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Supervisor, Materials Logistics

11/09/2024

Locations Plymouth, Massachusetts; Yarmouth, Massachusetts

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Job Description

Supervisor, Materials Logistics

11/09/2024

Locations: Plymouth, Massachusetts; Yarmouth, Massachusetts

In this role you will, Lead, direct, and supervise Eversource represented and non-represented employees and contractors engaged in the receipt, control and delivery of materials and equipment to the operating areas. You will be responsible for the control of the Company’s inventory and accountable for ensuring the proper records of all transactions affecting these assets. This supervisory position is also responsible for prioritizing work and schedules to ensure commitments to the operating areas are met. The Materials Logistics Supervisor position ensures work practices meet Company, regulatory and safety standards.

Essential Functions

  • Provides leadership and supervises assigned staff to coordinate warehousing, trucking, crane operation and other activities to ensure the receipt, control and delivery of materials and equipment.  Work expectations are in the event of work stoppages, emergency events, or project deadlines extended hours will be required beyond the 40-hour work week. 
  • Manages organization by planning daily operational schedules and assigning work in order to meet the needs of the operating groups.
  • Supervise and oversee work of assigned staff and provide guidance in the resolution of problems both internal and external by influencing change with business partners and/or immediate staff.
  • Analyzes and controls company financial budget including operations and maintenance, overtime, and capital costs to include recommending opportunities to achieve financial goals and requirements.
  • Lead continuous process improvement efforts by evaluating, developing, and recommending changes in methods, procedures and work practices and implement upon approval.
  • Provides leadership and direction by ensuring assigned staff understands, and adheres to, business area work practices, procedures, rules and regulations, as well as corporate policies.
  • Interviews and recommends candidates for employment and termination.
  • Oversees contractors and provides management for selected projects.
  • Maintains accurate records concerning the receipt, storage, inventory and delivery of material and equipment.
  • Provides exceptional customer service in collaboration with other supervisors and managers, ensuring that emergency storm plans are in place to support the timely restoration of customer outages across all 3 states.
  • Leads projects and organizes cross functional teams to develop process improvement recommendations.
  • Performs safety observations and administers safety programs ensuring assigned staff conducts daily tasks in a safe work environment.

Qualifications

Technical Knowledge/Skill:

  • Requires technical knowledge in distribution and warehouse operations. 
  • Ability to use PC desktop applications (Microsoft Word, Excel, Power Point, Project). 
  • Experience with an inventory management technology a plus. 
  • Strong written and oral communication skills.

Education:

  • Bachelor’s degree in supply chain, business, finance, related discipline, or equivalent experience

Experience:                           

  • Five (5) plus years in distribution or warehousing supervision / management or related experience

Licenses & Certifications:

  • CDL A/B, state or federal hoisting license, fork truck, APICS certifications are desirable but not required.

Compensation and Benefits:

  • Eversource offers a competitive total rewards program. The annual salary range for this position is $109,000 - $121,000 plus incentive. Salary is commensurate with your experience. Check out the career site for an overview of benefits.

JOIN OUR TEAM!

Eversource is recognized as one of the top utilities in the country specializing in energy efficiency solutions for our customers. Our team of energy experts work with residents, businesses, designers, and contractors across New England to advance clean energy solutions. We provide our customers with the expertise necessary to improve comfort, increase business performance, and lower energy costs. We are building the region’s premier energy efficiency team and are seeking candidates from diverse backgrounds.

Why Eversource?

Serving more than 3.6 million electric and natural gas customers in Connecticut, Massachusetts, and New Hampshire, and employing a workforce of more than 8,000 New Englanders, Eversource represents one unified company across three states.

The energy efficiency solutions provided by Eversource have received top honors from national organizations such as ENERGY STAR, American Council for an Energy Efficient Economy, and Northeast Energy Efficiency Partnerships. Come make a difference and work for an employer who is a leader in the industry.  We have a great working environment, excellent compensation and benefit programs, and opportunities for growth.

#custajd

#LI-JB1

Worker Type:

Regular

Number of Openings:

1

EEO Statement

Eversource Energy is an Equal Opportunity and Affirmative Action Employer.  All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.

VEVRRA Federal Contractor

Emergency Response:

Responding to emergency situations to meet customers’ needs is part of every employee’s role. If employed, you will be given an Emergency Restoration assignment.  This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location. 

