Plans, designs, develops, coordinates, schedules and conducts technical training related to Gas operations, associated equipment, and emergency procedures. Interprets local, state and national codes for field personnel. Interacts with Compliance personnel, State and Federal regulators during on-site audits of Training activities.

• Essential Functions: 
• Responsible for student and training facility safety.
• Ensures compliance with regulatory and company work rules and training requirements.
• Develops a high proficiency knowledge of Training Department policies, procedures, processes, and documentation. 
• Provides initial and remedial training for employees covered under the Eversource Operator Qualification (OQ) program per 49 CFR 192, Subpart N.
• Facilitates and oversees OQ performance evaluations – ensuring a fair and secure testing environment while efficiently processing individuals through their required evaluations.
• Works with field personnel and supervisors to analyze job tasks and current field performance to determine training needs and program content.
• Designs and develops effective training programs and materials.  (Including hands-on simulations and/or videos) which comply with all Company, State & Federal requirements (49 CFR 192). 
• Provides technical training to meet the requirements of the Company’s Apprentice programs.
• Identifies technical training needs related to gas systems and associated equipment including emergency procedures.
• Identifies pertinent safety issues and incorporates them into training programs.
• Reviews and evaluates new and existing work methods, practices, procedures, and regulations and ensures training materials are compliant with current company and regulatory requirements. 
• Provides on-the-job technical training, as required.
• Interprets local, state, and federal codes for field personnel, as required.
• Provides training and assistance to other Eversource departments, as necessary.
• Represents the Training Department during on-site audits of training activities with State and Federal regulators. 
• Maintenance and care of training facilities and equipment.
• Responsible for managing the level and condition of tools & parts needed within their discipline
• Mentors new Technical Trainers, as assigned.
• Assist Gas Engineering and/or Operations with the analysis of new tools and equipment, as needed.
• Assist Gas Engineering and/or Operations with post-incident analysis of tools, equipment and/or materials, as needed. 
• Represent Eversource on industry committees, professional societies and joint study groups as assigned.
• Assist with receiving and stocking incoming inventory to the Training Facility.
• Assist with maintaining and overseeing Training Department vehicles. 
• Assist with Quarterly Training Facility Safety Audits
• Assist maintaining, tracking, and documenting equipment calibration within their assigned discipline and/or space.
• Assist overseeing discipline specific programs (incl. apprentice, refresher, OQ); acts as key point of contact for Gas Operations and Gas Training Dept Leadership regarding training activities
• Assist with scheduling and conducting operations pre-screens (MA Only)

Technical Knowledge/Skill/Education/Licenses/Certifications:

Technical knowledge/Skill:

• An in-depth knowledge of theory, installation, operation and maintenance of natural gas distribution and/or meter systems; associated equipment and emergency response is required.
• Thorough knowledge of Eversource Employee Safety Manual, preferred
• Thorough knowledge of Eversource Construction Standards and Materials, Tool and Equipment work practices and procedures, operation and maintenance relevant to the particular discipline to which the employee is assigned, preferred.
• Ability to accurately interpret codes, standards, and technical data and to read complex schematics, diagrams, prints, and layouts.
• Ability to plan, design, develops, conduct, and coordinate effective skills and methods training programs.
• Excellent communication skills, ability to present theory and concepts, as well as hands-on technical instruction with clarity, confidence and enthusiasm. 
• Ability to use personal computer and traditional office software and computer tracking system.
• Ability to apply sound judgment; strong customer focus.
• Handle responsibilities with integrity and the highest standards of professionalism

Education: 

• Bachelor's degree in related discipline or equivalent work experience.

Experience:

• Five (5) to Eight (8) years of related experience.
• Field and Training experienced preferred.

Licenses & Certifications:   

• Valid driver’s license required.  Commercial Driver’s License (CDL) or ability to obtain CDL, preferred.
• Natural Gas Operator Qualifications (OQ)

• Eversource offers a competitive total rewards program.  Check out our careers site for an overview of our benefits programs. Salary is commensurate with your experience. This position is eligible for a potential incentive. The annual salary range for this position is $103370.00-$114850.00

Working Conditions:

• Work is performed primarily in training facility (indoors & outdoors).  Occasional field training. 
• Must be available to work emergency restoration assignment as required.
• Must be available to travel between MA/CT/NH as necessary.

Please submit a resume with your application.

Worker Type:

Regular

Number of Openings:

1

EEO Statement

Eversource Energy is an Equal Opportunity and Affirmative Action Employer.  All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.

VEVRRA Federal Contractor

Emergency Response:

Responding to emergency situations to meet customers’ needs is part of every employee’s role. If employed, you will be given an Emergency Restoration assignment.  This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.