Eversource will not offer immigration-related sponsorship for this position.  Applicants who require immigration sponsorship—either now or in the future—should not apply.  This includes, but is not limited to, direct company sponsorship, listing Eversource as the employer of record on immigration documents, or any work authorization that requires company involvement or documentation (e.g., H-1B, OPT, STEM OPT, CPT, TN, J-1, O-1, etc.).

Position: Office Administrator, Electric Operations

Department: Electric Operations – Office Administration
Location: Yarmouth, MA
Starting Rate of Pay: $37.90 per hour
Hours: 6:30 AM – 3:00 PM
Schedule: Monday – Friday

**Union Represented Position**

Position Summary

Under general supervision, the Office Administrator provides critical administrative support to the Electric Operations team. This role is responsible for reviewing, processing, and maintaining work orders and related documentation to ensure smooth operational workflows. The incumbent exercises initiative and sound judgment, making decisions within the scope of assigned authority while supporting field and office personnel.

Key Responsibilities

• Process and maintain work orders and associated documentation for Electric Operations.
• Coordinate and communicate with internal departments, field crews, and external stakeholders.
• Maintain accurate records and filing systems to ensure compliance and operational efficiency.
• Utilize computer systems and applications to manage data and support operational needs.
• Provide courteous and professional customer service to internal and external contacts.

Minimum Qualifications

• Three (3) years of prior administrative experience.
• Proficiency in PC and Windows environments, including MS Word, Excel, Access, and PowerPoint.
• Strong organizational skills and knowledge of filing systems and office procedures.
• Ability to interact professionally with customers, colleagues, and the general public with tact and patience.
• Working knowledge of computer systems and applications used in Electric Operations.

Preferred Qualifications

• Experience in utility operations or similar administrative roles.
• Familiarity with work management systems and SAP or similar platforms.

Additional Information

This position requires attention to detail, strong communication skills, and the ability to work independently in a fast-paced environment.

This position requires participation in Emergency Response Plan (ERP) activities, including storm duty and other critical events. Candidates must be available to work extended or irregular hours during emergency situations to support business continuity

Competencies:

Build trusting relationships

Manage and develop people

Foster teamwork and cross-functional collaboration

Lead change

Communicate strategic vision

Create an engaged workforce

Focus on the customer

Take ownership & accountability

Build trusting relationships

Worker Type:

Number of Openings:

Emergency Response:

Responding to emergency situations to meet customers’ needs is part of every employee’s role. If employed, you will be given an Emergency Restoration assignment.  This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location. 

EEO Statement:

Eversource Energy is an Equal Opportunity and Affirmative Action Employer.  All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.

VEVRRA Federal Contractor