IT Project Coordinator (Hybrid)

04/22/2024

Locations: East Berlin, Connecticut

IT Project Coordinator (Hybrid).

This is a hybrid role. The first three months are fulltime in the office.

Our Team
The IT Project Coordinator is responsible for the oversight and overall success of Information Technology and related Business projects.  IT Project Coordinators manage the budgetary, scheduling and delivery of assigned initiatives in compliance with the standards and procedures of the Project Management Office.  

They identify the appropriate resources, assemble the project team by brokering internal and external resources, and assign the responsibilities to fulfill the project requirements and objectives.  They develop the workflow plans to navigate the project from request through systems analysis, technical design, construction, procurement, testing, turnover to production and client migration.  

They plan, prepare and issue project schedules and budgets to assure controlled completion of each project step.  They develop and report project status, and analyze progress relative to project milestones. They maintain forecasts to assure that schedule compliance and desired results are achieved.  IT Project Coordinators utilize project management methodologies and practices such as task and quality management, project estimation, manpower and budget planning, modeling techniques and attendant tools and provide project management leadership for the successful delivery of projects.

This role will sit out of our Berlin, CT office.

Essential Functions: 

• Advocate and support the policies, processes and practices of the Program Management Office (PMO).
• PMO Excellence provides guidance, support, and standardization for reporting activities across portfolios.
• Develop automated workflows in powerautomate to streamline project artifact reviews and approvals.
• This role guides the development of outcome-driven and operationally focused metrics that connect technology provision and innovation to specific portfolios.
• Utilizes procedures for changing scope and customer acceptance throughout the project.
• Review schedules and acceptance criteria at each phase of the project.
• Monitor project budget and resource levels, and advise principals as to developing trends and prepare periodic variance projections.
• Schedule, ensure and confirm that personnel, equipment, material, services, etc. are provided as needed.
• Coordinate intra and inter departmental activities to assure adherence to schedule and project objectives.
• Coordinate resource reallocations to assure project completion.
• Utilizes alternatives and/or solutions to mitigate problems, issues, conflicts, etc.

Technical Knowledge/Skill/Education/Licenses/Certifications:

Technical Knowledge/Skill:

• IT Project Manager – Associate requires knowledge and experience in project management. Typically uses best practices and knowledge of business issues to improve products/services or processes.   
• IT Project Manager - Associate able to demonstrate proficiency with PowerAutomate and PowerBI.
• Experience with SQL and ServiceNow is preferred.

Project Management Skills:

• Demonstrates effective project management execution, leadership and use of the methodology for running the business and small to moderate transformational projects with minimal coaching.

Education:

• Bachelor’s degree, preferably in Computer Science or the equivalent IT experience (4 years)

Experience:                    

• In addition to bachelors, 3-5 years of IT Project Management experience          

Licenses & Certifications:

• IT Project Manager - Associate must primarily perform project management responsibilities versus technical and/or personnel / administrative-related responsibilities, and must have begun pursuing a Project Manager certification (as prescribed by the Program Management office).

Working Conditions:

• Must be available to work emergency storm assignment as required.
• Must be available to travel between MA/CT/NH as necessary.

Mental Aspects:

• Problem Solving & Complexity: IT Project Manager – Associate solves problems commensurate with small to moderate transformational projects primarily through use of methodology, tools and processes.

Leadership Behaviors/Competencies:

Set and Communicate Direction and Priorities

• Know the business plan and how your role connects to it
• Identify problems, issues; take responsibility for resolution
• Set high standards for self; deliver quality performance
• Raise ideas for improvement
• Communicate, communicate, communicate

Build Trusting Relationships

• Follow through on commitments made to manager, colleagues, and customers.
• Address difficult or controversial issues and encourage others to do the same.
• Have honest dialogue with others

Manage and Develop People

• Set performance goals that align with department and company goals
• Meet regularly with your supervisor/manager to discuss your performance
• Seek opportunities to develop skills and gain knowledge through on the job opportunities, i.e. working on projects, attending meetings, etc.

Foster Teamwork and Cross-functional Collaboration

• Work collaboratively within and across the organization to achieve “One Company” and other goals
• Recognize and address cross functional implications of your work

Create a Diverse, Inclusive Workforce

• Incorporate the diverse ideas and perspectives of team, colleagues, and customers in your work

Lead Change

• Proactively seek out opportunities to improve business performance and customer service.
• Respond positively to new demands or circumstances
• Exhibit a “can-do” attitude to support changes in priorities and work processes

Focus on the Customer

• Deliver superior service to our customers, both internal and external, in a reliable, attentive, courteous, quality, proactive and timely manner

Compensation and Benefits

Eversource offers a competitive total rewards program.  The annual salary range for this position starts at 62,300.00 to 77,410.00, plus incentive.  Salary is commensurate with your experience.  Check out the career site for an overview of our benefits.

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Worker Type:

Regular

Number of Openings:

1

EEO Statement

Eversource Energy is an Equal Opportunity and Affirmative Action Employer.  All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.

VEVRRA Federal Contractor

Emergency Response:

Responding to emergency situations to meet customers’ needs is part of every employee’s role. If employed, you will be given an Emergency Restoration assignment.  This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.