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Senior Analyst, Energy Efficiency Business Intelligence (Hybrid)

12/28/2023

Locations Westwood, Massachusetts; East Berlin, Connecticut

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Job Description

Senior Analyst, Energy Efficiency Business Intelligence (Hybrid)

12/28/2023

Locations: Westwood, Massachusetts; East Berlin, Connecticut

Join Our Team as a Senior Business Intelligence Analyst for Eversource Energy

Are you ready to take your customer insights expertise to the next level and make a meaningful impact on the energy industry? Eversource Energy is looking for a dynamic individual to join our team as an Analyst, focusing on our Energy Efficiency business operations across Massachusetts, Connecticut, and New Hampshire. This is a pivotal role with exciting growth opportunities in a hybrid work environment.

Why Eversource?

At Eversource, we are committed to partnering with our regulators and stakeholders to offer statewide energy efficiency initiatives to help our customers save money and reduce greenhouse gas emissions. As an Analyst, you will play a crucial role in shaping the future of our Energy Efficiency programs. We offer competitive compensation and a comprehensive benefits package, but that's just the beginning. Join a company that values innovation, diversity, and professional growth.

Key Responsibilities

This position is responsible for the research, analysis and evaluation necessary to develop and support new business opportunities within Energy Efficiency (EE), Electric Mobility, and Demand Response groups in all three states. The job will involve working with colleagues in sales, implementation, and marketing to define questions and communicate and implement new initiatives; working with our IT department to define business requirements for databases; and analyzing the data to answer the questions.

Additionally, the individual will develop, implement, and support reporting, analytics and business intelligence solutions to meet the needs of the organization.

This is a hybrid role. The first three months are fulltime in the office.

Essential Functions

  • Responsible for capturing, interpreting, and understanding the needs of the business. Analyzes, evaluates, and documents data requests of business stakeholders to understand and prioritize requests. 
  • Structures the data to provide the best insight of data analytics. Combines data from various sources to develop integrated views that can be used to drive the decision-making process.
  • Translates business requirements into reporting solutions which meet business objectives.
  • Assists in all stages of the analytical project lifecycle from initial concept through implementation.
  • Develops new sources of data and methods to improve data collection, analysis, and reporting.
  • Monitors the effectiveness of marketing campaigns and makes recommendation to improve their impact.
  • Effectively communicates findings/recommendations with peers and senior management regarding analysis of data.
  • Researches and recommends new business opportunities and appropriate market segments to target.
  • Conducts research, evaluation, and analysis of relevant databases to find consistencies in energy usage that can be used to develop new programs, market new or existing programs and provide leads for the Sales Teams.
  • Performs analyses and prepares forecasts and recommendations in the areas of product preferences, coverage, market penetration, market practices and sales trends.
  • Conducts detailed quantitative analyses of consumer databases and external data sources and develops data driven insights into customers, their behaviors, preferences and patterns.

Qualifications

Technical Knowledge/Skill:

  • Knowledge and experience with marketing analytics or program evaluation.
  • Knowledge, experience and demonstrated ability in all areas of market analytics and customer insights and work efficiently under pressure.
  • Must be customer driven, display initiative, accept responsibility, hold others accountable, participate in and facilitate team effectiveness, think and act analytically.
  • Demonstrated ability to make sound decisions to support the mission, work independently and apply knowledge and skill to solve problems.
  • Develop and maintain an excellent working relationship with management.
  • Demonstrated proficiency in Microsoft Excel, in addition to other Microsoft Office applications (MS Power point, MS Word) and other business system applications.
  • Demonstrated technical proficiency in running queries in various systems and data gathering, especially SQL.
  • Demonstrated technical proficiency with statistical analysis techniques is a plus.
  • Knowledge of regulatory processes and environment including the regulatory filing process. 
  • Effective written and oral communication skills.

Education:

  • Bachelor’s degree in marketing, Business Management, Economics or a related discipline or equivalent experience.

Experience

  • 5+ years related experience. Energy Efficiency, Economics/Mathematics and Market Research experience preferred.

Compensation and Benefits:

  • Eversource offers a competitive total rewards program. The annual salary range for this position is $106,000 - $117,000 plus incentive. Salary is commensurate with your experience. Check out the career site for an overview of benefits.

#cengajd

Worker Type:

Regular

Number of Openings:

1

EEO Statement

Eversource Energy is an Equal Opportunity and Affirmative Action Employer.  All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.

VEVRRA Federal Contractor

Emergency Response:

Responding to emergency situations to meet customers’ needs is part of every employee’s role. If employed, you will be given an Emergency Restoration assignment.  This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location. 

Apply

Overview

Clean Energy is our future. It's core to our commitment to lead our industry in clean energy and is a critical element of our business today and in the future. Learn more about some of our clean energy initiatives and how you can add value.

