IT Supervisor, Operational Technology Cybersecurity (Hybrid)

This is a hybrid role. The first three months are fulltime in the office.

Our Team
Oversee the team of OT (Operational Technology) Security Engineers in the execution of operational security tasks across our electric and gas systems. This role will help guide and steer newer members of the OT Security team to help ensure consistent delivery of security services in addition to maintaining NERC-CIP compliance. This position will act as a liaison and point of contact for stakeholders across IT and Operations. It is expected that this position will provide backup support to the Manager of OT Security as needed. Deep familiarity with NERC-CIP and OT systems architecture is a must.

Essential Functions: 

• Leads Security Engineers and Associate Security Engineers, reviewing work product, setting 24x7 coverage schedules, and ensuring timely delivery of operational security functions
• Provides leadership across our suite of OT Security tools, ensuring that they are configured appropriately, deployed completely, and kept up to date
• Ability to anticipate and respond to changing priorities, and operate effectively in a dynamic demand-based environment, requiring extreme flexibility and responsiveness
• Partners with SOC and IR teams in the event of a security incident to ensure timely mitigation and remediation efforts are completed
• Assists with review, update, and approval of OT Security procedure documents
• Produces high quality oral and written work, presenting complex technical matters clearly and concisely with audiences ranging from peers to Sr. Management
• Maintains current knowledge with respect to evolving regulatory landscapes across electric and gas industries
• Recommends effective process changes to enhance defense and response procedures
• Evaluates, tests, and selects security tools
• Executes all aspects of NERC CIP regulatory processes and procedures and interacts with the Regulatory Compliance team on behalf of OT Security
• Assists with NERC-CIP audits, assessments, and related remediation efforts

Technical Knowledge/Skill/Education/Licenses/Certifications:

Technical Knowledge/Skill:

• Strong working knowledge of information systems security standards and practices, particularly in an Operational Technology environment.
• Must be knowledgeable of NERC-CIP requirements.

Education:

• Bachelor’s degree in Information Systems, related technical field, or equivalent experience                    

Experience:      

• Minimum of five (5) to ten (10) years of related experience with a minimum of 4 - 6 years of experience in the field of information security
• Experience with one or more of the following: security monitoring, database security, policy and    procedure, Active Directory, cryptography/PKI, application security assessments, risk assessments, security awareness, or related information security subject area         

Licenses & Certifications:

• Security certification preferred

Working Conditions:

• Must be available to work emergency restoration assignment as required.
• Must be available to travel between MA/CT/NH as necessary.
• On-Call and need to work off hours

Mental Aspects:

• Ability to multi-task

Leadership Behaviors/Competencies:

Set and Communicate Direction and Priorities

• Communicate priorities and goals (company, department, team)
• Show how employee’s work fits in
• Provide business updates, news
• Communicate, communicate, communicate

Build Trusting Relationships

• Role model honesty/integrity in communication and action
• Balance “getting results” with concern for individual needs
• Have honest dialogue with employees; get to know them

Manage and Develop People

• Set realistic performance objectives and expectations
• Give ongoing, honest feedback; coach for success
• Recognize good performance
• Visit crews in the field
• Remove obstacles to day-to-day performance
• Provide tools, information, training

Foster Teamwork and Cross-functional Collaboration

• Encourage cooperation/remove obstacles between work groups/departments
• Encourage collaboration/peers helping peers

Create a Diverse, Inclusive Workforce

• Ask for employee input on work process/practice improvements and before implementing change that will affect them
• Encourage ideas

Lead Change

• Deliver effective, positive communications about change to your team
• Exhibit a “can-do” attitude to successfully implement changes in priorities and work processes
• Respond positively to new demands or circumstances

Focus on the Customer

• Ensure that everyone on the team understands our customer promise and provides superior customer service
• Be a role model for the team on delivering superior customer service

Compensation and Benefits

Eversource offers a competitive total rewards program.  The annual salary range for this position is $126,010.00 to $140,010, plus incentive.  Salary is commensurate with your experience.  Check out the career site for an overview of our benefits.

Worker Type:

Number of Openings:

EEO Statement

Eversource Energy is an Equal Opportunity and Affirmative Action Employer.  All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.

VEVRRA Federal Contractor

Emergency Response:

Responding to emergency situations to meet customers’ needs is part of every employee’s role. If employed, you will be given an Emergency Restoration assignment.  This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.