Skip Navigation

EVERSOURCE

Search

Search Jobs

RECRUITMENT FRAUD NOTICE

IT Senior Project Manager (Hybrid)

10/03/2024

Locations Westwood, Massachusetts; Berlin, Connecticut

Apply Now Share Job

Job Description

IT Senior Project Manager (Hybrid)

10/03/2024

Locations: Westwood, Massachusetts; Berlin, Connecticut

IT Senior Project Manager (Hybrid)

This is a hybrid role. The first three months are fulltime in the office.

Our Team
IT Agile PM/Release Train Engineers are responsible for the oversight and success of Information Technology and related Business projects.  IT Agile PM/Release Train Engineers manage the budgetary, scheduling and delivery of assigned initiatives in compliance with the standards and procedures of the PMO/Next Generation Delivery Organization.   The PM/Release Train Engineers primary focus is leading program and train-level execution, forming and building a team of teams, removing impediments, and driving continuous improvement. They are responsible for managing all aspects of team delivery including schedule, scope, risks, dependencies, and issues. They facilitate the development of delivery plans and drive the plan through all phases of an execution lifecycle, or via a CI/CD process, through an assets in-service deployment to production and transition to IT Operations.  They prepare plans and budgets to assure predictable delivery against organizational expectations.  They develop and report program and train status to stakeholders and the appropriate governance committees. They maintain forecasts and utilize metrics to drive the achievement of desired results.  They coach and lead Scrum Masters, to be accountable delivery managers for their teams.  IT Agile PM/Release Train Engineers utilize Agile delivery methodologies and practices such as Scrum, Kanban, providing leadership for the successful delivery of large projects and programs.

Essential Functions: 

  • Manages a significant complex enterprise level program, or multiple projects concurrently
  • Advocate and support the policies, processes, and practices of the Program Management Office (PMO)/Next Generation Delivery Organization.
  • Develops and communicates plans to deliver major IT initiatives to the IT and business communities; devises the summary and detailed project plans including tasks and interdependencies, milestones, people required including skill levels, and other resource and support requirements.
  • Coach leaders, teams, and stakeholders in Lean-Agile practices and mindsets. 
  • Responsible for Agile Release Train metric reporting.  Track the execution of features and stories; Escalate and track impediments.
  • Serves as the IT point of contact and the primary interface on initiatives where the business / user community has appointed a project or program manager.
  • Outlines the responsibilities of different principals / parties including customers, customer and IT management, team members, IT support groups, vendors, consultants, and affected or impacted groups.
  • Coordinate preparation of statements of work and specifications, estimation of product / service costs and pricing, and negotiation and administration of contracts.  Assist with economic decision-making by facilitating feature and story estimation by teams and across the Agile Release Train. 
  • Develops and oversee Agile scope management processes and customer acceptance throughout the delivery cycle.
  • Facilitates the conduct of Agile Release Train ceremonies such as Scrum of Scrums and Big-Room / Program Increment Planning.
  • Negotiates IT’s interests and manages external vendor, contractor and material contracts.
  • Monitor budget and resource levels and advise principals as to developing trends and prepare periodic variance projections.

  • Ensure that dependencies outside the Team are understood and proactively managed.  Ensure that risks and issues between teams and with the rest of the organization are understood and managed against expectations.
  • Ensure that all training and transition management activities are in place for the customer base, including coordinating process redesign, new procedures, and acceptance of new technologies and/or capabilities into daily use within the user community (done in conjunction with a business / user program manager if one has been appointed).
  • Lead the Project Team/Agile Release Train to identify and implement continuous process improvements.  Identify and pursue opportunities to improve Team execution; recommend enhancements related to new and/or existing workflows.
  • Ensure communications, collaboration and coordination across teams, business partners, other areas of IT.
  • Develop and implement alternatives and/or solutions to mitigate problems, issues, conflicts, etc.
  • Provide thought leadership and expertise across the program and with internal and external Agile Release Train partners in achieving their commitments through issue, risk and dependency management. 

Technical Knowledge/Skill/Education/Licenses/Certifications:

Technical Knowledge/Skill:

  • Exhibits an exceptional degree of ingenuity, creativity and/or resourcefulness. 
  • Applies extensive organizational and/or delivery expertise and has full knowledge of other related disciplines. 
  • May be viewed as expert within a given field
  • Project Management Skills:  Independently and effectively demonstrates Agile execution, leadership and use of the methodology for large transformational projects and programs, knows when and how to effectively escalate problems and coach others.

