in addition to other Microsoft Office applications (MS Power point, MS Word) and other business system applications.
  • Demonstrated technical proficiency in running queries in various systems and data gathering. 
  • Requires understanding of regulatory processes and environment including the regulatory filing process. 
  • Effective written and oral communication skills.


  • Bachelor’s Degree in Finance, Business Management or a related discipline or equivalent experience.


  • Five (5) plus years related experience. 
  • Energy Efficiency, Accounting, Finance, Economics/Mathematics and Regulatory, Budgeting or Planning experience preferred.


Worker Type:


Number of Openings:


EEO Statement

Eversource Energy is an Equal Opportunity and Affirmative Action Employer.  All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.

VEVRRA Federal Contractor

Vaccination Information:

Eversource requires all new employees to be fully vaccinated for COVID-19 by their first day of employment. If you have any concerns regarding compliance with this requirement, you will need to discuss your concerns with Eversource’s HR department after you have been made a conditional offer of employment. Eversource does not require applicants to discuss vaccination status prior to receipt of a conditional offer of employment and complies with all applicable laws.

Emergency Response:

Responding to emergency situations to meet customers’ needs is part of every employee’s role. If employed, you will be given an Emergency Restoration assignment.  This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location. 



Eversource employees are committed to providing reliable energy and superior customer service—and that's why we are committed to providing our employees with a highly competitive total rewards package. In addition to wages and salaries, the benefit programs Eversource offers its employees and family members are a significant part of the total rewards.

Healthcare, Wellness & Disability Protection for you and your Family

  • Comprehensive Medical, Prescription, Dental, and Vision Plans, choose the coverage that is right for you and your family
  • High deductible health plan option, with generous health savings account (HSA), employer contribution, ($500 individual; $1,000 employee +1 or more)
  • Company-paid employee life and accident insurance and options to purchase additional coverage for you and your family
  • An award-winning Wellness Program provides up to $200 annually for employees and spouses to adopt and maintain healthy lifestyles
  • Health and Dependent care reimbursement accounts
  • Sick Time, Short-Term & Long-Term Disability Plans

Work/Life Balance Benefit Programs

  • Employee Assistance Program (EAP)
  • Multi-faceted Behavioral Health Program
  • Care@Work Program (child/elder care), membership/stipend for emergency services
  • Adoption Assistance (eligible employees)
  • Tuition Reimbursement, Student Loan Refinancing & Student Debt Counselling
  • Voluntary benefits platform to access discounted home & auto, identity protection and pet insurance
  • Charity donation gift matching
  • Volunteer hours at local charities with rewards to our Wellness Program
  • Generous time off
  • Business Resource Groups for social connection and career development

Retirement Benefits for a Secure Future

  • 401k: Up to 100% Employer Match on first 3% of employee's contributions
  • K-Vantage: Additional Employer Contribution to the 401k based on age and years of service (2.5% to 6.5%)
  • Med-Vantage HRA: Age 40+, receive annual $1,000 contribution to an HRA for post-employment qualified medical expenses

Eversource Sustainability

Sustainability is embedded into all that we do. To learn about our progress in important areas including technology innovations, our growing renewable energy portfolio, the environmental considerations of our operations, and how we personally contribute to the vitality of our communities and grow our business in a responsible manner, please read our Eversource Sustainability Report.

We're committed to:

  • Fully integrating environmental, social and governance (ESG) initiatives into all of our business practices
  • Achieving carbon neutrality in our operations by 2030
  • Delivering reliable energy while integrating clean, renewable resources that support New England's emission-reduction goals
  • Investing in the innovation of energy infrastructure and new technologies
  • Promoting racial and social justice

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