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Supervisor, Project Controls, Gas Operations

09/20/2024

Locations Westborough, Massachusetts; East Berlin, Connecticut

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Job Description

Supervisor, Project Controls, Gas Operations

09/20/2024

Locations: Westborough, Massachusetts; East Berlin, Connecticut

Role and Scope of Position:
Responsible for the initiation, preparation and closing of work packets, Contractor billing and invoicing support and cost estimation for all capital construction work activities performed by Gas Field Operations at the local District level. Works collaboratively with the local Project Manager and Planning and Scheduling P and S) Supervisors to ensure that all required work is initiated, prepared and completed in an accurate, timely and cost-effective manner. The position adheres to prescribed timeframes for all capital, maintenance and mandated work to ensure that regulatory requirements, customer needs and business objectives are continually satisfied. Ensures that completed work; including but not limited to new business, compliance and mandated work, system reliability, maintenance and construction, is closed out in the Accounting and Work Management systems in an accurate, timely and cost-effective manner. The Supervisor organizes the work force for optimum efficiency across all operating regions within their assigned territories.

This position can be based out of MA or CT. Will involve travel between the two states.

Essential Functions: 

  • Collaborates with the Project Management and Planning and Scheduling department to support timely workorder creation and closeouts for each operating District
  • Responsible for the integrity of data input into the work management systems and operating databases.
  • Responsible for Contractor Billing reconciliation and invoicing process.
  • Responsible for Workorder estimation for all capital work orders and any material orders related to the capital work as required.
  • Assists with District liaison activities with local and municipal officials.  Resolves customer issues and concerns, as required.
  • Ensures that an adequate and proper supply of prepared work is available in each District to support the completion of annual work plans.
  • Analyzes performance measures and metrics to monitor and evaluate the performance of the Gas Field Operations Support organization and its ability to meet internal expectations
  • Implements work practices and process improvement plans to improve efficiency and ensure consistency
  • Supervises the management and development of the Project Controls Staff. 

Technical Knowledge/Skill/Education/Licenses/Certifications:

Technical Knowledge/Skill:

  • Requires knowledge of gas distribution operations including engineering, construction and maintenance practices.
  • Strong knowledge of customer information systems, Work Management Systems, MS Office products (Access, Word and Excel) and work management processes.
  • Strong interpersonal and communications skills.

Education:

  • Requires a Bachelor’s Degree in Business, Engineering, related discipline or equivalent experience

Experience:                          

  • At least Five (5) years of related experience including managing multiple projects and deadlines, utilizing technology and process implementation in electric or gas distribution and/or operations. Experience Supervising in a Union environment

Compensation and Benefits

Eversource offers a competitive total rewards program. The salary range for this position is $111,110.00 to $123,460.00, plus incentive. Salary is commensurate with your experience. Check out the career site for an overview of our benefits.

Leadership Behaviors/Competencies:

Set and Communicate Direction and Priorities

  • Communicate priorities and goals (company, department, team)
  • Show how employee’s work fits in
  • Provide business updates, news
  • Communicate, communicate, communicate

Build Trusting Relationships

  • Role model honesty/integrity in communication and action
  • Balance “getting results” with concern for individual needs
  • Have honest dialogue with employees; get to know them

Manage and Develop People

  • Set realistic performance objectives and expectations
  • Give ongoing, honest feedback; coach for success
  • Recognize good performance
  • Visit crews in the field
  • Remove obstacles to day-to-day performance
  • Provide tools, information, training

Foster Teamwork and Cross-functional Collaboration

  • Encourage cooperation/remove obstacles between work groups/departments
  • Encourage collaboration/peers helping peers

Create a Diverse, Inclusive Workforce

  • Ask for employee input on work process/practice improvements and before implementing change that will affect them
  • Encourage ideas

Lead Change

  • Deliver effective, positive communications about change to your team
  • Exhibit a “can-do” attitude to successfully implement changes in priorities and work processes
  • Respond positively to new demands or circumstances

Focus on the Customer

  • Ensure that everyone on the team understands our customer promise and provides superior customer service
  • Be a role model for the team on delivering superior customer service

Please submit a resume with your application.

#gasajd

Worker Type:

Regular

Number of Openings:

1

EEO Statement

Eversource Energy is an Equal Opportunity and Affirmative Action Employer.  All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.

VEVRRA Federal Contractor

Emergency Response:

Responding to emergency situations to meet customers’ needs is part of every employee’s role. If employed, you will be given an Emergency Restoration assignment.  This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location. 

