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Supervisor, Technical Training, Design Engineering

10/29/2024

Locations Dorchester, Massachusetts; Berlin, Connecticut; Springfield, Massachusetts; South Hooksett, New Hampshire

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Job Description

Supervisor, Technical Training, Design Engineering

10/29/2024

Locations: Dorchester, Massachusetts; Berlin, Connecticut; Springfield, Massachusetts; South Hooksett, New Hampshire

Eversource is looking for a Supervisor, Technical Training, Design Engineering located in Dorchester, MA, Springfield, MA, Berlin, CT, or Hooksett, NH. This Supervisor, Technical Training, Design Engineering will perform as an instructor to help launch careers for new-hire employees and provide continuing education for incumbent employees. Individual will be part of a team to help develop training materials, deliver interactive engaging training sessions, and design training activities to enhance learning experiences. In addition to the skills and knowledge brought to the job, individual will assist in developing new skills and knowledge that will apply adult learning theory across blended training methods in advanced training facilities.  Individual will also conduct sessions to evaluate, assess, and certify employees to perform their roles knowledgeably, safely, and efficiently.

Essential Functions: 

  • Works with field personnel and supervisors to analyze job tasks and current field performance to determine training needs and program content.

  • Effectively implements training programs and field quality audit programs.

  • Supervises, directs and instructs trainees during classroom and hands-on training activities.

  • Evaluates performance during training and follows up on students learning through field visits, observations and refresher training.

  • Provides updates and incorporates new procedures and revisions into training programs and reviews work with vendors, technical experts, engineers, and field personnel to provide operational input into the selection and operation on new equipment and development of new construction standards.

Technical Knowledge/Skill/Education/Licenses/Certifications:

Technical Knowledge/Skill:

  • Requires knowledge of utility transmission and distribution system design, operations, maintenance, and construction principles and practices, safety standards and business processes. 

  • Excellent communication skills, ability to present theory and concepts, as well as hands-on technical instruction with clarity, confidence and enthusiasm. 

  • Requires leadership and coaching abilities. 

  • Ability to use PC desktop applications (e.g. Microsoft Word & Excel). 

  • Working knowledge of labor contracts.

Education:

  • Bachelor’s Degree in Engineering, Business Administration or related discipline or equivalent experience is required.

Experience:         

  • A minimum of five (5) years of experience in Transmission, Distribution and/or Field Service design and/or installation, servicing customers and supervising employees is required.       

Licenses & Certifications:

  • A valid motor vehicle driver’s license is required; D.O.T. is preferred.

Compensation and Benefits:

  • Eversource offers a competitive total rewards program.  The annual salary range for this position is $115,870 to $128,740, plus incentive.  Salary is commensurate with your experience.  Check out the career site for an overview of benefits.

Working Conditions:

  • Must be available to work emergency restoration assignment as required.

  • Must be available to travel between MA/CT/NH as necessary.

#elecajd

#LI-BC1 

Worker Type:

Regular

Number of Openings:

1

EEO Statement

Eversource Energy is an Equal Opportunity and Affirmative Action Employer.  All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.

VEVRRA Federal Contractor

Emergency Response:

Responding to emergency situations to meet customers’ needs is part of every employee’s role. If employed, you will be given an Emergency Restoration assignment.  This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location. 

Apply

Overview

If you are looking for a hands-on career or the opportunity to lead a team, then Operations may be for you. We are the main source of providing our customers with the essential product that makes their lives easier—power. Whether you're working with electricity or natural gas, you'll use your mechanical skills in a hands-on job and deliver results to our customers on a daily basis. You'll work collaboratively with a variety of people and departments and learn about different parts of the business while making a big impact for our customers and communities. You'll receive a variety of training to help you learn how to do your job safely. Training includes classroom instruction, e-learning, field simulations and on-the-job learning with a peer coach.

  • Job Level - Entry, Mid,
    Senior, Executive
  • Travel between CT/MA/NH
    may be required

About us

We are Eversource

At Eversource, our mission is to safely deliver reliable energy and superior customer service to our electric, natural gas and water customers across New England. We do this ethically, respectfully and honestly to meet the expectations of our customers, regulators and ourselves.

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Field Supervisor Opportunities at Eversource

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Success Profile

What makes a successful Electric Operations team member?

Check out the top traits we're looking for and see if you have the right mix.

