IT Lead Systems Engineer, Metering and AMI Applications (Hybrid)
05/09/2025Locations Westwood, Massachusetts; East Berlin, Connecticut
Job Description
IT Lead Systems Engineer, Metering and AMI Applications (Hybrid)
05/09/2025Locations: Westwood, Massachusetts; East Berlin, Connecticut
Our Team
The IT Lead Systems Engineer for Metering and AMI Applications is responsible for overseeing technical, functional, process, and systems integration work. This role includes supervising the design, development, maintenance, and enhancement of business applications, as well as managing application maintenance support and small projects.
Key Responsibilities:
- Lead and manage projects, perform business analysis, and gather requirements.
- Guide and mentor team members and collaborate with third-party vendors.
- Stabilize newly implemented applications and oversee upgrades using waterfall and agile methods.
- Ensure effective communication with business users regarding incidents and resolutions.
- Maintain operational excellence and support for applications.
- Take initiative to solve cross-functional IT challenges collaboratively.
Essential Functions:
- Coordinate deployment and support activities for the team.
- Manage application operations, maintenance, and release management.
- Oversee outsourced managed services and vendor contracts.
- Monitor application performance and ensure alignment with department standards.
- Develop performance metrics for service delivery and SLA adherence.
- Integrate activities with business units and other IT departments.
- Ensure successful delivery and transition of key capital projects.
- Assist in managing maintenance, outside service, and project costs.
- Develop road maps for application resiliency and business value.
- Evaluate technical solutions to eliminate technical debt.
- Prepare statements of work, estimate costs, and negotiate contracts.
Required Skills and Qualifications:
- Strong technical acumen and mastery of development concepts.
- Excellent analytical and problem-solving skills.
- Ability to lead a team and manage outsourced IT services.
- Strong customer service orientation and teamwork skills.
- Strategic thinking and ability to anticipate business needs.
- Exceptional creativity and resourcefulness.
- Ability to prioritize tasks and manage deadlines.
- Excellent communication skills, both verbal and written.
- Extensive organizational and project management expertise.
Education: Bachelors degree from an accredited four-year college or university with a focus in computer science, computer information systems or equivalent work experience.
Experience: A minimum of 10 years related experience is required of which (5) five years includes supervisory/leadership responsibilities. A minimum of (5) five years related experience managing outsourced IT managed services providers. A minimum of (5) years of experience supporting COTS and other application software solutions. Experience working with or supporting customer service, and energy efficiency applications such as SAP S4 HANA, Oracle, and Web based platforms in Azure cloud enabled with EAI Integration to backend databases.
#corpajd
#LI-NH1
Compensation and Benefits:
Eversource offers a competitive total rewards program.Check out our careers site for an overview of our benefits programs. Salary is commensurate with your experience. This position is eligible for a potential incentive.The annual salary range for this position is:
$129,690.00-$144,100.00Worker Type:
RegularNumber of Openings:
1Emergency Response:
Responding to emergency situations to meet customers’ needs is part of every employee’s role. If employed, you will be given an Emergency Restoration assignment. This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.
EEO Statement:
Eversource Energy is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.
VEVRRA Federal Contractor
Overview
Eversource is always looking for employees who share the values that help make us one of the leading energy companies in the country. Our Corporate areas work collaboratively and strategically with all areas of the business to set policy and drive strategic direction. We create value for our business areas by delivering consistent, quality, cost-effective services, and leading change to build a more engaged workplace and a performance culture. You'll have a variety of opportunities to further your career. We have a great working environment, excellent compensation and benefit programs, and opportunities for growth and development.
Learn more about careers in IT, Finance/Accounting, Legal, Human Resources and Corporate Relations.
About us
We are Eversource
Electric Operations is committed to providing safe and reliable electric service to Eversource customers. The organization is comprised of the following 5 major groups., Electric Field Operations, Emergency Preparedness, Planning and Scheduling, and Substation Operations and Field Engineering and Communications.
Meet Snimar
Snimar Chhabra, Director of Enterprise Data and Advanced analytics, shares why she loves helping Eversource make decisions based on data.
Success Profile
What makes a successful Corporate member?
Check out the top traits we're looking for and see if you have the right mix.
- Collaborative
- Customer Focus
- Team Player
- Adaptable
- Detail Oriented
- Positive
Culture
Our goal is to remain the best energy company in the nation, and to be the first with carbon-neutral operations by 2030.
We will achieve this by embracing perspectives our employees bring to the table. We are committed to:
- Fostering a workplace where all employees, customers, and stakeholders are respected and valued.
- Leveraging the unique talents, perspectives, and life experiences of every employee to drive our ongoing success.
- Attracting, developing, and retaining a workforce capable of meeting the evolving needs of our customers while delivering reliable energy and exceptional service.
