Meter Specialist-Electric Meter Lab
02/07/2024Locations New Britain, Connecticut
Job Description
Meter Specialist-Electric Meter Lab
02/07/2024Locations: New Britain, Connecticut
POSITION REQUIREMENTS:
An associate degree in electrical or electronic engineering/technology or equivalent formal training and eight years of related experience, including at least two years’ experience in the Meter Specialist position is required. Additional formal education preferred. Individual must have a valid motor vehicle license.
To be considered candidate must pass the Eversource Tech Test.
The salary range for this position starts at Step 1 $37.33 and progresses in accordance with the union contract. Check out the career site for an overview of our benefits.
POSITION DESCRIPTION:
Individual plans, performs, and monitors complex tasks associated with the maintenance, testing, design, and installation coordination of new and existing metering systems and projects. May work individually or as a member of a team or may direct and/or coordinate others on projects of a limited scope.
Bargaining unit employees with contractual rights to this position will be given first consideration.
PRIMARY DUTIES
1. Performs meter testing for complex metering systems, including but not limited to substation tie-line; generation; and co-generation metering that interface with the Eversource system. Validates test results with representatives of other companies; collaborates on testing inter-company meter ties owned by other companies.
2. Monitors, tests, and maintains all EML test equipment including, but not limited to, accuracy test boards, time-run boards, cooker boards, watthour standards, and battery charging equipment. Monitors, tests, and maintains field load test equipment; coordinates with division Meter Service departments all efforts to identify and correct reported malfunctions of load test metering equipment used in the field and performs annual tests.
3. Collaborates with field personnel and customers on the design, program, installation, and verification of complex metering systems and projects to meet the needs of the company and customers.
4. Develops standards and procedures, and trains Meter & Service and EML personnel in the operation of new metering, plus the recognition and identification of malfunctions in meters and associated equipment.
5. Troubleshoots electronic meters and metering systems, including printed circuit boards and/or associated electronic components.
6. Analyzes and tracks failures of electronic metering equipment, develops trends, and recommends equipment upgrades.
7. Reviews metering one-line, three-line, and wiring diagrams for accuracy and identifies discrepancies to Meter Engineering.
8. Prepares metering diagrams of standard and special metering installations.
9. Provides technical expertise to other members of the department, operating company personnel, service companies, customers, and others as required.
10. Collaborates with the EML and engineering staff in the test and evaluation of new meters and metering devices, including the development of Eversource standard metering software programs. Directs field forces on installation, collection, and compilation of performance data. Evaluates data and makes recommendations accordingly on its use.
11. Trains employees of a lower classification or within lower steps of the same classification.
ACCOUNTABILITY
- Ensures the safe performance of all assigned work and compliance with all applicable rules and procedures as set forth by existing Company policies.
- Assures that defective equipment is repaired and returned to service in minimum time for assigned jobs.
- Assures that newly acquired equipment is in acceptable operating condition and correctly connected to the system for assigned jobs.
- Ensures as-built drawings are accurate for assigned completed jobs.
- Ensures accurate documentation of test results.
- Assures coordination of testing and maintenance schedules for assigned jobs. Compliance with all laws, regulations, and legal requirements pertaining to Electric Meter Laboratory functions.
- Proper representation of Eversource to external customers, suppliers, and agencies.
AUTHORITY
- Authorize removal of metering systems and/or electronic metering equipment for test and/or repair.
- Recommend procedures relative to the repair or replacement of defective meters and electronic subcomponents.
- Recommend maintenance programs, schedules, and upgrades for solid-state metering equipment and devices.
- Recommend installation procedures for metering systems and electronic devices.
- Recommend in-service test procedures for metering systems and electronic equipment.
- Makes independent decisions under frequently changing conditions.
TYPICAL REQUIREMENTS
Training and Experience
- Minimum associate degree in electrical or electronic engineering/technology or equivalent formal training. Additional formal education preferred.
- Fully qualified requires eight years of related experience, including at least two years’ experience in the Meter Specialist position.
- Must have a valid motor vehicle license.
- Must be willing to work extended hours when necessary and perform Storm Duty assignment.
Fully Qualified Knowledge and Skill Requirements
- Extensive knowledge of the application, test, and repair of solid-state meters and devices.
- Ability to read and interpret wiring and electronic circuit diagrams
- Ability to use oscilloscope and other diagnostic equipment.
- Knowledge and understanding sufficient to apply and evaluate latest state-of the-art metering and electronic components.
- Ability to write clearly and concisely. Understanding of principles of electric metering.
- Ability to make difficult and on-the-spot decisions.
- Working knowledge of computer hardware, software, and associated peripherals.
Bargaining unit employees with contractual rights to this position will be given first consideration.
Qualified candidates must submit a resume with their application.
#custajd
Worker Type:
RegularNumber of Openings:
1EEO Statement
Eversource Energy is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.
VEVRRA Federal Contractor
Emergency Response:
Responding to emergency situations to meet customers’ needs is part of every employee’s role. If employed, you will be given an Emergency Restoration assignment. This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.