Education:

  • Bachelor’s Degree or equivalent experience

Experience:   

  • Minimum of 10 years of experience
  • Five (5+) years for large Project Management experience
  • Five (5+) years of Agile delivery experience. 
  • Three (3+) years of Release Train Engineer experience   
  • Prior Scrum Master or Product Owner experience   

Licenses & Certifications:

  • IT Agile PM/Release Train Engineers must possess an Agile certification (as prescribed by the PMO/Next Generation Delivery Organization).  These may include SAFe Program Consultant (SPC), Certified Agile Release Train Engineer, or Certified Scrum Master.
  • PMP Certified is preferred

Working Conditions:

  • Must be available to work emergency storm assignment as required.
  • Must be available to travel between MA/CT/NH as necessary.

Mental Aspects:

IT Project Manager – Senior solves problems commensurate with large transformational projects and programs, using methodology, tools, processes and influence.

Leadership Behaviors/Competencies:

Set and Communicate Direction and Priorities

  • Know the business plan and how your role connects to it
  • Identify problems, issues; take responsibility for resolution
  • Set high standards for self; deliver quality performance
  • Raise ideas for improvement
  • Communicate, communicate, communicate

Build Trusting Relationships

  • Follow through on commitments made to manager, colleagues, and customers.
  • Address difficult or controversial issues and encourage others to do the same.
  • Have honest dialogue with others

Manage and Develop People

  • Set performance goals that align with department and company goals
  • Meet regularly with your supervisor/manager to discuss your performance
  • Seek opportunities to develop skills and gain knowledge through on the job opportunities, i.e. working on projects, attending meetings, etc.

Foster Teamwork and Cross-functional Collaboration

  • Work collaboratively within and across the organization to achieve “One Company” and other goals
  • Recognize and address cross functional implications of your work

Create a Diverse, Inclusive Workforce

  • Incorporate the diverse ideas and perspectives of team, colleagues, and customers in your work

Lead Change

  • Proactively seek out opportunities to improve business performance and customer service.
  • Respond positively to new demands or circumstances
  • Exhibit a “can-do” attitude to support changes in priorities and work processes

Focus on the Customer

  • Deliver superior service to our customers, both internal and external, in a reliable, attentive, courteous, quality, proactive and timely manner

Compensation and Benefits

Eversource offers a competitive total rewards program.  The annual salary range for this position starts at $134,640.00 to $149,600.00, plus incentive.  Salary is commensurate with your experience.  Check out the career site for an overview of our benefits.

#corpajd

Worker Type:

Regular

Number of Openings:

1

EEO Statement

Eversource Energy is an Equal Opportunity and Affirmative Action Employer.  All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.

VEVRRA Federal Contractor

Emergency Response:

Responding to emergency situations to meet customers’ needs is part of every employee’s role. If employed, you will be given an Emergency Restoration assignment.  This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location. 

Apply

Overview

Eversource is always looking for employees who share the values that help make us one of the leading energy companies in the country. Our Corporate areas work collaboratively and strategically with all areas of the business to set policy and drive strategic direction. We create value for our business areas by delivering consistent, quality, cost-effective services, and leading change to build a more engaged workplace and a performance culture. You'll have a variety of opportunities to further your career. We have a great working environment, excellent compensation and benefit programs, and opportunities for growth and development.

Learn more about careers in IT, Finance/Accounting, Legal, Human Resources and Corporate Relations.

About us

We are Eversource

At Eversource, our mission is to safely deliver reliable energy and superior customer service to our electric, natural gas and water customers across New England. We do this ethically, respectfully and honestly to meet the expectations of our customers, regulators and ourselves.

Men at work

Success Profile

What makes a successful Corporate member?

Check out the top traits we're looking for and see if you have the right mix.

  • Collaborative
  • Customer Focus
  • Team Player
  • Adaptable
  • Detail Oriented
  • Positive

Culture

Our goal is to remain the best energy company in the nation, and to be the first with carbon-neutral operations by 2030.

We will achieve this by valuing the diversity of employees who bring different perspectives to the table. We are committed to:

  • Creating an inclusive workplace where all employees, customers and stakeholders are respected and valued.
  • Leveraging the talent, unique perspectives, cultural and life experiences of every employee to ensure our continued success.
  • Attracting, developing and retaining a diverse workforce that can work together to meet the changing needs of the customers we serve while delivering reliable energy and superior customer service.

Over the past year, Eversource and employees contributed:
103 events with more than 23,000 hours and 4,900 employees—that's what Eversource volunteers accomplished in 2021 to help our communities across CT, NH, and MA. Whether it was collecting food for the holidays, passing out food in a local kitchen, or pulling trash out of the Connecticut River, we were there. Take a look at some highlights in this video.

Employee Quotes

Manius,
Staff Accountant

Meet Manius

“I joined Eversource in the hopes to grow and become more than what's expected. To challenge myself in an environment, work family oriented, and most importantly an accounting method that took me out of my comfort zone.”

