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Substation Automation Technician

11/27/2023 Locations Berlin-CT
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Eversource Energy is the largest Energy delivery company in New England. We support 4.4 million Gas and Electric customers across CT, MA, and NH. We’re proud to provide safe, reliable service to 4.3 million electricity, natural gas, and water customers. Be a part of our mission to deliver reliable energy and superior customer service.  ENERGY- BRINGS US TOGETHER!!

The Individual will be involved with the testing, installation, commissioning, maintenance, and repair of Substation Automation equipment.  Individual will work with Substation Automation work including Remote Terminal Unit (RTU) configuration, Human Machine Interface (HMI) testing and implementation, data concentrator configuration, frame relay setup and configuration, and other automation equipment associated with substations.  Individual will also support integrating new automation equipment onto the Substation Automation systems by assisting in identifying opportunities and technologies to solve ongoing problems.  The ability to logically troubleshoot technical problems is also required.  Individual must have strong computer skills and the ability to operate a variety of computer software programs related to RTU configuration, communications equipment and other related automation equipment; demonstrate teamwork, strong communication skills and be self-motivated. The individual also must ensure that all required work is performed safely, on schedule, cost effectively and in accordance with company standards.

Essential Functions: 

  • Individual will perform technical assignments in support of the testing, installation, and commissioning of automated electric distribution field devices for Eversource.
  • Individual will work with various programming languages, i.e. DNP, Modbus, SEL, etc. for field devices to test RTU and device operations including but not limited to: definition of status, control, and measurement points, polling rate, unsolicited event classification
  • Individual will install and test design settings for implementation in the field.
  • Individual will support lab testing to verify proper design operation prior to field implementation
  • Individual will support troubleshooting events related to Substation Automation equipment where field device communication is identified to have mis-operated or Substation Automation related alarms are generated.
  • Individual will understand and comply with requirements and standards set forth by industry organizations and protocols such as IEEE, DNP, modbus etc...
  • Individual will serve on-call and during emergency restoration efforts as required.
  • Technical Knowledge/Skill/Education/Licenses/Certifications:

Technical Knowledge/Skill:

  • Understanding of the design, specification, and installation of Substation Automation devices such as RTUs, various relays, reclosers, switches, padmount switchgear, etc…
  • Understanding of SCADA engineering concepts, in particular DNP 3.0 protocol 
  • Communications and presentation skills
  • Ability to organize and work within a team to design, install, and commission a project


  • Associates's Degree in Electrical or Electronic engineering or Electrical or Electronic technology, telecommunications engineering, or related discipline. 


  • Zero to three years of experience in engineering, programming, or testing of complex electronic systems.  Experience in Energy Delivery or T&D maintenance is preferred.  A valid motor vehicle operator's license is required.  Understanding of electric distribution systems is strongly preferred

Working Conditions:

  • Must be available to work emergency storm assignment as required.
  • Must be available to travel between CT/MA as necessary.
  • Must be available for On-Call Support
  • Company vehicle is provided.

Leadership Behaviors/Competencies:

Set and Communicate Direction and Priorities

  • Cascade and translate strategies into action plans.
  • Communicate goals and priorities (company, department, team); ensure line of sight
  • Drive accountability/monitor progress
  • Communicate, communicate, communicate

Build Trusting Relationships

  • Role model honesty and integrity in all communication and actions
  • Balance “getting results” with concern for individual needs
  • Have honest dialogue with employees; get to know them
  • Track commitments and follow-up

Manage and Develop People

  • Set performance goals that align with department and company goals
  • Meet regularly with your supervisor/manager to discuss your performance
  • Seek opportunities to develop skills and gain knowledge through on the job opportunities, i.e. working on projects, attending meetings, etc.

Foster Teamwork and Cross-functional Collaboration

  • Work collaboratively within and across the organization to achieve “One Company” and other goals
  • Recognize and address cross -functional implications of your work

Create a Diverse, Inclusive Workforce

  • Incorporate the diverse ideas and perspectives of team, colleagues, and customers in your work

Lead Change

  • Proactively seek out opportunities to improve business performance and customer service.
  • Respond positively to new demands or circumstances
  • Exhibit a “can-do” attitude to support changes in priorities and work processes

Focus on the Customer

  • Deliver superior service to our customers, both internal and external, in a reliable, attentive, courteous, quality, proactive and timely manner

This position is being posted internally and externally also. Applicants must successfully pass the TECH test. Qualified candidates must submit a resume with their application

Worker Type:


Number of Openings:


EEO Statement

Eversource Energy is an Equal Opportunity and Affirmative Action Employer.  All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.

VEVRRA Federal Contractor

Emergency Response:

Responding to emergency situations to meet customers’ needs is part of every employee’s role. If employed, you will be given an Emergency Restoration assignment.  This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location. 

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