Lead Engineer, AMI Meter Applications
11/21/2024Locations Westwood, Massachusetts
Job Description
Lead Engineer, AMI Meter Applications
11/21/2024Locations: Westwood, Massachusetts
We are seeking someone to lead the evaluation, development, and implementation of Advanced Metering Infrastructure (AMI) grid edge meter applications and other advanced AMI functionality. The ideal candidate will possess a deep understanding of AMI systems, strong project management, and a proven history in software development and project management specifically related to metering technologies. This role involves overseeing the development lifecycle for AMI meter applications, ensuring that our solutions meet the highest standards of quality, performance, and reliability. Additionally, this role requires providing business case analysis and reporting to support strategic decision-making, road mapping, and resource allocation.
Essential Functions:
- Oversee the design, evaluation, development, and implementation of AMI meter applications.
- Ensure that meter application solutions are scalable, reliable, and secure.
- Oversee the software development lifecycle, including requirements gathering, testing, and deployment of AMI meter applications.
- Monitor metering industry developments and maintain working knowledge of AMI meter application capabilities, trends, and developments. Provide updates to program leadership, highlighting opportunities for enhancing Eversource’s AMI solution.
- Support road map for development projects, including defining scope, timelines, and resource allocation specifically for AMI meter applications.
- Support business case analysis to evaluate the financial and operational impacts of AMI meter application projects.
- Develop detailed reports outlining the cost-benefit analysis, return on investment, and strategic recommendations for AMI projects.
- Monitor and report on the performance of AMI meter applications, providing insights and actionable recommendations for continuous improvement.
- Lead, mentor, and manage a team of analysts and engineers focused on AMI meters and applications.
- Conduct performance evaluations and provide professional development opportunities for team members.
- Communicate with internal/external stakeholders; including Operations, Customer Service, Regulatory, and IT, to understand their needs related to AMI meter applications and translate them into technical requirements.
- Provide technical support and resolve issues related to AMI meter applications.
- Assumes the role of the Manager as required.
- Will have a designated Emergency Response (Storm) role.
Qualifications:
Education:
- Bachelor’s degree in electrical engineering or computer science.
- Advanced degree preferred.
Experience:
- Eight (8) plus years in the technical, operational, or engineering aspects of the electrical utility industry.
- Knowledge of AMI systems and utility metering infrastructure.
- Embedded systems programming; C, C++, Python, etc.
- Excellent project management skills
- Strong leadership and team management skills.
- Excellent communication and interpersonal skills.
- Supervisory experience preferred.
Compensation and Benefits:
- Eversource offers a competitive total rewards program. The annual salary range for this position is $137,000 - $152,000 plus incentive. Salary is commensurate with your experience. Check out the career site for an overview of benefits.
#custajd
Worker Type:
RegularNumber of Openings:
1EEO Statement
Eversource Energy is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.
VEVRRA Federal Contractor
Emergency Response:
Responding to emergency situations to meet customers’ needs is part of every employee’s role. If employed, you will be given an Emergency Restoration assignment. This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.
Overview
As a Customer Service Representative, you are the first point of contact for our customers when they have questions about their bill, how to turn on/off their account when moving, and how Eversource is prepared to support them during storms. If you have a passion for helping customers and solving problems, and possess strong interpersonal skills, then this is the place to begin an exciting career with Eversource. There are lots of other opportunities in our Customer Group, including Metering and Credit, working with our Business Customers as an Account Executive and working on our Digital Strategy and Voice of the Customer projects.
About us
We are Eversource
At Eversource, our mission is to safely deliver reliable energy and superior customer service to our electric, natural gas and water customers across New England. We do this ethically, respectfully and honestly to meet the expectations of our customers, regulators and ourselves.
Success Profile
What makes a successful Customer Group employee?
Check out the top traits we're looking for and see if you have the right mix.
- Collaborative
- Customer Focus
- Team Player
- Adaptable
- Detail Oriented
- Positive
Culture
Our goal is to remain the best energy company in the nation, and to be the first with carbon-neutral operations by 2030.
We will achieve this by valuing the diversity of employees who bring different perspectives to the table. We are committed to:
- Creating an inclusive workplace where all employees, customers and stakeholders are respected and valued.
- Leveraging the talent, unique perspectives, cultural and life experiences of every employee to ensure our continued success.
- Attracting, developing and retaining a diverse workforce that can work together to meet the changing needs of the customers we serve while delivering reliable energy and superior customer service.
Benefits
Eversource employees are committed to providing reliable energy and superior customer service—and that's why we are committed to providing our employees with a highly competitive total rewards package. In addition to wages and salaries, the benefit programs Eversource offers its employees and family members are a significant part of the total rewards.
