Supervisor - Facilities Operations
03/07/2025Locations Springfield, Massachusetts
Job Description
Supervisor - Facilities Operations
03/07/2025Locations: Springfield, Massachusetts
We have an exciting opportunity to join the Eversource Facilities team in Massachusetts. This position is responsible for the operations and maintenance of mechanical, electrical, and other highly specialized building systems for the corporate buildings within the Eversource Facilities’ portfolio of properties.
The role will be based out of East Springfield - Cadwell Dr. In addition to East Springfield, this candidate will be responsible for multiple properties covering Western Ma.
Essential Functions:
- Schedules, supervises/oversees and provides technical direction to unionized and non-unionized employees and third-party contractors in duties related to the operation and maintenance of facilities’ systems such as mechanical, plumbing, HVAC and refrigeration systems, elevator, fire alarm, security, etc.
- Tracks utility costs and manages utility consumption through energy management system and identified energy efficiency projects
- Meets with suppliers and contractors to determine the most cost-effective products and services available. Analyzes purchase quotations and makes recommendations for the purchase of materials and contractor services. Initiates purchase orders to obtain services.
- Recommends action on emergencies such as storms, equipment failures, oil spills, security breaches, and accidents. Determines appropriate action when assigned to on-call.
- Assists in departmental training, on-the-job training, safety training, etc.
- Represents the department, when assigned, in the support of Labor Relations in grievance meetings and supplying the data needed to administer union contracts.
- Assists in the development and administration of buildings-related programs such as fire, bomb threats, and emergency evacuation procedures.
- Maintains knowledge of industry trends and industry-related legislation pertinent to the business area.
- Fosters a productive, engaged and inclusive work environment in which open communication is encouraged and obstacles to open communication are addressed quickly.
- Promotes and encourages a positive, cooperative and efficient work atmosphere.
- Guides team members when challenging situations are encountered and helps them to be successful.
- Ensures a safe work environment.
- Keeps Manager informed of issues, impediments, and progress.
- Models standards of excellence including the values of Eversource.
- Leads team to ensure prompt customer crisis/urgent problem resolution as situations arise; seeks ways to mitigate situations so that crises and problems are minimized.
Technical Knowledge/Skills:
- Commercial/industrial electrical, plumbing and HVAC systems
- Large commercial/industrial boiler and chiller systems
- Energy management systems
- Data Center operations including Computer room cooling, UPS and emergency generator systems
- Knowledge of hazardous and regulated materials including Asbestos, Lead, PCB and CFC
- Basic knowledge of building construction practices and principles
- Ability to develop and monitor expense and capital budgets associated with Building Operations
- Strong spoken and written communication skills
- Demonstrated skill with MS Office Applications and other business systems
- Business acumen
- Strong team leadership skills
- Ability to multi-task and shift among multiple priorities simultaneously
- Ability to be flexible and adapt to new situations
- Ability and willingness to work with a sense of urgency
- Strong quantitative and qualitative analytical skills including the ability to draw sound conclusions and make recommendations as to the appropriate actions to be taken
- Strong customer service orientation
- Possesses a high degree of personal ownership and accountability
Education:
- Bachelor’s degree or equivalent amount of education and experience
Experience:
- 5 - 10 years related experience and supervisory experience preferred
Licenses/certification:
- Electrician, HVAC, Plumbing Certification, or education.
- Project Management Certificate or Certification
- Facilities Management Certificate of Certification
- Valid Driver’s license
Working Conditions:
- Must be available to work emergency restoration assignment as required.
- Driving to Massachusetts Eversource sites as required
#corpajd
Eversource offers a competitive total rewards program. Check out our careers site for an overview of our benefits programs. Salary is commensurate with your experience. This position is eligible for a potential incentive. The annual salary range for this position is:
Worker Type:
RegularNumber of Openings:
1EEO Statement
Eversource Energy is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.
VEVRRA Federal Contractor
Emergency Response:
Responding to emergency situations to meet customers’ needs is part of every employee’s role. If employed, you will be given an Emergency Restoration assignment. This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.
Overview
Eversource is always looking for employees who share the values that help make us one of the leading energy companies in the country. Our Corporate areas work collaboratively and strategically with all areas of the business to set policy and drive strategic direction. We create value for our business areas by delivering consistent, quality, cost-effective services, and leading change to build a more engaged workplace and a performance culture. You'll have a variety of opportunities to further your career. We have a great working environment, excellent compensation and benefit programs, and opportunities for growth and development.
Learn more about careers in IT, Finance/Accounting, Legal, Human Resources and Corporate Relations.
About us
Success Profile
What makes a successful Corporate member?
Check out the top traits we're looking for and see if you have the right mix.
- Collaborative
- Customer Focus
- Team Player
- Adaptable
- Detail Oriented
- Positive
Culture
Our goal is to remain the best energy company in the nation, and to be the first with carbon-neutral operations by 2030.
