Inspection Lead & Energy Auditor, Residential (Hybrid)
04/10/2024Locations Westwood, Massachusetts; East Berlin, Connecticut
Job Description
Inspection Lead & Energy Auditor, Residential (Hybrid)
04/10/2024Locations: Westwood, Massachusetts; East Berlin, Connecticut
As a Residential Energy Auditor, you will be managing and shadowing inspection vendors of the NH Saves, Mass Save, and Energize CT programs to ensure complete and thorough projects have been installed for our residential customers.
This role includes the management of inspection vendors who conduct inspections on behalf of Eversource. You will be expected to hold the inspection vendors to predetermined key performance indicators (KPIs) and provide this information to the program team in a simple manner to improve program performance and design.
This is a hybrid role. The first three months are full-time in the office/ on-site visits.
Reporting manager: Inspection & Audit Supervisor, Energy Efficiency
Key Responsibilities
- Manage external inspection vendors.
- Conduct and shadow inspections and energy audits for residential customers to ensure the correct installation of any current projects and identify additional energy savings opportunities for the customer.
- Demonstrate knowledge of residential building science.
- Accurately collect any customer feedback and ensure that customer complaints follow any necessary investigative procedures.
- Coordinate with internal and external stakeholders to ensure inspection and audit feedback is incorporated into program design.
- Develop and enforce quality assurance/ quality control goals for program partners and vendors along with the implementation team.
Qualifications:
Technical Knowledge/ Skills:
- Self-starter who takes initiative to work independently.
- Ability to interface effectively and collaborate with clients, peers, project personnel and all levels of management.to develop program-wide policies and procedures, demonstrated ability to take initiative and accountability for results.
- Familiarity with residential building science concepts.
- Advanced working knowledge of Microsoft Suite Applications
- Bonus - Working knowledge of Salesforce reporting and/ or PowerBI
Education:
- Bachelor’s degree or equivalent experience.
- Preferred: Degree in chemical, electrical, energy, mechanical, or industrial engineering or in environmental science
Experience:
- Required: 1 plus years of experience
- Preferred: Previous auditing, building science, or product installation experience
Licenses & Certifications:
- Preferred: CEA/ CEM certification
Compensation and Benefits:
- Eversource offers a competitive total rewards program. The annual salary range for this position is $72,000 - $80,000 plus incentive. Salary is commensurate with your experience. Check out the career site for an overview of benefits.
#cengajd
Worker Type:
RegularNumber of Openings:
1EEO Statement
Eversource Energy is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.
VEVRRA Federal Contractor
Emergency Response:
Responding to emergency situations to meet customers’ needs is part of every employee’s role. If employed, you will be given an Emergency Restoration assignment. This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.
Overview
Clean Energy is our future. It's core to our commitment to lead our industry in clean energy and is a critical element of our business today and in the future. Learn more about some of our clean energy initiatives and how you can add value.
We're proud to have been recognized as the #1 Energy Efficiency Provider in the Nation, saving customers more than 1 billion kWh of energy a year and reducing carbon dioxide emissions by more than 4 million metric tons. Learn more about what our team does?
About us
Success Profile
What makes a successful team member?
Check out the top traits we're looking for and see if you have the right mix.
- Collaborative
- Customer Focus
- Team Player
- Positive
- Achiever
- Socially Conscious
Culture
- If you have innovative ideas, are passionate about helping customers live and use energy more efficiently, and are focused on positively impacting the environment, this is the group for you. We promote and advance a high-energy work environment and value employees who bring new ideas that help us work smarter in supporting our customers. Come make your mark and a real difference working for an innovative industry leader.
- As part of our team of energy experts, you'll support the energy transformation across New England. Our team shares a commitment to sustainability that motivates our day-to-day work providing solutions for a clean energy future. By joining us, you will be at the forefront of advancing clean/renewable energy, energy efficiency, battery storage, demand response and demand management, electric vehicle charging, and more.
- Our Environmental Affairs team is focused on meeting or exceeding compliance with environmental regulations to improve air quality, protect water resources, reduce waste and responsibly manage pollutants. We strive to promote sustainability throughout the company and actively work with customers, community members, environmental groups, regulatory agencies, and civic partners to promote transparent operations.
Employee Quotes
Job Description
Inspection Lead & Energy Auditor, Residential (Hybrid)
04/10/2024Locations: Westwood, Massachusetts; East Berlin, Connecticut
As a Residential Energy Auditor, you will be managing and shadowing inspection vendors of the NH Saves, Mass Save, and Energize CT programs to ensure complete and thorough projects have been installed for our residential customers.