Over the past year, Eversource and employees contributed:
103 events with more than 23,000 hours and 4,900 employees—that's what Eversource volunteers accomplished in 2021 to help our communities across CT, NH, and MA. Whether it was collecting food for the holidays, passing out food in a local kitchen, or pulling trash out of the Connecticut River, we were there. Take a look at some highlights in this video.
Employee Testimonials
Manius,
Staff Accountant
Meet Manius
“I joined Eversource in the hopes to grow and become more than what’s expected. To challenge myself in an environment, work family oriented, and most importantly an accounting method that took me out of my comfort zone. To grow, better yet define who I will be, and this has streamed my ambition to explore and introduce my skillsets to become an asset to the company. I am me, I am different in all aspects, I will continue to learn and grow. Most importantly I will push for change, more modern development to catchup to the forever changing era. I am Manius, l Staff Accountant in Plant Accounting and a Co-Lead to the Multicultural BRG, my head held high with respect to everyone.”
Kara, Manager of Financial
Planning & Budgets
Meet Kara
“I joined Eversource 11 years ago as an intern in the Accounting division and then full time after graduating from Roger Williams University with a degree in Accounting. It was an easy decision to work here because I felt the culture was a perfect fit for me. Eversource puts its customers and employees first and I find there is a great work life balance here.
In my current role as Manager of Financial Planning & Budgets, I support multiple organizations to help them achieve their business objectives, strategic initiatives, and remain on track with their budget goals. While doing so, I learn a lot about different organizations and get to work with a diverse group of individuals. There is so much to learn about Eversource and the Utility industry and I continue to be challenged and learn something new every day.”
Job Description
IT Lead Systems Engineer, Metering and AMI Applications (Hybrid)
05/09/2025Locations: Westwood, Massachusetts; East Berlin, Connecticut
Our Team
The IT Lead Systems Engineer for Metering and AMI Applications is responsible for overseeing technical, functional, process, and systems integration work. This role includes supervising the design, development, maintenance, and enhancement of business applications, as well as managing application maintenance support and small projects.
Key Responsibilities:
- Lead and manage projects, perform business analysis, and gather requirements.
- Guide and mentor team members and collaborate with third-party vendors.
- Stabilize newly implemented applications and oversee upgrades using waterfall and agile methods.
- Ensure effective communication with business users regarding incidents and resolutions.
- Maintain operational excellence and support for applications.
- Take initiative to solve cross-functional IT challenges collaboratively.
Essential Functions:
- Coordinate deployment and support activities for the team.
- Manage application operations, maintenance, and release management.
- Oversee outsourced managed services and vendor contracts.
- Monitor application performance and ensure alignment with department standards.
- Develop performance metrics for service delivery and SLA adherence.
- Integrate activities with business units and other IT departments.
- Ensure successful delivery and transition of key capital projects.
- Assist in managing maintenance, outside service, and project costs.
- Develop road maps for application resiliency and business value.
- Evaluate technical solutions to eliminate technical debt.
- Prepare statements of work, estimate costs, and negotiate contracts.
Required Skills and Qualifications:
- Strong technical acumen and mastery of development concepts.
- Excellent analytical and problem-solving skills.
- Ability to lead a team and manage outsourced IT services.
- Strong customer service orientation and teamwork skills.
- Strategic thinking and ability to anticipate business needs.
- Exceptional creativity and resourcefulness.
- Ability to prioritize tasks and manage deadlines.
- Excellent communication skills, both verbal and written.
- Extensive organizational and project management expertise.
Education: Bachelors degree from an accredited four-year college or university with a focus in computer science, computer information systems or equivalent work experience.
Experience: A minimum of 10 years related experience is required of which (5) five years includes supervisory/leadership responsibilities. A minimum of (5) five years related experience managing outsourced IT managed services providers. A minimum of (5) years of experience supporting COTS and other application software solutions. Experience working with or supporting customer service, and energy efficiency applications such as SAP S4 HANA, Oracle, and Web based platforms in Azure cloud enabled with EAI Integration to backend databases.
#corpajd
#LI-NH1
Compensation and Benefits:
Eversource offers a competitive total rewards program.Check out our careers site for an overview of our benefits programs. Salary is commensurate with your experience. This position is eligible for a potential incentive.The annual salary range for this position is:
$129,690.00-$144,100.00Worker Type:
RegularNumber of Openings:
1Emergency Response:
Responding to emergency situations to meet customers’ needs is part of every employee’s role. If employed, you will be given an Emergency Restoration assignment. This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.
EEO Statement:
Eversource Energy is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.
VEVRRA Federal Contractor
Benefits
Eversource employees are committed to providing reliable energy and superior customer service—and that's why we are committed to providing our employees with a highly competitive total rewards package. In addition to wages and salaries, the benefit programs Eversource offers its employees and family members are a significant part of the total rewards.
