Manager-Regional Operations

04/23/2024

Locations: Keene, New Hampshire

Manages regional electric customer operations to ensure safe and reliable service to Eversource customers.

Essential Functions: 

• Manages and promotes safe, timely, and efficient restoration of electric service.
• Manages safe, reliable, and efficient regional division operations, including new service, maintenance, and construction. and meter service.
• Builds and maintains networks of key contacts across the enterprise organization encouraging collaboration, teamwork, and organizational efficiencies.
• Demonstrates ability to achieve and influence results through collaboration with Coordinates planning, scheduling, engineering, and materials management to deliver superior customer service and reliability. and quality of service.
• Demonstrates ability to serve as a champion of organizational change.
• Manages regional divisional operations and maintenance (O&M) and capital investment budgets.
• Fosters compliance with federal and state laws and regulations and with Company policies and procedures.
• Supports interaction with customers, community officials and the public at large.
• Manages environmental coordination.
• Manages coordination of training for skills development and enhancement.
• Manages, coaches, and develops staff; conducts performance reviews.

Technical Knowledge/Skill/Education/Licenses/Certifications:

Technical Knowledge/Skills:  Broad electrical distribution experience background required. Should have a broad power transmission and distribution background including experience in system operations, emergency preparedness, system restoration, engineering, maintenance, and construction of distribution facilities and infrastructure and process improvement.

Education: Bachelor’s degree in Engineering or Business Administration or equivalent required.

Experience: 

• Minimum of ten (10) years of experience managing groups in distribution or related activities is required. Demonstrated field operations and line operations leadership experience is also required.
• An understanding of safety rules and work practices is a must.
• Demonstrated competency and proficiency in oral and written communications and is customer driven;
• Displays initiative; accepts responsibility; holds others accountable; participates in and facilitates team effectiveness; assumes the role of team leader;
• Ability to lead, listen and promote collaborative decision making.
• Thinks and acts analytically; makes sound decisions to support the mission; applies knowledge and skill to solve problems and respond promptly, appropriately, and constructively to employees.
• Drives engagement, demonstrated critical thinking skills, and manages change.

Licenses & Certifications:

• Must hold a valid motor vehicle drivers’ license.

Compensation and Benefits:

• Eversource offers a competitive total rewards program.  The annual salary range for this position is $149,00.00 to $165,560.00, plus incentive.  Salary is commensurate with your experience.  Check out the career site for an overview of benefits.

Working Conditions:

• Must be available to work emergency restoration assignment as required.
• Must be available to travel between MA/CT/NH as necessary.

#elecajd

Worker Type:

Regular

Number of Openings:

1

EEO Statement

Eversource Energy is an Equal Opportunity and Affirmative Action Employer.  All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.

VEVRRA Federal Contractor

Emergency Response:

Responding to emergency situations to meet customers’ needs is part of every employee’s role. If employed, you will be given an Emergency Restoration assignment.  This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.