Kara, Manager of Financial
Planning & Budgets

Meet Kara

“I joined Eversource 11 years ago as an intern in the Accounting division and then full time after graduating from Roger Williams University with a degree in Accounting.”

Melissa, Community
Relations Specialist

Meet Melissa

“I love that my job keeps me on the go and no day is ever the same. Every day I get to work closely with municipal leaders and make sure their needs are being met – leveraging those relationships to work towards a better tomorrow for every community we serve.”

Job Description

IT Senior Project Manager (Hybrid)

10/03/2024

Locations: Westwood, Massachusetts; Berlin, Connecticut

IT Senior Project Manager (Hybrid)

This is a hybrid role. The first three months are fulltime in the office.

Our Team
IT Agile PM/Release Train Engineers are responsible for the oversight and success of Information Technology and related Business projects.  IT Agile PM/Release Train Engineers manage the budgetary, scheduling and delivery of assigned initiatives in compliance with the standards and procedures of the PMO/Next Generation Delivery Organization.   The PM/Release Train Engineers primary focus is leading program and train-level execution, forming and building a team of teams, removing impediments, and driving continuous improvement. They are responsible for managing all aspects of team delivery including schedule, scope, risks, dependencies, and issues. They facilitate the development of delivery plans and drive the plan through all phases of an execution lifecycle, or via a CI/CD process, through an assets in-service deployment to production and transition to IT Operations.  They prepare plans and budgets to assure predictable delivery against organizational expectations.  They develop and report program and train status to stakeholders and the appropriate governance committees. They maintain forecasts and utilize metrics to drive the achievement of desired results.  They coach and lead Scrum Masters, to be accountable delivery managers for their teams.  IT Agile PM/Release Train Engineers utilize Agile delivery methodologies and practices such as Scrum, Kanban, providing leadership for the successful delivery of large projects and programs.

Essential Functions: 

  • Manages a significant complex enterprise level program, or multiple projects concurrently
  • Advocate and support the policies, processes, and practices of the Program Management Office (PMO)/Next Generation Delivery Organization.
  • Develops and communicates plans to deliver major IT initiatives to the IT and business communities; devises the summary and detailed project plans including tasks and interdependencies, milestones, people required including skill levels, and other resource and support requirements.
  • Coach leaders, teams, and stakeholders in Lean-Agile practices and mindsets. 
  • Responsible for Agile Release Train metric reporting.  Track the execution of features and stories; Escalate and track impediments.
  • Serves as the IT point of contact and the primary interface on initiatives where the business / user community has appointed a project or program manager.
  • Outlines the responsibilities of different principals / parties including customers, customer and IT management, team members, IT support groups, vendors, consultants, and affected or impacted groups.
  • Coordinate preparation of statements of work and specifications, estimation of product / service costs and pricing, and negotiation and administration of contracts.  Assist with economic decision-making by facilitating feature and story estimation by teams and across the Agile Release Train. 
  • Develops and oversee Agile scope management processes and customer acceptance throughout the delivery cycle.
  • Facilitates the conduct of Agile Release Train ceremonies such as Scrum of Scrums and Big-Room / Program Increment Planning.
  • Negotiates IT’s interests and manages external vendor, contractor and material contracts.
  • Monitor budget and resource levels and advise principals as to developing trends and prepare periodic variance projections.

  • Ensure that dependencies outside the Team are understood and proactively managed.  Ensure that risks and issues between teams and with the rest of the organization are understood and managed against expectations.
  • Ensure that all training and transition management activities are in place for the customer base, including coordinating process redesign, new procedures, and acceptance of new technologies and/or capabilities into daily use within the user community (done in conjunction with a business / user program manager if one has been appointed).
  • Lead the Project Team/Agile Release Train to identify and implement continuous process improvements.  Identify and pursue opportunities to improve Team execution; recommend enhancements related to new and/or existing workflows.
  • Ensure communications, collaboration and coordination across teams, business partners, other areas of IT.
  • Develop and implement alternatives and/or solutions to mitigate problems, issues, conflicts, etc.
  • Provide thought leadership and expertise across the program and with internal and external Agile Release Train partners in achieving their commitments through issue, risk and dependency management. 

Technical Knowledge/Skill/Education/Licenses/Certifications:

Technical Knowledge/Skill:

  • Exhibits an exceptional degree of ingenuity, creativity and/or resourcefulness. 
  • Applies extensive organizational and/or delivery expertise and has full knowledge of other related disciplines. 
  • May be viewed as expert within a given field
  • Project Management Skills:  Independently and effectively demonstrates Agile execution, leadership and use of the methodology for large transformational projects and programs, knows when and how to effectively escalate problems and coach others.

