Supervisor, Electric Field Operations (Civil/Dig Safe)
10/02/2024Locations Dorchester, Massachusetts
Job Description
Supervisor, Electric Field Operations (Civil/Dig Safe)
10/02/2024Locations: Dorchester, Massachusetts
Provides leadership to ensure the safe, timely and efficient completion of work efforts relating to the construction, operation, maintenance, and emergency restoration of the electric distribution and transmission systems. Ensures effective coordination among and between individuals and departments in the district/division. Actively promotes and enforces a safety-first work environment and positive safety culture. Engages and motivates employees to deliver the best possible customer experience.*Candidates with dig safe and/or civil construction backgrounds strongly encouraged to apply.*
Essential Functions:
- Accountable for the safe execution of field activities. Sets safety expectations with employees. Resolves safety issues/concerns in an appropriate and timely manner. Communicates safety lessons learned and promotes continuous learning of safe work methods, practices, and procedures.
- Makes decisions and prioritizes work to ensure the safe and appropriate use of assigned resources.
- Sets clear expectations and provides ongoing feedback to employees regarding their performance. Effectively addresses performance issues. Conducts comprehensive performance reviews (per applicable bargaining unit contract).
- Responsible for the proper application of local union contracts and agreements. Works with managers and employees to resolve grievances and concerns in a timely and complete manner.
- Participates in pre-construction reviews and other activities to ensure the timely and efficient execution of field operations. Coordinates work with other utilities, other Eversource departments, and outside contractors as necessary.
- Ensures work complete within budgetary guidelines.
- Prepares, reviews, and approves time, expense, materials and other company records in an accurate and timely manner and in accordance with established guidelines.
- Demonstrates and role models a customer-first attitude. Seeks to quickly resolve customer issues by collaborating with employees and other departments.
- Fulfills storm duty assignments and participates in on-call rotation as required.
- Inside Supervisor:
- Responsible for continuously monitoring the work planning process from initiation to close out for department work performed.
- Serves as primary construction liaison with the Customer Care, Engineering, Warehousing/Transportation, and Stations Operations organizations in addition to external stakeholders such as municipalities and other utilities.
- Ensures that all job packages are construction ready and that the material availability is adequate to meet the construction schedule.
- Coordinates external agencies (ie – Telco) and internal support to ensure that critical path is maintained on all large projects.
- Supports the scheduler in producing an accurate schedule encompassing all work to be performed in the areas within the planning window.
- Works closely with the Outside Supervisors to address emergent issues and customer priority jobs.
- Prepares weekly/monthly status reports highlighting the key performance metrics for the district.
- Fulfills storm duty assignments and participates in on-call rotation as required.
Qualifications:
Technical Knowledge/Skills:
- Working knowledge of methods, work practices, and procedures regarding the safe construction, operation, and maintenance of electric T&D facilities and infrastructure at both secondary and primary operating voltages.
- Possesses strong analytical and problem-solving skills.
- Must maintain switching and tagging qualifications.
- Must have a strong knowledge of computers and related technology and have the ability to learn and utilize available information technologies. Ability to use PC desktop applications (e.g., Microsoft Word & Excel).
Education:
- A Bachelor’s Degree or equivalent related experience required.
Experience:
- Five (5) or more years of related experience is required.
- Previous experience in electric distribution is preferred.
- Previous experience in a supervisory role is also preferred.
Licenses & Certifications:
- Valid Motor Vehicle License required.
- D.O.T. Driver’s License preferred.
Compensation and Benefits:
- Eversource offers a competitive total rewards program. The annual salary range for this position is $119,480.00to $132,750.00, plus incentive. Salary is commensurate with your experience. Check out the career site for an overview of benefits.
Working Conditions:
- Must be available to work emergency restoration assignment as required.
- Must be available to travel between MA/CT/NH as necessary.
- Work is conducted outside, in varied conditions and terrain including adverse weather conditions, and in a normal office environment which requires sitting, walking, standing, stair climbing and completion of paperwork.
- Drives to various job site locations and customer premises to supervise work, and review or discuss construction job requirements.
- May work with computers for long periods of time during the day.
- Subject to shift work including weekends.
- Off-hour on-call responsibility is required on a rotational basis.
- At times requires working long hours in response to outage situations and shift coverage requirements.
Mental Aspects:
- Must be able to manage multiple activities simultaneously to meet deadlines and customer requirements.