  • Collaborative
  • Focused
  • Team Player
  • Adaptable
  • Detail Oriented
  • Positive

Culture

  • We are dedicated to our employees and customers
  • Safety is a core value at Eversource
  • We live out our mission of delivering reliable energy
  • We are committed to creating an inclusive workplace where all employees, customers and stakeholders are respected and valued

Career Path

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Job Description

Supervisor, Technical Training, Design Engineering

10/29/2024

Locations: Dorchester, Massachusetts; Berlin, Connecticut; Springfield, Massachusetts; South Hooksett, New Hampshire

Eversource is looking for a Supervisor, Technical Training, Design Engineering located in Dorchester, MA, Springfield, MA, Berlin, CT, or Hooksett, NH. This Supervisor, Technical Training, Design Engineering will perform as an instructor to help launch careers for new-hire employees and provide continuing education for incumbent employees. Individual will be part of a team to help develop training materials, deliver interactive engaging training sessions, and design training activities to enhance learning experiences. In addition to the skills and knowledge brought to the job, individual will assist in developing new skills and knowledge that will apply adult learning theory across blended training methods in advanced training facilities.  Individual will also conduct sessions to evaluate, assess, and certify employees to perform their roles knowledgeably, safely, and efficiently.

Essential Functions: 

  • Works with field personnel and supervisors to analyze job tasks and current field performance to determine training needs and program content.

  • Effectively implements training programs and field quality audit programs.

  • Supervises, directs and instructs trainees during classroom and hands-on training activities.

  • Evaluates performance during training and follows up on students learning through field visits, observations and refresher training.

  • Provides updates and incorporates new procedures and revisions into training programs and reviews work with vendors, technical experts, engineers, and field personnel to provide operational input into the selection and operation on new equipment and development of new construction standards.

Technical Knowledge/Skill/Education/Licenses/Certifications:

Technical Knowledge/Skill:

  • Requires knowledge of utility transmission and distribution system design, operations, maintenance, and construction principles and practices, safety standards and business processes. 

  • Excellent communication skills, ability to present theory and concepts, as well as hands-on technical instruction with clarity, confidence and enthusiasm. 

  • Requires leadership and coaching abilities. 

  • Ability to use PC desktop applications (e.g. Microsoft Word & Excel). 

  • Working knowledge of labor contracts.

Education:

  • Bachelor’s Degree in Engineering, Business Administration or related discipline or equivalent experience is required.

Experience:         

  • A minimum of five (5) years of experience in Transmission, Distribution and/or Field Service design and/or installation, servicing customers and supervising employees is required.       

Licenses & Certifications:

  • A valid motor vehicle driver’s license is required; D.O.T. is preferred.

Compensation and Benefits:

  • Eversource offers a competitive total rewards program.  The annual salary range for this position is $115,870 to $128,740, plus incentive.  Salary is commensurate with your experience.  Check out the career site for an overview of benefits.

Working Conditions:

  • Must be available to work emergency restoration assignment as required.

  • Must be available to travel between MA/CT/NH as necessary.

#elecajd

#LI-BC1 

Worker Type:

Regular

Number of Openings:

1

EEO Statement

Eversource Energy is an Equal Opportunity and Affirmative Action Employer.  All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.

VEVRRA Federal Contractor

Emergency Response:

Responding to emergency situations to meet customers’ needs is part of every employee’s role. If employed, you will be given an Emergency Restoration assignment.  This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location. 

Apply

Benefits

Eversource employees are committed to providing reliable energy and superior customer service—and that's why we are committed to providing our employees with a highly competitive total rewards package. In addition to wages and salaries, the benefit programs Eversource offers its employees and family members are a significant part of the total rewards.

Healthcare, Wellness & Disability Protection for you and your Family

  • Comprehensive Medical, Prescription, Dental, and Vision Plans, choose the coverage that is right for you and your family
  • High deductible health plan option, with generous health savings account (HSA), employer contribution, ($500 individual; $1,000 employee +1 or more)
  • Company-paid employee life and accident insurance and options to purchase additional coverage for you and your family
  • An award-winning Wellness Program provides up to $200 annually for employees and spouses to adopt and maintain healthy lifestyles
  • Health and Dependent care reimbursement accounts
  • Sick Time, Short-Term & Long-Term Disability Plans

Work/Life Balance Benefit Programs

  • Employee Assistance Program (EAP)
  • Multi-faceted Behavioral Health Program
  • Care@Work Program (child/elder care), membership/stipend for emergency services
  • Adoption Assistance (eligible employees)
  • Tuition Reimbursement, Student Loan Refinancing & Student Debt Counselling
  • Voluntary benefits platform to access discounted home & auto, identity protection and pet insurance
  • Charity donation gift matching
  • Volunteer hours at local charities with rewards to our Wellness Program
  • Generous time off
  • Business Resource Groups for social connection and career development

Retirement Benefits for a Secure Future

  • 401k: Up to 100% Employer Match on first 3% of employee's contributions
  • K-Vantage: Additional Employer Contribution to the 401k based on age and years of service (2.5% to 6.5%)
  • Med-Vantage HRA: Age 40+, receive annual $1,000 contribution to an HRA for post-employment qualified medical expenses
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