We will achieve this by valuing the diversity of employees who bring different perspectives to the table. We are committed to:
- Creating an inclusive workplace where all employees, customers and stakeholders are respected and valued.
- Leveraging the talent, unique perspectives, cultural and life experiences of every employee to ensure our continued success.
- Attracting, developing and retaining a diverse workforce that can work together to meet the changing needs of the customers we serve while delivering reliable energy and superior customer service.
Over the past year, Eversource and employees contributed:
103 events with more than 23,000 hours and 4,900 employees—that's what Eversource volunteers accomplished in 2021 to help our communities across CT, NH, and MA. Whether it was collecting food for the holidays, passing out food in a local kitchen, or pulling trash out of the Connecticut River, we were there. Take a look at some highlights in this video.
Employee Quotes
Job Description
Supervisor - Facilities Operations
03/07/2025Locations: Springfield, Massachusetts
We have an exciting opportunity to join the Eversource Facilities team in Massachusetts. This position is responsible for the operations and maintenance of mechanical, electrical, and other highly specialized building systems for the corporate buildings within the Eversource Facilities’ portfolio of properties.
The role will be based out of East Springfield - Cadwell Dr. In addition to East Springfield, this candidate will be responsible for multiple properties covering Western Ma.
Essential Functions:
- Schedules, supervises/oversees and provides technical direction to unionized and non-unionized employees and third-party contractors in duties related to the operation and maintenance of facilities’ systems such as mechanical, plumbing, HVAC and refrigeration systems, elevator, fire alarm, security, etc.
- Tracks utility costs and manages utility consumption through energy management system and identified energy efficiency projects
- Meets with suppliers and contractors to determine the most cost-effective products and services available. Analyzes purchase quotations and makes recommendations for the purchase of materials and contractor services. Initiates purchase orders to obtain services.
- Recommends action on emergencies such as storms, equipment failures, oil spills, security breaches, and accidents. Determines appropriate action when assigned to on-call.
- Assists in departmental training, on-the-job training, safety training, etc.
- Represents the department, when assigned, in the support of Labor Relations in grievance meetings and supplying the data needed to administer union contracts.
- Assists in the development and administration of buildings-related programs such as fire, bomb threats, and emergency evacuation procedures.
- Maintains knowledge of industry trends and industry-related legislation pertinent to the business area.
- Fosters a productive, engaged and inclusive work environment in which open communication is encouraged and obstacles to open communication are addressed quickly.
- Promotes and encourages a positive, cooperative and efficient work atmosphere.
- Guides team members when challenging situations are encountered and helps them to be successful.
- Ensures a safe work environment.
- Keeps Manager informed of issues, impediments, and progress.
- Models standards of excellence including the values of Eversource.
- Leads team to ensure prompt customer crisis/urgent problem resolution as situations arise; seeks ways to mitigate situations so that crises and problems are minimized.
Technical Knowledge/Skills:
- Commercial/industrial electrical, plumbing and HVAC systems
- Large commercial/industrial boiler and chiller systems
- Energy management systems
- Data Center operations including Computer room cooling, UPS and emergency generator systems
- Knowledge of hazardous and regulated materials including Asbestos, Lead, PCB and CFC
- Basic knowledge of building construction practices and principles
- Ability to develop and monitor expense and capital budgets associated with Building Operations
- Strong spoken and written communication skills
- Demonstrated skill with MS Office Applications and other business systems
- Business acumen
- Strong team leadership skills
- Ability to multi-task and shift among multiple priorities simultaneously
- Ability to be flexible and adapt to new situations
- Ability and willingness to work with a sense of urgency
- Strong quantitative and qualitative analytical skills including the ability to draw sound conclusions and make recommendations as to the appropriate actions to be taken
- Strong customer service orientation
- Possesses a high degree of personal ownership and accountability
Education:
- Bachelor’s degree or equivalent amount of education and experience
Experience:
- 5 - 10 years related experience and supervisory experience preferred
Licenses/certification:
- Electrician, HVAC, Plumbing Certification, or education.
- Project Management Certificate or Certification
- Facilities Management Certificate of Certification
- Valid Driver’s license
Working Conditions:
- Must be available to work emergency restoration assignment as required.
- Driving to Massachusetts Eversource sites as required
#corpajd
Eversource offers a competitive total rewards program. Check out our careers site for an overview of our benefits programs. Salary is commensurate with your experience. This position is eligible for a potential incentive. The annual salary range for this position is:
Worker Type:
RegularNumber of Openings:
1EEO Statement
Eversource Energy is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.
VEVRRA Federal Contractor
Emergency Response:
Responding to emergency situations to meet customers’ needs is part of every employee’s role. If employed, you will be given an Emergency Restoration assignment. This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.

Benefits
Eversource employees are committed to providing reliable energy and superior customer service—and that's why we are committed to providing our employees with a highly competitive total rewards package. In addition to wages and salaries, the benefit programs Eversource offers its employees and family members are a significant part of the total rewards.