This role includes the management of inspection vendors who conduct inspections on behalf of Eversource. You will be expected to hold the inspection vendors to predetermined key performance indicators (KPIs) and provide this information to the program team in a simple manner to improve program performance and design.
This is a hybrid role. The first three months are full-time in the office/ on-site visits.
Reporting manager: Inspection & Audit Supervisor, Energy Efficiency
Key Responsibilities
- Manage external inspection vendors.
- Conduct and shadow inspections and energy audits for residential customers to ensure the correct installation of any current projects and identify additional energy savings opportunities for the customer.
- Demonstrate knowledge of residential building science.
- Accurately collect any customer feedback and ensure that customer complaints follow any necessary investigative procedures.
- Coordinate with internal and external stakeholders to ensure inspection and audit feedback is incorporated into program design.
- Develop and enforce quality assurance/ quality control goals for program partners and vendors along with the implementation team.
Qualifications:
Technical Knowledge/ Skills:
- Self-starter who takes initiative to work independently.
- Ability to interface effectively and collaborate with clients, peers, project personnel and all levels of management.to develop program-wide policies and procedures, demonstrated ability to take initiative and accountability for results.
- Familiarity with residential building science concepts.
- Advanced working knowledge of Microsoft Suite Applications
- Bonus - Working knowledge of Salesforce reporting and/ or PowerBI
Education:
- Bachelor’s degree or equivalent experience.
- Preferred: Degree in chemical, electrical, energy, mechanical, or industrial engineering or in environmental science
Experience:
- Required: 1 plus years of experience
- Preferred: Previous auditing, building science, or product installation experience
Licenses & Certifications:
- Preferred: CEA/ CEM certification
Compensation and Benefits:
- Eversource offers a competitive total rewards program. The annual salary range for this position is $72,000 - $80,000 plus incentive. Salary is commensurate with your experience. Check out the career site for an overview of benefits.
#cengajd
Worker Type:
RegularNumber of Openings:
1EEO Statement
Eversource Energy is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.
VEVRRA Federal Contractor
Emergency Response:
Responding to emergency situations to meet customers’ needs is part of every employee’s role. If employed, you will be given an Emergency Restoration assignment. This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.
Benefits
Eversource employees are committed to providing reliable energy and superior customer service—and that's why we are committed to providing our employees with a highly competitive total rewards package. In addition to wages and salaries, the benefit programs Eversource offers its employees and family members are a significant part of the total rewards.
Healthcare, Wellness & Disability Protection for you and your Family
- Comprehensive Medical, Prescription, Dental, and Vision Plans, choose the coverage that is right for you and your family
- High deductible health plan option, with generous health savings account (HSA), employer contribution, ($500 individual; $1,000 employee +1 or more)
- Company-paid employee life and accident insurance and options to purchase additional coverage for you and your family
- An award-winning Wellness Program provides up to $200 annually for employees and spouses to adopt and maintain healthy lifestyles
- Health and Dependent care reimbursement accounts
- Sick Time, Short-Term & Long-Term Disability Plans
Work/Life Balance Benefit Programs
- Employee Assistance Program (EAP)
- Multi-faceted Behavioral Health Program
- Care@Work Program (child/elder care), membership/stipend for emergency services
- Adoption Assistance (eligible employees)
- Tuition Reimbursement, Student Loan Refinancing & Student Debt Counselling
- Voluntary benefits platform to access discounted home & auto, identity protection and pet insurance
- Charity donation gift matching
- Volunteer hours at local charities with rewards to our Wellness Program
- Generous time off
- Business Resource Groups for social connection and career development
Retirement Benefits for a Secure Future
- 401k: Up to 100% Employer Match on first 3% of employee's contributions
- K-Vantage: Additional Employer Contribution to the 401k based on age and years of service (2.5% to 6.5%)
- Med-Vantage HRA: Age 40+, receive annual $1,000 contribution to an HRA for post-employment qualified medical expenses
Eversource Sustainability
Sustainability is embedded into all that we do. To learn about our progress in important areas including technology innovations, our growing renewable energy portfolio, the environmental considerations of our operations, and how we personally contribute to the vitality of our communities and grow our business in a responsible manner, please read our Eversource Sustainability Report.
We're committed to:
- Fully integrating environmental, social and governance (ESG) initiatives into all of our business practices
- Achieving carbon neutrality in our operations by 2030
- Delivering reliable energy while integrating clean, renewable resources that support New England's emission-reduction goals
- Investing in the innovation of energy infrastructure and new technologies
- Promoting racial and social justice