Apply

Overview

As a Customer Service Representative, you are the first point of contact for our customers when they have questions about their bill, how to turn on/off their account when moving, and how Eversource is prepared to support them during storms. If you have a passion for helping customers and solving problems, and possess strong interpersonal skills, then this is the place to begin an exciting career with Eversource. There are lots of other opportunities in our Customer Group, including Metering and Credit, working with our Business Customers as an Account Executive and working on our Digital Strategy and Voice of the Customer projects.

About us

We are Eversource

At Eversource, our mission is to safely deliver reliable energy and superior customer service to our electric, natural gas and water customers across New England. We do this ethically, respectfully and honestly to meet the expectations of our customers, regulators and ourselves.

Men at work

Success Profile

What makes a successful Customer Group employee?

Check out the top traits we're looking for and see if you have the right mix.

  • Collaborative
  • Customer Focus
  • Team Player
  • Adaptable
  • Detail Oriented
  • Positive

Culture

Our goal is to remain the best energy company in the nation, and to be the first with carbon-neutral operations by 2030.

We will achieve this by valuing the diversity of employees who bring different perspectives to the table. We are committed to:

  • Creating an inclusive workplace where all employees, customers and stakeholders are respected and valued.
  • Leveraging the talent, unique perspectives, cultural and life experiences of every employee to ensure our continued success.
  • Attracting, developing and retaining a diverse workforce that can work together to meet the changing needs of the customers we serve while delivering reliable energy and superior customer service.

Benefits

Eversource employees are committed to providing reliable energy and superior customer service—and that's why we are committed to providing our employees with a highly competitive total rewards package. In addition to wages and salaries, the benefit programs Eversource offers its employees and family members are a significant part of the total rewards.

Healthcare, Wellness & Disability Protection for you and your Family

  • Comprehensive Medical, Prescription, Dental, and Vision Plans, choose the coverage that is right for you and your family
  • High deductible health plan option, with generous health savings account (HSA), employer contribution, ($500 individual; $1,000 employee +1 or more)
  • Company-paid employee life and accident insurance and options to purchase additional coverage for you and your family
  • An award-winning Wellness Program provides up to $200 annually for employees and spouses to adopt and maintain healthy lifestyles
  • Health and Dependent care reimbursement accounts
  • Sick Time, Short-Term & Long-Term Disability Plans

Work/Life Balance Benefit Programs

  • Employee Assistance Program (EAP)
  • Multi-faceted Behavioral Health Program
  • Care@Work Program (child/elder care), membership/stipend for emergency services
  • Adoption Assistance (eligible employees)
  • Tuition Reimbursement, Student Loan Refinancing & Student Debt Counselling
  • Voluntary benefits platform to access discounted home & auto, identity protection and pet insurance
  • Charity donation gift matching
  • Volunteer hours at local charities with rewards to our Wellness Program
  • Generous time off
  • Business Resource Groups for social connection and career development

Retirement Benefits for a Secure Future

  • 401k: Up to 100% Employer Match on first 3% of employee's contributions
  • K-Vantage: Additional Employer Contribution to the 401k based on age and years of service (2.5% to 6.5%)
  • Med-Vantage HRA: Age 40+, receive annual $1,000 contribution to an HRA for post-employment qualified medical expenses

Career Path

Icon Icon
  • Associates
  • Reps
  • Supervisors
  • Managers

Employee Quotes

Chad, Customer
Experience Analyst

Meet Chad

“The views of our customers play an enormous role in decisions made at Eversource,” says Chad, Customer Experience Analyst on the Voice of the Customer team. &ldquoI take a great deal of pride in my job to make sure customer sentiments are front and center for our leadership on a constant basis, through our survey research and our Eversource Online Community.”

Lezanne, Customer
Experience Analyst

Meet Lezanne

“Customers are often surprised to learn their appliances use varying amounts of energy during different seasons. Being able to help customers with tips for reducing their energy use is one of the most rewarding parts of my job. ”community we serve.”

Candaliza, Contact
Center Representative

Meet Candaliza

“Many of our customers are spending more time at home, and we understand they are increasingly reliant on their power to be able to function and work remotely”, says Candaliza, Contact Center Representative in Manchester. “For the past year, I have been able to assist customers during snowstorms, damaging outages and with everyday questions about their bills from my home office. The true benefit is that I can be available to field these calls within a moment's notice, at all hours of the night during emergencies if needed, knowing that my only commute is to the other room.”

Job Description

Supervisor, Materials Logistics

11/09/2024

Locations: Plymouth, Massachusetts; Yarmouth, Massachusetts

In this role you will, Lead, direct, and supervise Eversource represented and non-represented employees and contractors engaged in the receipt, control and delivery of materials and equipment to the operating areas. You will be responsible for the control of the Company’s inventory and accountable for ensuring the proper records of all transactions affecting these assets. This supervisory position is also responsible for prioritizing work and schedules to ensure commitments to the operating areas are met. The Materials Logistics Supervisor position ensures work practices meet Company, regulatory and safety standards.

