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System Supervisor, Gas Control (Rotating Shifts Required)

04/16/2024

Locations Southborough, Massachusetts

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Job Description

System Supervisor, Gas Control (Rotating Shifts Required)

04/16/2024

Locations: Southborough, Massachusetts

This position reports directly to the Senior Supervisor, Gas Control. The Gas Control System Supervisor operates and monitors the Massachusetts and Connecticut natural gas distribution systems on a 24/7 basis under the Eversource Control Room Management Plan (CRM). These activities provide a safe and reliable supply of natural gas to customers by operating the distribution systems within the limits of applicable Federal, State, and Company codes and standards.

Essential Functions: 

  • The Gas Control System Supervisor is the ‘System Quarterback’, independently responsible for providing oversight, authorization to proceed, and supervision for the gas system, ensuring safe and reliable flows, pressures, volumes, odorization rates, and other specified parameters while operating the Company Supervisory Control and Data Acquisition System (SCADA).  These 24/7 shift duties are performed with personal accountability and system responsibility under the Eversource Control Room Management (CRM) plan 49 CFR 192.631 policies and procedures and while providing reasonable suspicion and fitness for duty assessments of co-workers and on-call field personnel who are working on system after hours.  Position responsibilities include:
  • Monitors and operates the gas distribution systems within prescribed limits.
  • Provides 24/7 authorization to proceed for OM 140 qualified work.
  • Has authority to direct personnel to respond to SCADA alarms.
  • Has authority to direct personnel to make system changes.
  • Responsible for executing and directing OM 441 SCADA Point-to-Point procedure.
  • Reports Abnormal Operating Conditions to appropriate personnel in accordance with CRM
  • Forecasts and dispatches LNG for the three Eversource LNG Plants.
  • Directs LNG Plant personnel to cool down, send-out, and secure the vaporization process.
  • Monitors LNG activity that could impact system operations.
  • Monitors daily system supply requirements and advises the Gas Supply department of load and weather changes.
  • Provides volume checks and variances for Firm and Transportation supply nominations using the pipeline EBBs.
  • Coordinates field maintenance activities with Field Work Coordinators and other field personnel.
  • Provides clearance for Pipeline Company personnel making system adjustments and repairs as well as entering and exiting Eversource and Pipeline Company shared facilities.
  • Logs all pertinent shift activity in electronic log book and performs shift turnover per CRM.
  • Coordinates Gas Control emergency response activity in accordance with CRM requirements.
  • Reviews all reports and logs provided by the SCADA system daily.
  • Ensures field personnel follow CRM based procedures to include point-to-point verifications, three-part communication, and response to system alarms.
  • Contacts after hour support personnel to include, but not limited to I&R, SCADA, IT, LNG, System Analysis, Eversource Communications, and Telecommunication Companies.
  • Performs Technician Call Outs for I&R and LNG personnel.
  • Maintains Eversource Federally Mandated Operator Qualifications and CRM System Operation Qualifications.
  • Participates in the Company’s Performance Review Program and Field Training opportunities in respective states.
  • Perform other business required tasks.

Qualifications:

Technical Knowledge/Skill:

  • Requires a high degree of technical knowledge in natural gas transmission, distribution system configuration, and gas regulator station/SCADA system operations
  • Must possess excellent communication skills
  • Ability to read mapping systems
  • Understanding of gas pressure and flow relationships, remote telemetering and control, LNG operations, applicable Federal and State codes, GIS
  • Ability to use Microsoft Office

Education:

  • Bachelor’s Degree in Engineering or equivalent Business-related discipline preferred or equivalent experience.

Experience:                          

  • Five (5) or more years related work experience in an operational/managerial environment.

Licenses & Certifications:

  • None

Compensation and Benefits:

  • Eversource offers a competitive total rewards program.  The annual salary range for this position is $107,440 to $119,380, plus incentive.  Salary is commensurate with your experience.  Check out the career site for an overview of benefits.