We're proud to have been recognized as the #1 Energy Efficiency Provider in the Nation, saving customers more than 1 billion kWh of energy a year and reducing carbon dioxide emissions by more than 4 million metric tons. Learn more about what our team does?

About us

We are Eversource

At Eversource, our mission is to safely deliver reliable energy and superior customer service to our electric, natural gas and water customers across New England. We do this ethically, respectfully and honestly to meet the expectations of our customers, regulators and ourselves.

Men at work

Check out this video about Energy Efficiency at Eversource with Vice President Tilak Subrahmanian.

Person sitting at their desk talking.

Success Profile

What makes a successful team member?

Check out the top traits we're looking for and see if you have the right mix.

  • Collaborative
  • Customer Focus
  • Team Player
  • Positive
  • Achiever
  • Socially Conscious

Culture

  • If you have innovative ideas, are passionate about helping customers live and use energy more efficiently, and are focused on positively impacting the environment, this is the group for you. We promote and advance a high-energy work environment and value employees who bring new ideas that help us work smarter in supporting our customers. Come make your mark and a real difference working for an innovative industry leader.
  • As part of our team of energy experts, you'll support the energy transformation across New England. Our team shares a commitment to sustainability that motivates our day-to-day work providing solutions for a clean energy future. By joining us, you will be at the forefront of advancing clean/renewable energy, energy efficiency, battery storage, demand response and demand management, electric vehicle charging, and more.
  • Our Environmental Affairs team is focused on meeting or exceeding compliance with environmental regulations to improve air quality, protect water resources, reduce waste and responsibly manage pollutants. We strive to promote sustainability throughout the company and actively work with customers, community members, environmental groups, regulatory agencies, and civic partners to promote transparent operations.

Employee Quotes

Rob, Environmental
Coordinator

Meet Rob

Rob's commitment to the environment extends beyond his role as one of our Environmental Coordinators. Rob is also a leader of our employee Green Team and organizes quarterly recycling initiatives. “My passion for caring for the environment really began when I became a father. I care about my kids future and the world they'll live in.”

Justin, Project Manager
in Business Development

Meet Justin

“I'm proud to be with Eversource because we are acting as a leader by embracing the move to the new clean energy economy that is customer—and technology-focused.”

Fara,
Associate Energy Efficiency Consultant

Meet Fara

I am an Energy Efficiency Consultant for Eversource Energy. I joined the company as a Coop/Intern while in graduate school, working out of the Berlin, CT office. After graduating, I was hired full time to join the Energy Efficiency Gas team in Westwood, MA. Eversource has a goal to be carbon neutral by 2030 and energy efficiency plays a major role in achieving this. I am very passionate about Energy Efficiency because it helps in reducing our customers carbon footprint which in turn helps to protect the environment. My role is like that of a project manager. I manage the process from sourcing for opportunities to save energy up until final installation of these energy efficiency measures. A lot of these measures are also incentivized through the offerings from the states we operate in, so our customers don’t have to cover the entire cost. It is a very fulfilling job because I get to see in real time carbon emission reduction while also helping our customers save money.

Job Description

Senior Analyst, Energy Efficiency Business Intelligence (Hybrid)

12/28/2023

Locations: Westwood, Massachusetts; East Berlin, Connecticut

Join Our Team as a Senior Business Intelligence Analyst for Eversource Energy

Are you ready to take your customer insights expertise to the next level and make a meaningful impact on the energy industry? Eversource Energy is looking for a dynamic individual to join our team as an Analyst, focusing on our Energy Efficiency business operations across Massachusetts, Connecticut, and New Hampshire. This is a pivotal role with exciting growth opportunities in a hybrid work environment.

Why Eversource?

At Eversource, we are committed to partnering with our regulators and stakeholders to offer statewide energy efficiency initiatives to help our customers save money and reduce greenhouse gas emissions. As an Analyst, you will play a crucial role in shaping the future of our Energy Efficiency programs. We offer competitive compensation and a comprehensive benefits package, but that's just the beginning. Join a company that values innovation, diversity, and professional growth.

Key Responsibilities

This position is responsible for the research, analysis and evaluation necessary to develop and support new business opportunities within Energy Efficiency (EE), Electric Mobility, and Demand Response groups in all three states. The job will involve working with colleagues in sales, implementation, and marketing to define questions and communicate and implement new initiatives; working with our IT department to define business requirements for databases; and analyzing the data to answer the questions.

Additionally, the individual will develop, implement, and support reporting, analytics and business intelligence solutions to meet the needs of the organization.

This is a hybrid role. The first three months are fulltime in the office.