Healthcare, Wellness & Disability Protection for you and your Family
- Comprehensive Medical, Prescription, Dental, and Vision Plans, choose the coverage that is right for you and your family
- High deductible health plan option, with generous health savings account (HSA), employer contribution, ($500 individual; $1,000 employee +1 or more)
- Company-paid employee life and accident insurance and options to purchase additional coverage for you and your family
- An award-winning Wellness Program provides up to $200 annually for employees and spouses to adopt and maintain healthy lifestyles
- Health and Dependent care reimbursement accounts
- Sick Time, Short-Term & Long-Term Disability Plans
Work/Life Balance Benefit Programs
- Employee Assistance Program (EAP)
- Multi-faceted Behavioral Health Program
- Care@Work Program (child/elder care), membership/stipend for emergency services
- Adoption Assistance (eligible employees)
- Tuition Reimbursement, Student Loan Refinancing & Student Debt Counselling
- Voluntary benefits platform to access discounted home & auto, identity protection and pet insurance
- Charity donation gift matching
- Volunteer hours at local charities with rewards to our Wellness Program
- Generous time off
- Business Resource Groups for social connection and career development
Retirement Benefits for a Secure Future
- 401k: Up to 100% Employer Match on first 3% of employee's contributions
- K-Vantage: Additional Employer Contribution to the 401k based on age and years of service (2.5% to 6.5%)
- Med-Vantage HRA: Age 40+, receive annual $1,000 contribution to an HRA for post-employment qualified medical expenses
Career Path
-
Associates
-
Reps
-
Supervisors
-
Managers
Employee Quotes
Chad, Customer
Experience Analyst
Meet Chad
“The views of our customers play an enormous role in decisions made at Eversource,” says Chad, Customer Experience Analyst on the Voice of the Customer team. &ldquoI take a great deal of pride in my job to make sure customer sentiments are front and center for our leadership on a constant basis, through our survey research and our Eversource Online Community.”
Lezanne, Customer
Experience Analyst
Meet Lezanne
“Customers are often surprised to learn their appliances use varying amounts of energy during different seasons. Being able to help customers with tips for reducing their energy use is one of the most rewarding parts of my job. ”community we serve.”
Candaliza, Contact
Center Representative
Meet Candaliza
“Many of our customers are spending more time at home, and we understand they are increasingly reliant on their power to be able to function and work remotely”, says Candaliza, Contact Center Representative in Manchester. “For the past year, I have been able to assist customers during snowstorms, damaging outages and with everyday questions about their bills from my home office. The true benefit is that I can be available to field these calls within a moment's notice, at all hours of the night during emergencies if needed, knowing that my only commute is to the other room.”
Job Description
Lead Engineer, AMI Meter Applications
11/21/2024Locations: Westwood, Massachusetts
We are seeking someone to lead the evaluation, development, and implementation of Advanced Metering Infrastructure (AMI) grid edge meter applications and other advanced AMI functionality. The ideal candidate will possess a deep understanding of AMI systems, strong project management, and a proven history in software development and project management specifically related to metering technologies. This role involves overseeing the development lifecycle for AMI meter applications, ensuring that our solutions meet the highest standards of quality, performance, and reliability. Additionally, this role requires providing business case analysis and reporting to support strategic decision-making, road mapping, and resource allocation.
Essential Functions:
- Oversee the design, evaluation, development, and implementation of AMI meter applications.
- Ensure that meter application solutions are scalable, reliable, and secure.
- Oversee the software development lifecycle, including requirements gathering, testing, and deployment of AMI meter applications.
- Monitor metering industry developments and maintain working knowledge of AMI meter application capabilities, trends, and developments. Provide updates to program leadership, highlighting opportunities for enhancing Eversource’s AMI solution.
- Support road map for development projects, including defining scope, timelines, and resource allocation specifically for AMI meter applications.
- Support business case analysis to evaluate the financial and operational impacts of AMI meter application projects.
- Develop detailed reports outlining the cost-benefit analysis, return on investment, and strategic recommendations for AMI projects.
- Monitor and report on the performance of AMI meter applications, providing insights and actionable recommendations for continuous improvement.
- Lead, mentor, and manage a team of analysts and engineers focused on AMI meters and applications.
- Conduct performance evaluations and provide professional development opportunities for team members.
- Communicate with internal/external stakeholders; including Operations, Customer Service, Regulatory, and IT, to understand their needs related to AMI meter applications and translate them into technical requirements.
- Provide technical support and resolve issues related to AMI meter applications.
- Assumes the role of the Manager as required.
- Will have a designated Emergency Response (Storm) role.
Qualifications:
Education:
- Bachelor’s degree in electrical engineering or computer science.
- Advanced degree preferred.
Experience:
- Eight (8) plus years in the technical, operational, or engineering aspects of the electrical utility industry.
- Knowledge of AMI systems and utility metering infrastructure.
- Embedded systems programming; C, C++, Python, etc.
- Excellent project management skills
- Strong leadership and team management skills.
- Excellent communication and interpersonal skills.
- Supervisory experience preferred.
Compensation and Benefits:
- Eversource offers a competitive total rewards program. The annual salary range for this position is $137,000 - $152,000 plus incentive. Salary is commensurate with your experience. Check out the career site for an overview of benefits.
#custajd
Worker Type:
RegularNumber of Openings:
1EEO Statement
Eversource Energy is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.
VEVRRA Federal Contractor
Emergency Response:
Responding to emergency situations to meet customers’ needs is part of every employee’s role. If employed, you will be given an Emergency Restoration assignment. This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.
Penni McLean Conner is executive vice president at Eversource.
Bob Giannino is CEO at United Way of Massachusetts Bay and Merrimack Valley.
Five ways we can work together to help communities in need
- Promote economic justice and stability
- Reimagine the safety net
- Respond to the growing eviction crisis
- Create deeply affordable housing and expand supportive services
- Increase access to early education.
We're committed to:
- Fully integrating environmental, social and governance (ESG) initiatives into all of our business practices
- Achieving carbon neutrality in our operations by 2030
- Delivering reliable energy while integrating clean, renewable resources that support New England's emission-reduction goals
- Investing in the innovation of energy infrastructure and new technologies
- Promoting racial and social justice