Essential Functions

  • Provides leadership and supervises assigned staff to coordinate warehousing, trucking, crane operation and other activities to ensure the receipt, control and delivery of materials and equipment.  Work expectations are in the event of work stoppages, emergency events, or project deadlines extended hours will be required beyond the 40-hour work week. 
  • Manages organization by planning daily operational schedules and assigning work in order to meet the needs of the operating groups.
  • Supervise and oversee work of assigned staff and provide guidance in the resolution of problems both internal and external by influencing change with business partners and/or immediate staff.
  • Analyzes and controls company financial budget including operations and maintenance, overtime, and capital costs to include recommending opportunities to achieve financial goals and requirements.
  • Lead continuous process improvement efforts by evaluating, developing, and recommending changes in methods, procedures and work practices and implement upon approval.
  • Provides leadership and direction by ensuring assigned staff understands, and adheres to, business area work practices, procedures, rules and regulations, as well as corporate policies.
  • Interviews and recommends candidates for employment and termination.
  • Oversees contractors and provides management for selected projects.
  • Maintains accurate records concerning the receipt, storage, inventory and delivery of material and equipment.
  • Provides exceptional customer service in collaboration with other supervisors and managers, ensuring that emergency storm plans are in place to support the timely restoration of customer outages across all 3 states.
  • Leads projects and organizes cross functional teams to develop process improvement recommendations.
  • Performs safety observations and administers safety programs ensuring assigned staff conducts daily tasks in a safe work environment.

Qualifications

Technical Knowledge/Skill:

  • Requires technical knowledge in distribution and warehouse operations. 
  • Ability to use PC desktop applications (Microsoft Word, Excel, Power Point, Project). 
  • Experience with an inventory management technology a plus. 
  • Strong written and oral communication skills.

Education:

  • Bachelor’s degree in supply chain, business, finance, related discipline, or equivalent experience

Experience:                           

  • Five (5) plus years in distribution or warehousing supervision / management or related experience

Licenses & Certifications:

  • CDL A/B, state or federal hoisting license, fork truck, APICS certifications are desirable but not required.

Compensation and Benefits:

  • Eversource offers a competitive total rewards program. The annual salary range for this position is $109,000 - $121,000 plus incentive. Salary is commensurate with your experience. Check out the career site for an overview of benefits.

JOIN OUR TEAM!

Eversource is recognized as one of the top utilities in the country specializing in energy efficiency solutions for our customers. Our team of energy experts work with residents, businesses, designers, and contractors across New England to advance clean energy solutions. We provide our customers with the expertise necessary to improve comfort, increase business performance, and lower energy costs. We are building the region’s premier energy efficiency team and are seeking candidates from diverse backgrounds.

Why Eversource?

Serving more than 3.6 million electric and natural gas customers in Connecticut, Massachusetts, and New Hampshire, and employing a workforce of more than 8,000 New Englanders, Eversource represents one unified company across three states.

The energy efficiency solutions provided by Eversource have received top honors from national organizations such as ENERGY STAR, American Council for an Energy Efficient Economy, and Northeast Energy Efficiency Partnerships. Come make a difference and work for an employer who is a leader in the industry.  We have a great working environment, excellent compensation and benefit programs, and opportunities for growth.

#custajd

#LI-JB1

Worker Type:

Regular

Number of Openings:

1

EEO Statement

Eversource Energy is an Equal Opportunity and Affirmative Action Employer.  All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.

VEVRRA Federal Contractor

Emergency Response:

Responding to emergency situations to meet customers’ needs is part of every employee’s role. If employed, you will be given an Emergency Restoration assignment.  This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location. 

Apply

Penni McLean Conner is executive vice president at Eversource.

Bob Giannino is CEO at United Way of Massachusetts Bay and Merrimack Valley.

Five ways we can work together to help communities in need

  • Promote economic justice and stability
  • Reimagine the safety net
  • Respond to the growing eviction crisis
  • Create deeply affordable housing and expand supportive services
  • Increase access to early education.

We're committed to:

  • Fully integrating environmental, social and governance (ESG) initiatives into all of our business practices
  • Achieving carbon neutrality in our operations by 2030
  • Delivering reliable energy while integrating clean, renewable resources that support New England's emission-reduction goals
  • Investing in the innovation of energy infrastructure and new technologies
  • Promoting racial and social justice

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