Working Conditions:

  • Must be available to work emergency storm assignment as required.
  • Must be available to travel between MA/CT/NH as necessary.
  • Work is performed primarily in an office environment which involves sitting, standing, and general movement throughout the office area.
  • The Gas Control System Supervisor works a 12-hour rotating shift which also includes nights, weekends, and holidays.
  • Candidates must acknowledge that they can meet the requirement of having off-duty time sufficient to achieve eight (8) hours of continuous sleep between shifts and that failure to meet this requirement will result in their disqualification from being considered for this position.
  • This position is subject to the DOT random drug testing program.

T​his position is categorized as safety-sensitive for the purpose of drug testing. Successful applicants shall be subject to a pre-assignment drug test if the individual is currently in a non-safety sensitive position. As an employee in this position the individual shall be subject to random drug testing. A positive drug test will result in disciplinary action.

Mental Aspects:

  • Must have excellent work management, prioritization skills, and the ability to communicate between multiple departments and companies. Must possess the ability to read and understand plans, schematics, and GIS systems.
  • Ability to function under the stress of emergencies for extended periods of time.
  • Ability to multitask and manage periods of increased workload.
  • Must demonstrate the ability to lead and direct activities of others.
  • Must demonstrate a high energy level, personal accountability, teamwork, customer focus, excellence, and values.

Veterans and military are encouraged to apply.

#gasajd

Worker Type:

Regular

Number of Openings:

1

EEO Statement

Eversource Energy is an Equal Opportunity and Affirmative Action Employer.  All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.

VEVRRA Federal Contractor

Emergency Response:

Responding to emergency situations to meet customers’ needs is part of every employee’s role. If employed, you will be given an Emergency Restoration assignment.  This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location. 

Apply

Overview

If you are looking for a hands-on career or the opportunity to lead a team, then Operations may be for you. They are the main source of providing our customers with the essential product that makes their lives easier—power. Whether you're working with electricity or natural gas, you'll use your mechanical skills in a hands-on job and deliver results to our customers on a daily basis. You'll work collaboratively with a variety of people and departments and learn about different parts of the business while making a big impact for our customers and communities. You'll receive a variety of training to help you learn how to do your job safely. Training typically includes classroom instruction, e-learning, field simulations and on-the-job learning with a peer coach.

  • Job Level - Entry, Mid,
    Senior, Executive
  • Travel between CT/MA/NH
    may be required

About us

We are Eversource

At Eversource, our mission is to safely deliver reliable energy and superior customer service to our electric, natural gas and water customers across New England. We do this ethically, respectfully and honestly to meet the expectations of our customers, regulators and ourselves.

Men at work

Check out this video about Energy Efficiency at Eversource with Vice President Tilak Subrahmanian.

Person sitting at their desk talking.

Success Profile

What makes a successful Gas Operations team member?

Check out the top traits we're looking for and see if you have the right mix.

  • Collaborative
  • Focused
  • Team Player
  • Adaptable
  • Detail Oriented
  • Positive

Culture

  • We are dedicated to our employees and customers
  • Safety is a core value at Eversource
  • We live out our mission of delivering reliable energy
  • We are committed to creating an inclusive workplace where all employees, customers and stakeholders are respected and valued

Career Path

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  • Entry Level DO NOT FORGET TO ADD ACCESSIBILITY TEXT
  • Skilled Craft Worker DO NOT FORGET TO ADD ACCESSIBILITY TEXT
  • Crew Leads DO NOT FORGET TO ADD ACCESSIBILITY TEXT
  • Foreman DO NOT FORGET TO ADD ACCESSIBILITY TEXT
  • Supervisor DO NOT FORGET TO ADD ACCESSIBILITY TEXT
  • Manager DO NOT FORGET TO ADD ACCESSIBILITY TEXT
  • Director DO NOT FORGET TO ADD ACCESSIBILITY TEXT

Job Description

System Supervisor, Gas Control (Rotating Shifts Required)

04/16/2024

Locations: Southborough, Massachusetts

This position reports directly to the Senior Supervisor, Gas Control. The Gas Control System Supervisor operates and monitors the Massachusetts and Connecticut natural gas distribution systems on a 24/7 basis under the Eversource Control Room Management Plan (CRM). These activities provide a safe and reliable supply of natural gas to customers by operating the distribution systems within the limits of applicable Federal, State, and Company codes and standards.

