Lead, IT Product Owner (Hybrid, CT)

03/27/2025

Locations: East Berlin, Connecticut

Our Team

As a Lead, Product owner you will play a crucial role in the Work Order Life Cycle IT Organization, focusing on defining product requirements, prioritizing features, and driving the product roadmap to align with organizational goals.
We are seeking a highly motivated and detail-oriented IT Product Owner to join our growing team. In this role, you will act as the liaison between business stakeholders and the technical development team, ensuring the successful delivery of innovative, high-quality IT products and solutions. This 
position is responsible for collecting, clarifying, and translating business requirements into functional and technical requirements and then collaborating on conceptual solution design options with IT technical staff, including Domain, Solution, and Enterprise IT Architects, and/or business.

The IT Product Owner is a leader and plays a key role throughout the full application lifecycle for small and large development projects

Essential Functions: 

• Plans and prioritizes needs in the form of a backlog and prioritizes their development.
• High level of collaboration with various business teams to drive product decisions and prioritization of requirements.
• Work closely with development, QA, architecture, and UX/UI teams in an Agile environment.
• Leads and facilitates meetings and communications between IT and an assigned business area, and informs team members on ongoing discussions with the business.
• Supervisor junior product owners or business analysts
• Supports stakeholders; identifies areas of improvement and works with individuals and teams to implement these improvements.
• Manages relationships with vendors to ensure that the services provided are high quality and cost effective.
• Supports the IT development process and project lifecycle end-to-end along with developing test plans, cases and participating in the testing and approval of new functionality implementations.
• Identifies business requirements and codifies into well-defined specifications, stories and supporting artifacts that articulate simple, elegant solutions to consumer problems.
• Identifies risks which could jeopardize the deliverables and results of Eversource initiatives or objectives.
• Provides business and technical consultation to management, users and staff.
• Lead sprint planning, reviews, and retrospectives with cross-functional teams.
• Manage stakeholder expectations and maintain alignment on product goals and delivery timelines.
• Define and track KPIs to evaluate product performance and drive continuous improvement.

Technical Knowledge/Skill/Education/Licenses/Certifications:

Technical Knowledge and Skills

• Possess initiative to think several steps ahead in the new cloud environment and anticipate needs of customers employees, and partners.
• Must be technically-oriented with the ability to write and interpret requirements, QA releases and interact effectively with technical resources.
• Ability to prioritize tasks and manage deadlines in a fast-paced environment, with acute attention to detail.
• Strong organization skills, meticulously thorough and tenacious.
• Good analytical skills and ability to translate data into actionable plans and tactics.
• Good communication (verbal and written), strong interpersonal, negotiation and management skills, and strong business acumen.
• Ability to use PC desktop applications (e.g, Microsoft Word, Excel, PowerPoint and email.
• Knowledge of Agile development methodologies.
• Knowledge of data concepts
• Knowledge of cloud concepts

Education: 

• Bachelors` degree in relevant field (business, computer science, etc.), or applicable work experience.

Experience:

• Eight (8) to Ten (10) years of work experience preferably working within an IT or data organization.
• Preference given to individuals that have a solid understanding of Eversource’s data IT applications, and business processes associated with those applications.    Licenses:  
• Agile and/or Six Sigma certifications preferred

Working Conditions:

• Must be available to work emergency restoration assignment as required.
• Must be available to travel between MA/CT/NH as necessary.

Leadership Behaviors/Competencies:

Set and Communicate Direction and Priorities

• Know the business plan and how your role connects to it
• Identify problems, issues; take responsibility for resolution
• Set high standards for self; deliver quality performance
• Raise ideas for improvement
• Communicate, communicate, communicate

Build Trusting Relationships

• Follow through on commitments made to manager, colleagues, and customers.
• Address difficult or controversial issues and encourage others to do the same.
• Have honest dialogue with others

Manage and Develop People

• Set performance goals that align with department and company goals
• Meet regularly with your supervisor/manager to discuss your performance
• Seek opportunities to develop skills and gain knowledge through on the job opportunities, i.e. working on projects, attending meetings, etc.

Foster Teamwork and Cross-functional Collaboration

• Work collaboratively within and across the organization to achieve “One Company” and other goals
• Recognize and address cross functional implications of your work

Create a Diverse, Inclusive Workforce

• Incorporate the diverse ideas and perspectives of team, colleagues, and customers in your work

Lead Change

• Proactively seek out opportunities to improve business performance and customer service.
• Respond positively to new demands or circumstances
• Exhibit a “can-do” attitude to support changes in priorities and work processes

Focus on the Customer

• Deliver superior service to our customers, both internal and external, in a reliable, attentive, courteous, quality, proactive and timely manner

#corpajd

Worker Type:

Regular

Number of Openings:

1

EEO Statement

Eversource Energy is an Equal Opportunity and Affirmative Action Employer.  All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.

VEVRRA Federal Contractor

Emergency Response:

Responding to emergency situations to meet customers’ needs is part of every employee’s role. If employed, you will be given an Emergency Restoration assignment.  This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.