Education:

  • Bachelor’s Degree or equivalent experience

Experience:   

  • Minimum of 10 years of experience
  • Five (5+) years for large Project Management experience
  • Five (5+) years of Agile delivery experience. 
  • Three (3+) years of Release Train Engineer experience   
  • Prior Scrum Master or Product Owner experience   

Licenses & Certifications:

  • IT Agile PM/Release Train Engineers must possess an Agile certification (as prescribed by the PMO/Next Generation Delivery Organization).  These may include SAFe Program Consultant (SPC), Certified Agile Release Train Engineer, or Certified Scrum Master.
  • PMP Certified is preferred

Working Conditions:

  • Must be available to work emergency storm assignment as required.
  • Must be available to travel between MA/CT/NH as necessary.

Mental Aspects:

IT Project Manager – Senior solves problems commensurate with large transformational projects and programs, using methodology, tools, processes and influence.

Leadership Behaviors/Competencies:

Set and Communicate Direction and Priorities

  • Know the business plan and how your role connects to it
  • Identify problems, issues; take responsibility for resolution
  • Set high standards for self; deliver quality performance
  • Raise ideas for improvement
  • Communicate, communicate, communicate

Build Trusting Relationships

  • Follow through on commitments made to manager, colleagues, and customers.
  • Address difficult or controversial issues and encourage others to do the same.
  • Have honest dialogue with others

Manage and Develop People

  • Set performance goals that align with department and company goals
  • Meet regularly with your supervisor/manager to discuss your performance
  • Seek opportunities to develop skills and gain knowledge through on the job opportunities, i.e. working on projects, attending meetings, etc.

Foster Teamwork and Cross-functional Collaboration

  • Work collaboratively within and across the organization to achieve “One Company” and other goals
  • Recognize and address cross functional implications of your work

Create a Diverse, Inclusive Workforce

  • Incorporate the diverse ideas and perspectives of team, colleagues, and customers in your work

Lead Change

  • Proactively seek out opportunities to improve business performance and customer service.
  • Respond positively to new demands or circumstances
  • Exhibit a “can-do” attitude to support changes in priorities and work processes

Focus on the Customer

  • Deliver superior service to our customers, both internal and external, in a reliable, attentive, courteous, quality, proactive and timely manner

Compensation and Benefits

Eversource offers a competitive total rewards program.  The annual salary range for this position starts at $134,640.00 to $149,600.00, plus incentive.  Salary is commensurate with your experience.  Check out the career site for an overview of our benefits.

#corpajd

Worker Type:

Regular

Number of Openings:

1

EEO Statement

Eversource Energy is an Equal Opportunity and Affirmative Action Employer.  All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.

VEVRRA Federal Contractor

Emergency Response:

Responding to emergency situations to meet customers’ needs is part of every employee’s role. If employed, you will be given an Emergency Restoration assignment.  This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location. 

Apply

Benefits

Eversource employees are committed to providing reliable energy and superior customer service—and that's why we are committed to providing our employees with a highly competitive total rewards package. In addition to wages and salaries, the benefit programs Eversource offers its employees and family members are a significant part of the total rewards.

Healthcare, Wellness & Disability Protection for you and your Family

  • Comprehensive Medical, Prescription, Dental, and Vision Plans, choose the coverage that is right for you and your family
  • High deductible health plan option, with generous health savings account (HSA), employer contribution, ($500 individual; $1,000 employee +1 or more)
  • Company-paid employee life and accident insurance and options to purchase additional coverage for you and your family
  • An award-winning Wellness Program provides up to $200 annually for employees and spouses to adopt and maintain healthy lifestyles
  • Health and Dependent care reimbursement accounts
  • Sick Time, Short-Term & Long-Term Disability Plans

Work/Life Balance Benefit Programs

  • Employee Assistance Program (EAP)
  • Multi-faceted Behavioral Health Program
  • Care@Work Program (child/elder care), membership/stipend for emergency services
  • Adoption Assistance (eligible employees)
  • Tuition Reimbursement, Student Loan Refinancing & Student Debt Counselling
  • Voluntary benefits platform to access discounted home & auto, identity protection and pet insurance
  • Charity donation gift matching
  • Volunteer hours at local charities with rewards to our Wellness Program
  • Generous time off
  • Business Resource Groups for social connection and career development

Retirement Benefits for a Secure Future

  • 401k: Up to 100% Employer Match on first 3% of employee's contributions
  • K-Vantage: Additional Employer Contribution to the 401k based on age and years of service (2.5% to 6.5%)
  • Med-Vantage HRA: Age 40+, receive annual $1,000 contribution to an HRA for post-employment qualified medical expenses

Sign Up For Job Alerts

Sign up here for job alerts and communications from Eversource.

Interested In*Enter Category, Location or Category/Location pair and click “Add.”

  • IT, Westwood, Massachusetts, United StatesRemove
  • IT, Berlin, Connecticut, United StatesRemove