Apply

Overview

If you are looking for a hands-on career or the opportunity to lead a team, then Operations may be for you. They are the main source of providing our customers with the essential product that makes their lives easier—power. Whether you're working with electricity or natural gas, you'll use your mechanical skills in a hands-on job and deliver results to our customers on a daily basis. You'll work collaboratively with a variety of people and departments and learn about different parts of the business while making a big impact for our customers and communities. You'll receive a variety of training to help you learn how to do your job safely. Training typically includes classroom instruction, e-learning, field simulations and on-the-job learning with a peer coach.

  • Job Level - Entry, Mid,
    Senior, Executive
  • Travel between CT/MA/NH
    may be required

About us

We are Eversource

At Eversource, our mission is to safely deliver reliable energy and superior customer service to our electric, natural gas and water customers across New England. We do this ethically, respectfully and honestly to meet the expectations of our customers, regulators and ourselves.

Men at work

Check out this video about Energy Efficiency at Eversource with Vice President Tilak Subrahmanian.

Person sitting at their desk talking.

Success Profile

What makes a successful Gas Operations team member?

Check out the top traits we're looking for and see if you have the right mix.

  • Collaborative
  • Focused
  • Team Player
  • Adaptable
  • Detail Oriented
  • Positive

Culture

  • We are dedicated to our employees and customers
  • Safety is a core value at Eversource
  • We live out our mission of delivering reliable energy
  • We are committed to creating an inclusive workplace where all employees, customers and stakeholders are respected and valued

Career Path

Icon Icon
  • Entry Level DO NOT FORGET TO ADD ACCESSIBILITY TEXT
  • Skilled Craft Worker DO NOT FORGET TO ADD ACCESSIBILITY TEXT
  • Crew Leads DO NOT FORGET TO ADD ACCESSIBILITY TEXT
  • Foreman DO NOT FORGET TO ADD ACCESSIBILITY TEXT
  • Supervisor DO NOT FORGET TO ADD ACCESSIBILITY TEXT
  • Manager DO NOT FORGET TO ADD ACCESSIBILITY TEXT
  • Director DO NOT FORGET TO ADD ACCESSIBILITY TEXT

Job Description

Supervisor, Project Controls, Gas Operations

09/20/2024

Locations: Westborough, Massachusetts; East Berlin, Connecticut

Role and Scope of Position:
Responsible for the initiation, preparation and closing of work packets, Contractor billing and invoicing support and cost estimation for all capital construction work activities performed by Gas Field Operations at the local District level. Works collaboratively with the local Project Manager and Planning and Scheduling P and S) Supervisors to ensure that all required work is initiated, prepared and completed in an accurate, timely and cost-effective manner. The position adheres to prescribed timeframes for all capital, maintenance and mandated work to ensure that regulatory requirements, customer needs and business objectives are continually satisfied. Ensures that completed work; including but not limited to new business, compliance and mandated work, system reliability, maintenance and construction, is closed out in the Accounting and Work Management systems in an accurate, timely and cost-effective manner. The Supervisor organizes the work force for optimum efficiency across all operating regions within their assigned territories.

This position can be based out of MA or CT. Will involve travel between the two states.

Essential Functions: 

  • Collaborates with the Project Management and Planning and Scheduling department to support timely workorder creation and closeouts for each operating District
  • Responsible for the integrity of data input into the work management systems and operating databases.
  • Responsible for Contractor Billing reconciliation and invoicing process.
  • Responsible for Workorder estimation for all capital work orders and any material orders related to the capital work as required.
  • Assists with District liaison activities with local and municipal officials.  Resolves customer issues and concerns, as required.
  • Ensures that an adequate and proper supply of prepared work is available in each District to support the completion of annual work plans.
  • Analyzes performance measures and metrics to monitor and evaluate the performance of the Gas Field Operations Support organization and its ability to meet internal expectations
  • Implements work practices and process improvement plans to improve efficiency and ensure consistency
  • Supervises the management and development of the Project Controls Staff. 

Technical Knowledge/Skill/Education/Licenses/Certifications:

Technical Knowledge/Skill:

  • Requires knowledge of gas distribution operations including engineering, construction and maintenance practices.
  • Strong knowledge of customer information systems, Work Management Systems, MS Office products (Access, Word and Excel) and work management processes.
  • Strong interpersonal and communications skills.

