Communications Specialist, Graphic Design Services

09/29/2025

Locations: Westwood, Massachusetts; East Berlin, Connecticut

1. Role and Scope of Position:
Works independently, providing graphic design services for high-profile materials of varying use. Responsibilities include helping to intake jobs, client and vendor contact; primary contact for local area design needs; develop and design layouts of all kinds; accurately prepare of final art for various reproductive processes; coordinate design projects from initial concept to final production; identify and execute improvements and best practices.


Eversource supports work-life balance by offering hybrid schedules for certain roles. Eligibility is based on job responsibilities, operational needs, nature of work and team dynamics. Current guidelines require employees to work at least three days in the office, including Tuesdays and Wednesdays, with the third day set by the employee and supervisor based on department needs. These guidelines apply to roles approved for remote work and are subject to change, based on managerial discretion and work performance. All applicants must be able to work up to five days in the office if needed (for example: emergencies, training, or other business needs) or should the policy change.

Authorization to work in the United States is a precondition to employment in this position. Eversource will not sponsor candidates for work visas for this position.

Essential Functions: 

• Serves as the primary point of contact for design requests.
• Provides design services and consultation for enterprise-wide initiatives.
• Works creatively and provides project advice while remaining within Company design standards
• Consults with clients and vendors to discuss project requirements; serves as client representative for graphic design matters.  Defines and determines graphic needs of clients through consultation and client provided drafts.
• Designs presentations, brochures, folders, bill inserts, icons/illustrative renderings, ads, web graphics, signage, and any other creative work as needed
• Ensures adherence of all materials to Company’s design and logo standards.
• Creates finished artwork for various pre-press, printing and other reproductive processes.
• Remains up to date with the latest graphic design trends and uses state-of-the-art methods and tools, Expert knowledge of the Adobe Creative Suite
• Develops, maintains, and revises logos, symbols, and other standard design specifications.
• Reviews/verifies graphic presentations for completeness and accuracy.
• Aids Graphic Designers and Communications Assistants in developing designs, illustrations, and artwork.

Technical Knowledge/Skill/Education/Licenses/Certifications:

Technical Knowledge/Skill:

• Demonstrated mastery in creative design/artwork.
• Owns projects from start to finish; Accountability
• Comprehensive knowledge and understanding of creative design techniques; typography design; paper, ink and color specification; file translation techniques for all printed or electronic display materials.

• Strong knowledge and training in computerized graphic arts and other state-of-the-art graphic tools.  Must have the ability to learn new computer skills when new equipment becomes available.

• Thorough knowledge of all printing procedures and preparing a project to be printed.
• Exhibits teamwork skills when working on a project requiring additional help.
• Experience with all Adobe Suite products
• Excellent verbal communication skills for intake, process/tracking, consulting with clients, vendors and demonstrating graphic design concepts.
• Written communications: ability to compose reports, goals and results memos, etc., to inform Graphics team management of job status and progress.
• Must have a solid customer service orientation, effective interpersonal communication skills and sensitivity to others.  Ability to work with all levels of personnel, as required

Education:

• Bachelor’s degree in graphic arts/design.                       

Experience:  

• 3+ years related experience in an in-house team or external agency.   
• Must present strong on-line/digital portfolio. 

Working Conditions:

• Must be available to work emergency storm assignment as required.
• Must be available to travel between MA/CT/NH as necessary.

Mental Aspects:

• Must be able to work in a very busy environment and handle multiple projects on parallel paths while still providing excellent designs. Prioritization skills are key.

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Competencies:

Build trusting relationships

Manage and develop people

Foster teamwork and cross-functional collaboration

Lead change

Communicate strategic vision

Create an engaged workforce

Focus on the customer

Take ownership & accountability

Compensation and Benefits:

Eversource offers a competitive total rewards program.Check out our careers site for an overview of our benefits programs. Salary is commensurate with your experience. This position is eligible for a potential incentive.The annual salary range for this position is:

$92,280.00-$102,530.00

Worker Type:

Regular

Number of Openings:

1

Emergency Response:

Responding to emergency situations to meet customers’ needs is part of every employee’s role. If employed, you will be given an Emergency Restoration assignment.  This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location. 

EEO Statement:

Eversource Energy is an Equal Opportunity and Affirmative Action Employer.  All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.

VEVRRA Federal Contractor