Essential Functions

  • Responsible for capturing, interpreting, and understanding the needs of the business. Analyzes, evaluates, and documents data requests of business stakeholders to understand and prioritize requests. 
  • Structures the data to provide the best insight of data analytics. Combines data from various sources to develop integrated views that can be used to drive the decision-making process.
  • Translates business requirements into reporting solutions which meet business objectives.
  • Assists in all stages of the analytical project lifecycle from initial concept through implementation.
  • Develops new sources of data and methods to improve data collection, analysis, and reporting.
  • Monitors the effectiveness of marketing campaigns and makes recommendation to improve their impact.
  • Effectively communicates findings/recommendations with peers and senior management regarding analysis of data.
  • Researches and recommends new business opportunities and appropriate market segments to target.
  • Conducts research, evaluation, and analysis of relevant databases to find consistencies in energy usage that can be used to develop new programs, market new or existing programs and provide leads for the Sales Teams.
  • Performs analyses and prepares forecasts and recommendations in the areas of product preferences, coverage, market penetration, market practices and sales trends.
  • Conducts detailed quantitative analyses of consumer databases and external data sources and develops data driven insights into customers, their behaviors, preferences and patterns.

Qualifications

Technical Knowledge/Skill:

  • Knowledge and experience with marketing analytics or program evaluation.
  • Knowledge, experience and demonstrated ability in all areas of market analytics and customer insights and work efficiently under pressure.
  • Must be customer driven, display initiative, accept responsibility, hold others accountable, participate in and facilitate team effectiveness, think and act analytically.
  • Demonstrated ability to make sound decisions to support the mission, work independently and apply knowledge and skill to solve problems.
  • Develop and maintain an excellent working relationship with management.
  • Demonstrated proficiency in Microsoft Excel, in addition to other Microsoft Office applications (MS Power point, MS Word) and other business system applications.
  • Demonstrated technical proficiency in running queries in various systems and data gathering, especially SQL.
  • Demonstrated technical proficiency with statistical analysis techniques is a plus.
  • Knowledge of regulatory processes and environment including the regulatory filing process. 
  • Effective written and oral communication skills.

Education:

  • Bachelor’s degree in marketing, Business Management, Economics or a related discipline or equivalent experience.

Experience

  • 5+ years related experience. Energy Efficiency, Economics/Mathematics and Market Research experience preferred.

Compensation and Benefits:

  • Eversource offers a competitive total rewards program. The annual salary range for this position is $106,000 - $117,000 plus incentive. Salary is commensurate with your experience. Check out the career site for an overview of benefits.

#cengajd

Worker Type:

Regular

Number of Openings:

1

EEO Statement

Eversource Energy is an Equal Opportunity and Affirmative Action Employer.  All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.

VEVRRA Federal Contractor

Emergency Response:

Responding to emergency situations to meet customers’ needs is part of every employee’s role. If employed, you will be given an Emergency Restoration assignment.  This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location. 

Apply

Benefits

Eversource employees are committed to providing reliable energy and superior customer service—and that's why we are committed to providing our employees with a highly competitive total rewards package. In addition to wages and salaries, the benefit programs Eversource offers its employees and family members are a significant part of the total rewards.

Healthcare, Wellness & Disability Protection for you and your Family

  • Comprehensive Medical, Prescription, Dental, and Vision Plans, choose the coverage that is right for you and your family
  • High deductible health plan option, with generous health savings account (HSA), employer contribution, ($500 individual; $1,000 employee +1 or more)
  • Company-paid employee life and accident insurance and options to purchase additional coverage for you and your family
  • An award-winning Wellness Program provides up to $200 annually for employees and spouses to adopt and maintain healthy lifestyles
  • Health and Dependent care reimbursement accounts
  • Sick Time, Short-Term & Long-Term Disability Plans

Work/Life Balance Benefit Programs

  • Employee Assistance Program (EAP)
  • Multi-faceted Behavioral Health Program
  • Care@Work Program (child/elder care), membership/stipend for emergency services
  • Adoption Assistance (eligible employees)
  • Tuition Reimbursement, Student Loan Refinancing & Student Debt Counselling
  • Voluntary benefits platform to access discounted home & auto, identity protection and pet insurance
  • Charity donation gift matching
  • Volunteer hours at local charities with rewards to our Wellness Program
  • Generous time off
  • Business Resource Groups for social connection and career development

Retirement Benefits for a Secure Future

  • 401k: Up to 100% Employer Match on first 3% of employee's contributions
  • K-Vantage: Additional Employer Contribution to the 401k based on age and years of service (2.5% to 6.5%)
  • Med-Vantage HRA: Age 40+, receive annual $1,000 contribution to an HRA for post-employment qualified medical expenses

Eversource Sustainability

Sustainability is embedded into all that we do. To learn about our progress in important areas including technology innovations, our growing renewable energy portfolio, the environmental considerations of our operations, and how we personally contribute to the vitality of our communities and grow our business in a responsible manner, please read our Eversource Sustainability Report.

We're committed to:

  • Fully integrating environmental, social and governance (ESG) initiatives into all of our business practices
  • Achieving carbon neutrality in our operations by 2030
  • Delivering reliable energy while integrating clean, renewable resources that support New England's emission-reduction goals
  • Investing in the innovation of energy infrastructure and new technologies
  • Promoting racial and social justice

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