Overview
As a Customer Service Representative, you are the first point of contact for our customers when they have questions about their bill, how to turn on/off their account when moving, and how Eversource is prepared to support them during storms. If you have a passion for helping customers and solving problems, and possess strong interpersonal skills, then this is the place to begin an exciting career with Eversource. There are lots of other opportunities in our Customer Group, including Metering and Credit, working with our Business Customers as an Account Executive and working on our Digital Strategy and Voice of the Customer projects.
About us
We are Eversource
At Eversource, our mission is to safely deliver reliable energy and superior customer service to our electric, natural gas and water customers across New England. We do this ethically, respectfully and honestly to meet the expectations of our customers, regulators and ourselves.
Success Profile
What makes a successful Customer Group employee?
Check out the top traits we're looking for and see if you have the right mix.
- Collaborative
- Customer Focus
- Team Player
- Adaptable
- Detail Oriented
- Positive
Culture
Our goal is to remain the best energy company in the nation, and to be the first with carbon-neutral operations by 2030.
We will achieve this by valuing the diversity of employees who bring different perspectives to the table. We are committed to:
- Creating an inclusive workplace where all employees, customers and stakeholders are respected and valued.
- Leveraging the talent, unique perspectives, cultural and life experiences of every employee to ensure our continued success.
- Attracting, developing and retaining a diverse workforce that can work together to meet the changing needs of the customers we serve while delivering reliable energy and superior customer service.
Benefits
Eversource employees are committed to providing reliable energy and superior customer service—and that's why we are committed to providing our employees with a highly competitive total rewards package. In addition to wages and salaries, the benefit programs Eversource offers its employees and family members are a significant part of the total rewards.
Healthcare, Wellness & Disability Protection for you and your Family
- Comprehensive Medical, Prescription, Dental, and Vision Plans, choose the coverage that is right for you and your family
- High deductible health plan option, with generous health savings account (HSA), employer contribution, ($500 individual; $1,000 employee +1 or more)
- Company-paid employee life and accident insurance and options to purchase additional coverage for you and your family
- An award-winning Wellness Program provides up to $200 annually for employees and spouses to adopt and maintain healthy lifestyles
- Health and Dependent care reimbursement accounts
- Sick Time, Short-Term & Long-Term Disability Plans
Work/Life Balance Benefit Programs
- Employee Assistance Program (EAP)
- Multi-faceted Behavioral Health Program
- Care@Work Program (child/elder care), membership/stipend for emergency services
- Adoption Assistance (eligible employees)
- Tuition Reimbursement, Student Loan Refinancing & Student Debt Counselling
- Voluntary benefits platform to access discounted home & auto, identity protection and pet insurance
- Charity donation gift matching
- Volunteer hours at local charities with rewards to our Wellness Program
- Generous time off
- Business Resource Groups for social connection and career development
Retirement Benefits for a Secure Future
- 401k: Up to 100% Employer Match on first 3% of employee's contributions
- K-Vantage: Additional Employer Contribution to the 401k based on age and years of service (2.5% to 6.5%)
- Med-Vantage HRA: Age 40+, receive annual $1,000 contribution to an HRA for post-employment qualified medical expenses
Career Path
-
Associates
-
Reps
-
Supervisors
-
Managers
Employee Quotes
Chad, Customer
Experience Analyst
Meet Chad
“The views of our customers play an enormous role in decisions made at Eversource,” says Chad, Customer Experience Analyst on the Voice of the Customer team. &ldquoI take a great deal of pride in my job to make sure customer sentiments are front and center for our leadership on a constant basis, through our survey research and our Eversource Online Community.”
Lezanne, Customer
Experience Analyst
Meet Lezanne
“Customers are often surprised to learn their appliances use varying amounts of energy during different seasons. Being able to help customers with tips for reducing their energy use is one of the most rewarding parts of my job. ”community we serve.”
Candaliza, Contact
Center Representative
Meet Candaliza
“Many of our customers are spending more time at home, and we understand they are increasingly reliant on their power to be able to function and work remotely”, says Candaliza, Contact Center Representative in Manchester. “For the past year, I have been able to assist customers during snowstorms, damaging outages and with everyday questions about their bills from my home office. The true benefit is that I can be available to field these calls within a moment's notice, at all hours of the night during emergencies if needed, knowing that my only commute is to the other room.”
Job Description
Meter Specialist-Electric Meter Lab
02/07/2024Locations: New Britain, Connecticut
POSITION REQUIREMENTS:
An associate degree in electrical or electronic engineering/technology or equivalent formal training and eight years of related experience, including at least two years’ experience in the Meter Specialist position is required. Additional formal education preferred. Individual must have a valid motor vehicle license.
To be considered candidate must pass the Eversource Tech Test.
The salary range for this position starts at Step 1 $37.33 and progresses in accordance with the union contract. Check out the career site for an overview of our benefits.