Education:

  • Requires a Bachelor’s Degree in Business, Engineering, related discipline or equivalent experience

Experience:                          

  • At least Five (5) years of related experience including managing multiple projects and deadlines, utilizing technology and process implementation in electric or gas distribution and/or operations. Experience Supervising in a Union environment

Compensation and Benefits

Eversource offers a competitive total rewards program. The salary range for this position is $111,110.00 to $123,460.00, plus incentive. Salary is commensurate with your experience. Check out the career site for an overview of our benefits.

Leadership Behaviors/Competencies:

Set and Communicate Direction and Priorities

  • Communicate priorities and goals (company, department, team)
  • Show how employee’s work fits in
  • Provide business updates, news
  • Communicate, communicate, communicate

Build Trusting Relationships

  • Role model honesty/integrity in communication and action
  • Balance “getting results” with concern for individual needs
  • Have honest dialogue with employees; get to know them

Manage and Develop People

  • Set realistic performance objectives and expectations
  • Give ongoing, honest feedback; coach for success
  • Recognize good performance
  • Visit crews in the field
  • Remove obstacles to day-to-day performance
  • Provide tools, information, training

Foster Teamwork and Cross-functional Collaboration

  • Encourage cooperation/remove obstacles between work groups/departments
  • Encourage collaboration/peers helping peers

Create a Diverse, Inclusive Workforce

  • Ask for employee input on work process/practice improvements and before implementing change that will affect them
  • Encourage ideas

Lead Change

  • Deliver effective, positive communications about change to your team
  • Exhibit a “can-do” attitude to successfully implement changes in priorities and work processes
  • Respond positively to new demands or circumstances

Focus on the Customer

  • Ensure that everyone on the team understands our customer promise and provides superior customer service
  • Be a role model for the team on delivering superior customer service

Please submit a resume with your application.

#gasajd

Worker Type:

Regular

Number of Openings:

1

EEO Statement

Eversource Energy is an Equal Opportunity and Affirmative Action Employer.  All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.

VEVRRA Federal Contractor

Emergency Response:

Responding to emergency situations to meet customers’ needs is part of every employee’s role. If employed, you will be given an Emergency Restoration assignment.  This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location. 

Apply

Benefits

Eversource employees are committed to providing reliable energy and superior customer service—and that's why we are committed to providing our employees with a highly competitive total rewards package. In addition to wages and salaries, the benefit programs Eversource offers its employees and family members are a significant part of the total rewards.

Healthcare, Wellness & Disability Protection for you and your Family

  • Comprehensive Medical, Prescription, Dental, and Vision Plans, choose the coverage that is right for you and your family
  • High deductible health plan option, with generous health savings account (HSA), employer contribution, ($500 individual; $1,000 employee +1 or more)
  • Company-paid employee life and accident insurance and options to purchase additional coverage for you and your family
  • An award-winning Wellness Program provides up to $200 annually for employees and spouses to adopt and maintain healthy lifestyles
  • Health and Dependent care reimbursement accounts
  • Sick Time, Short-Term & Long-Term Disability Plans

Work/Life Balance Benefit Programs

  • Employee Assistance Program (EAP)
  • Multi-faceted Behavioral Health Program
  • Care@Work Program (child/elder care), membership/stipend for emergency services
  • Adoption Assistance (eligible employees)
  • Tuition Reimbursement, Student Loan Refinancing & Student Debt Counselling
  • Voluntary benefits platform to access discounted home & auto, identity protection and pet insurance
  • Charity donation gift matching
  • Volunteer hours at local charities with rewards to our Wellness Program
  • Generous time off
  • Business Resource Groups for social connection and career development

Retirement Benefits for a Secure Future

  • 401k: Up to 100% Employer Match on first 3% of employee's contributions
  • K-Vantage: Additional Employer Contribution to the 401k based on age and years of service (2.5% to 6.5%)
  • Med-Vantage HRA: Age 40+, receive annual $1,000 contribution to an HRA for post-employment qualified medical expenses

Early Career Opportunites:

Associate Development Programs & Internship Opportunities

It's an exciting time to work in the Energy Industry! Are you interested in working in a growing, dynamic field that's helping to build the clean energy grid of the future? We also have summer internship opportunities in these areas that are great segues into the full time Development Programs upon graduation.

  • Gas Engineering Development Program
  • Transmission Development Program
  • Associate Construction Representative Program
  • Engineering Professional Development Program
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