Essential Functions: 

  • The Gas Control System Supervisor is the ‘System Quarterback’, independently responsible for providing oversight, authorization to proceed, and supervision for the gas system, ensuring safe and reliable flows, pressures, volumes, odorization rates, and other specified parameters while operating the Company Supervisory Control and Data Acquisition System (SCADA).  These 24/7 shift duties are performed with personal accountability and system responsibility under the Eversource Control Room Management (CRM) plan 49 CFR 192.631 policies and procedures and while providing reasonable suspicion and fitness for duty assessments of co-workers and on-call field personnel who are working on system after hours.  Position responsibilities include:
  • Monitors and operates the gas distribution systems within prescribed limits.
  • Provides 24/7 authorization to proceed for OM 140 qualified work.
  • Has authority to direct personnel to respond to SCADA alarms.
  • Has authority to direct personnel to make system changes.
  • Responsible for executing and directing OM 441 SCADA Point-to-Point procedure.
  • Reports Abnormal Operating Conditions to appropriate personnel in accordance with CRM
  • Forecasts and dispatches LNG for the three Eversource LNG Plants.
  • Directs LNG Plant personnel to cool down, send-out, and secure the vaporization process.
  • Monitors LNG activity that could impact system operations.
  • Monitors daily system supply requirements and advises the Gas Supply department of load and weather changes.
  • Provides volume checks and variances for Firm and Transportation supply nominations using the pipeline EBBs.
  • Coordinates field maintenance activities with Field Work Coordinators and other field personnel.
  • Provides clearance for Pipeline Company personnel making system adjustments and repairs as well as entering and exiting Eversource and Pipeline Company shared facilities.
  • Logs all pertinent shift activity in electronic log book and performs shift turnover per CRM.
  • Coordinates Gas Control emergency response activity in accordance with CRM requirements.
  • Reviews all reports and logs provided by the SCADA system daily.
  • Ensures field personnel follow CRM based procedures to include point-to-point verifications, three-part communication, and response to system alarms.
  • Contacts after hour support personnel to include, but not limited to I&R, SCADA, IT, LNG, System Analysis, Eversource Communications, and Telecommunication Companies.
  • Performs Technician Call Outs for I&R and LNG personnel.
  • Maintains Eversource Federally Mandated Operator Qualifications and CRM System Operation Qualifications.
  • Participates in the Company’s Performance Review Program and Field Training opportunities in respective states.
  • Perform other business required tasks.

Qualifications:

Technical Knowledge/Skill:

  • Requires a high degree of technical knowledge in natural gas transmission, distribution system configuration, and gas regulator station/SCADA system operations
  • Must possess excellent communication skills
  • Ability to read mapping systems
  • Understanding of gas pressure and flow relationships, remote telemetering and control, LNG operations, applicable Federal and State codes, GIS
  • Ability to use Microsoft Office

Education:

  • Bachelor’s Degree in Engineering or equivalent Business-related discipline preferred or equivalent experience.

Experience:                          

  • Five (5) or more years related work experience in an operational/managerial environment.

Licenses & Certifications:

  • None

Compensation and Benefits:

  • Eversource offers a competitive total rewards program.  The annual salary range for this position is $107,440 to $119,380, plus incentive.  Salary is commensurate with your experience.  Check out the career site for an overview of benefits.