- Requires being able to effectively relate to customers and the general-public under stressful circumstances and for prolonged periods.
- Must be able to clearly articulate job and safety related information to employees and to effectively address performance issues in a constructive manner.
- Requires being able to respond to problem situations in a timely manner at all hours of the day or night.
#elecajd
#LI-ES3
Worker Type:
RegularNumber of Openings:
1EEO Statement
Eversource Energy is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.
VEVRRA Federal Contractor
Emergency Response:
Responding to emergency situations to meet customers’ needs is part of every employee’s role. If employed, you will be given an Emergency Restoration assignment. This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.
Overview
If you are looking for a hands-on career or the opportunity to lead a team, then Operations may be for you. We are the main source of providing our customers with the essential product that makes their lives easier—power. Whether you're working with electricity or natural gas, you'll use your mechanical skills in a hands-on job and deliver results to our customers on a daily basis. You'll work collaboratively with a variety of people and departments and learn about different parts of the business while making a big impact for our customers and communities. You'll receive a variety of training to help you learn how to do your job safely. Training includes classroom instruction, e-learning, field simulations and on-the-job learning with a peer coach.
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Job Level - Entry, Mid,
Senior, Executive -
Travel between CT/MA/NH
may be required
About us
Success Profile
What makes a successful Electric Operations team member?
Check out the top traits we're looking for and see if you have the right mix.
- Collaborative
- Focused
- Team Player
- Adaptable
- Detail Oriented
- Positive
Culture
- We are dedicated to our employees and customers
- Safety is a core value at Eversource
- We live out our mission of delivering reliable energy
- We are committed to creating an inclusive workplace where all employees, customers and stakeholders are respected and valued
Career Path
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Entry Level DO NOT FORGET TO ADD ACCESSIBILITY TEXT
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Skilled Craft Worker DO NOT FORGET TO ADD ACCESSIBILITY TEXT
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Crew Leads DO NOT FORGET TO ADD ACCESSIBILITY TEXT
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Foreman DO NOT FORGET TO ADD ACCESSIBILITY TEXT
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Supervisor DO NOT FORGET TO ADD ACCESSIBILITY TEXT
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Manager DO NOT FORGET TO ADD ACCESSIBILITY TEXT
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Director DO NOT FORGET TO ADD ACCESSIBILITY TEXT
Job Description
Supervisor, Electric Field Operations (Civil/Dig Safe)
10/02/2024Locations: Dorchester, Massachusetts
Provides leadership to ensure the safe, timely and efficient completion of work efforts relating to the construction, operation, maintenance, and emergency restoration of the electric distribution and transmission systems. Ensures effective coordination among and between individuals and departments in the district/division. Actively promotes and enforces a safety-first work environment and positive safety culture. Engages and motivates employees to deliver the best possible customer experience.*Candidates with dig safe and/or civil construction backgrounds strongly encouraged to apply.*
Essential Functions:
- Accountable for the safe execution of field activities. Sets safety expectations with employees. Resolves safety issues/concerns in an appropriate and timely manner. Communicates safety lessons learned and promotes continuous learning of safe work methods, practices, and procedures.
- Makes decisions and prioritizes work to ensure the safe and appropriate use of assigned resources.
- Sets clear expectations and provides ongoing feedback to employees regarding their performance. Effectively addresses performance issues. Conducts comprehensive performance reviews (per applicable bargaining unit contract).
- Responsible for the proper application of local union contracts and agreements. Works with managers and employees to resolve grievances and concerns in a timely and complete manner.
- Participates in pre-construction reviews and other activities to ensure the timely and efficient execution of field operations. Coordinates work with other utilities, other Eversource departments, and outside contractors as necessary.
- Ensures work complete within budgetary guidelines.
- Prepares, reviews, and approves time, expense, materials and other company records in an accurate and timely manner and in accordance with established guidelines.
- Demonstrates and role models a customer-first attitude. Seeks to quickly resolve customer issues by collaborating with employees and other departments.
- Fulfills storm duty assignments and participates in on-call rotation as required.
- Inside Supervisor:
- Responsible for continuously monitoring the work planning process from initiation to close out for department work performed.
- Serves as primary construction liaison with the Customer Care, Engineering, Warehousing/Transportation, and Stations Operations organizations in addition to external stakeholders such as municipalities and other utilities.
- Ensures that all job packages are construction ready and that the material availability is adequate to meet the construction schedule.
- Coordinates external agencies (ie – Telco) and internal support to ensure that critical path is maintained on all large projects.