POSITION DESCRIPTION:
Individual plans, performs, and monitors complex tasks associated with the maintenance, testing, design, and installation coordination of new and existing metering systems and projects. May work individually or as a member of a team or may direct and/or coordinate others on projects of a limited scope.
Bargaining unit employees with contractual rights to this position will be given first consideration.
PRIMARY DUTIES
1. Performs meter testing for complex metering systems, including but not limited to substation tie-line; generation; and co-generation metering that interface with the Eversource system. Validates test results with representatives of other companies; collaborates on testing inter-company meter ties owned by other companies.
2. Monitors, tests, and maintains all EML test equipment including, but not limited to, accuracy test boards, time-run boards, cooker boards, watthour standards, and battery charging equipment. Monitors, tests, and maintains field load test equipment; coordinates with division Meter Service departments all efforts to identify and correct reported malfunctions of load test metering equipment used in the field and performs annual tests.
3. Collaborates with field personnel and customers on the design, program, installation, and verification of complex metering systems and projects to meet the needs of the company and customers.
4. Develops standards and procedures, and trains Meter & Service and EML personnel in the operation of new metering, plus the recognition and identification of malfunctions in meters and associated equipment.
5. Troubleshoots electronic meters and metering systems, including printed circuit boards and/or associated electronic components.
6. Analyzes and tracks failures of electronic metering equipment, develops trends, and recommends equipment upgrades.
7. Reviews metering one-line, three-line, and wiring diagrams for accuracy and identifies discrepancies to Meter Engineering.
8. Prepares metering diagrams of standard and special metering installations.
9. Provides technical expertise to other members of the department, operating company personnel, service companies, customers, and others as required.
10. Collaborates with the EML and engineering staff in the test and evaluation of new meters and metering devices, including the development of Eversource standard metering software programs. Directs field forces on installation, collection, and compilation of performance data. Evaluates data and makes recommendations accordingly on its use.
11. Trains employees of a lower classification or within lower steps of the same classification.
ACCOUNTABILITY
- Ensures the safe performance of all assigned work and compliance with all applicable rules and procedures as set forth by existing Company policies.
- Assures that defective equipment is repaired and returned to service in minimum time for assigned jobs.
- Assures that newly acquired equipment is in acceptable operating condition and correctly connected to the system for assigned jobs.
- Ensures as-built drawings are accurate for assigned completed jobs.
- Ensures accurate documentation of test results.
- Assures coordination of testing and maintenance schedules for assigned jobs. Compliance with all laws, regulations, and legal requirements pertaining to Electric Meter Laboratory functions.
- Proper representation of Eversource to external customers, suppliers, and agencies.
AUTHORITY
- Authorize removal of metering systems and/or electronic metering equipment for test and/or repair.
- Recommend procedures relative to the repair or replacement of defective meters and electronic subcomponents.
- Recommend maintenance programs, schedules, and upgrades for solid-state metering equipment and devices.
- Recommend installation procedures for metering systems and electronic devices.
- Recommend in-service test procedures for metering systems and electronic equipment.
- Makes independent decisions under frequently changing conditions.
TYPICAL REQUIREMENTS
Training and Experience
- Minimum associate degree in electrical or electronic engineering/technology or equivalent formal training. Additional formal education preferred.
- Fully qualified requires eight years of related experience, including at least two years’ experience in the Meter Specialist position.
- Must have a valid motor vehicle license.
- Must be willing to work extended hours when necessary and perform Storm Duty assignment.
Fully Qualified Knowledge and Skill Requirements
- Extensive knowledge of the application, test, and repair of solid-state meters and devices.
- Ability to read and interpret wiring and electronic circuit diagrams
- Ability to use oscilloscope and other diagnostic equipment.
- Knowledge and understanding sufficient to apply and evaluate latest state-of the-art metering and electronic components.
- Ability to write clearly and concisely. Understanding of principles of electric metering.
- Ability to make difficult and on-the-spot decisions.
- Working knowledge of computer hardware, software, and associated peripherals.
Bargaining unit employees with contractual rights to this position will be given first consideration.
Qualified candidates must submit a resume with their application.
#custajd
Worker Type:
RegularNumber of Openings:
1EEO Statement
Eversource Energy is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.
VEVRRA Federal Contractor
Emergency Response:
Responding to emergency situations to meet customers’ needs is part of every employee’s role. If employed, you will be given an Emergency Restoration assignment. This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.
Penni McLean Conner is executive vice president at Eversource.
Bob Giannino is CEO at United Way of Massachusetts Bay and Merrimack Valley.
Five ways we can work together to help communities in need
- Promote economic justice and stability
- Reimagine the safety net
- Respond to the growing eviction crisis
- Create deeply affordable housing and expand supportive services
- Increase access to early education.
We're committed to:
- Fully integrating environmental, social and governance (ESG) initiatives into all of our business practices
- Achieving carbon neutrality in our operations by 2030
- Delivering reliable energy while integrating clean, renewable resources that support New England's emission-reduction goals
- Investing in the innovation of energy infrastructure and new technologies
- Promoting racial and social justice