Working Conditions:

  • Must be available to work emergency storm assignment as required.
  • Must be available to travel between MA/CT/NH as necessary.
  • Work is performed primarily in an office environment which involves sitting, standing, and general movement throughout the office area.
  • The Gas Control System Supervisor works a 12-hour rotating shift which also includes nights, weekends, and holidays.
  • Candidates must acknowledge that they can meet the requirement of having off-duty time sufficient to achieve eight (8) hours of continuous sleep between shifts and that failure to meet this requirement will result in their disqualification from being considered for this position.
  • This position is subject to the DOT random drug testing program.

T​his position is categorized as safety-sensitive for the purpose of drug testing. Successful applicants shall be subject to a pre-assignment drug test if the individual is currently in a non-safety sensitive position. As an employee in this position the individual shall be subject to random drug testing. A positive drug test will result in disciplinary action.

Mental Aspects:

  • Must have excellent work management, prioritization skills, and the ability to communicate between multiple departments and companies. Must possess the ability to read and understand plans, schematics, and GIS systems.
  • Ability to function under the stress of emergencies for extended periods of time.
  • Ability to multitask and manage periods of increased workload.
  • Must demonstrate the ability to lead and direct activities of others.
  • Must demonstrate a high energy level, personal accountability, teamwork, customer focus, excellence, and values.

Veterans and military are encouraged to apply.

#gasajd

Worker Type:

Regular

Number of Openings:

1

EEO Statement

Eversource Energy is an Equal Opportunity and Affirmative Action Employer.  All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.

VEVRRA Federal Contractor

Emergency Response:

Responding to emergency situations to meet customers’ needs is part of every employee’s role. If employed, you will be given an Emergency Restoration assignment.  This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location. 

Apply

Benefits

Eversource employees are committed to providing reliable energy and superior customer service—and that's why we are committed to providing our employees with a highly competitive total rewards package. In addition to wages and salaries, the benefit programs Eversource offers its employees and family members are a significant part of the total rewards.

Healthcare, Wellness & Disability Protection for you and your Family

  • Comprehensive Medical, Prescription, Dental, and Vision Plans, choose the coverage that is right for you and your family
  • High deductible health plan option, with generous health savings account (HSA), employer contribution, ($500 individual; $1,000 employee +1 or more)
  • Company-paid employee life and accident insurance and options to purchase additional coverage for you and your family
  • An award-winning Wellness Program provides up to $200 annually for employees and spouses to adopt and maintain healthy lifestyles
  • Health and Dependent care reimbursement accounts
  • Sick Time, Short-Term & Long-Term Disability Plans

Work/Life Balance Benefit Programs

  • Employee Assistance Program (EAP)
  • Multi-faceted Behavioral Health Program
  • Care@Work Program (child/elder care), membership/stipend for emergency services
  • Adoption Assistance (eligible employees)
  • Tuition Reimbursement, Student Loan Refinancing & Student Debt Counselling
  • Voluntary benefits platform to access discounted home & auto, identity protection and pet insurance
  • Charity donation gift matching
  • Volunteer hours at local charities with rewards to our Wellness Program
  • Generous time off
  • Business Resource Groups for social connection and career development

Retirement Benefits for a Secure Future

  • 401k: Up to 100% Employer Match on first 3% of employee's contributions
  • K-Vantage: Additional Employer Contribution to the 401k based on age and years of service (2.5% to 6.5%)
  • Med-Vantage HRA: Age 40+, receive annual $1,000 contribution to an HRA for post-employment qualified medical expenses

Early Career Opportunites:

Associate Development Programs & Internship Opportunities

It's an exciting time to work in the Energy Industry! Are you interested in working in a growing, dynamic field that's helping to build the clean energy grid of the future? We also have summer internship opportunities in these areas that are great segues into the full time Development Programs upon graduation.

  • Gas Engineering Development Program
  • Transmission Development Program
  • Associate Construction Representative Program
  • Engineering Professional Development Program
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Men at work

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  • Operations, Southborough, Massachusetts, United StatesRemove