- Supports the scheduler in producing an accurate schedule encompassing all work to be performed in the areas within the planning window.
- Works closely with the Outside Supervisors to address emergent issues and customer priority jobs.
- Prepares weekly/monthly status reports highlighting the key performance metrics for the district.
- Fulfills storm duty assignments and participates in on-call rotation as required.
Qualifications:
Technical Knowledge/Skills:
- Working knowledge of methods, work practices, and procedures regarding the safe construction, operation, and maintenance of electric T&D facilities and infrastructure at both secondary and primary operating voltages.
- Possesses strong analytical and problem-solving skills.
- Must maintain switching and tagging qualifications.
- Must have a strong knowledge of computers and related technology and have the ability to learn and utilize available information technologies. Ability to use PC desktop applications (e.g., Microsoft Word & Excel).
Education:
- A Bachelor’s Degree or equivalent related experience required.
Experience:
- Five (5) or more years of related experience is required.
- Previous experience in electric distribution is preferred.
- Previous experience in a supervisory role is also preferred.
Licenses & Certifications:
- Valid Motor Vehicle License required.
- D.O.T. Driver’s License preferred.
Compensation and Benefits:
- Eversource offers a competitive total rewards program. The annual salary range for this position is $119,480.00to $132,750.00, plus incentive. Salary is commensurate with your experience. Check out the career site for an overview of benefits.
Working Conditions:
- Must be available to work emergency restoration assignment as required.
- Must be available to travel between MA/CT/NH as necessary.
- Work is conducted outside, in varied conditions and terrain including adverse weather conditions, and in a normal office environment which requires sitting, walking, standing, stair climbing and completion of paperwork.
- Drives to various job site locations and customer premises to supervise work, and review or discuss construction job requirements.
- May work with computers for long periods of time during the day.
- Subject to shift work including weekends.
- Off-hour on-call responsibility is required on a rotational basis.
- At times requires working long hours in response to outage situations and shift coverage requirements.
Mental Aspects:
- Must be able to manage multiple activities simultaneously to meet deadlines and customer requirements.
- Requires being able to effectively relate to customers and the general-public under stressful circumstances and for prolonged periods.
- Must be able to clearly articulate job and safety related information to employees and to effectively address performance issues in a constructive manner.
- Requires being able to respond to problem situations in a timely manner at all hours of the day or night.
#elecajd
#LI-ES3
Worker Type:
RegularNumber of Openings:
1EEO Statement
Eversource Energy is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.
VEVRRA Federal Contractor
Emergency Response:
Responding to emergency situations to meet customers’ needs is part of every employee’s role. If employed, you will be given an Emergency Restoration assignment. This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.
Benefits
Eversource employees are committed to providing reliable energy and superior customer service—and that's why we are committed to providing our employees with a highly competitive total rewards package. In addition to wages and salaries, the benefit programs Eversource offers its employees and family members are a significant part of the total rewards.
Healthcare, Wellness & Disability Protection for you and your Family
- Comprehensive Medical, Prescription, Dental, and Vision Plans, choose the coverage that is right for you and your family
- High deductible health plan option, with generous health savings account (HSA), employer contribution, ($500 individual; $1,000 employee +1 or more)
- Company-paid employee life and accident insurance and options to purchase additional coverage for you and your family
- An award-winning Wellness Program provides up to $200 annually for employees and spouses to adopt and maintain healthy lifestyles
- Health and Dependent care reimbursement accounts
- Sick Time, Short-Term & Long-Term Disability Plans
Work/Life Balance Benefit Programs
- Employee Assistance Program (EAP)
- Multi-faceted Behavioral Health Program
- Care@Work Program (child/elder care), membership/stipend for emergency services
- Adoption Assistance (eligible employees)
- Tuition Reimbursement, Student Loan Refinancing & Student Debt Counselling
- Voluntary benefits platform to access discounted home & auto, identity protection and pet insurance
- Charity donation gift matching
- Volunteer hours at local charities with rewards to our Wellness Program
- Generous time off
- Business Resource Groups for social connection and career development
Retirement Benefits for a Secure Future
- 401k: Up to 100% Employer Match on first 3% of employee's contributions
- K-Vantage: Additional Employer Contribution to the 401k based on age and years of service (2.5% to 6.5%)
- Med-Vantage HRA: Age 40+, receive annual $1,000 contribution to an HRA for post-employment qualified medical expenses