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RECRUITMENT FRAUD NOTICE

Business Project Manager, AMI (Hybrid Schedule)

12/24/2025

Locations Westwood, Massachusetts; East Berlin, Connecticut; Windsor, Connecticut; Manchester, New Hampshire

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Job Description

Business Project Manager, AMI (Hybrid Schedule)

12/24/2025

Locations: Westwood, Massachusetts; East Berlin, Connecticut; Windsor, Connecticut; Manchester, New Hampshire

Eversource will not offer immigration-related sponsorship for this position.  Applicants who require immigration sponsorship—either now or in the future—should not apply.  This includes, but is not limited to, direct company sponsorship, listing Eversource as the employer of record on immigration documents, or any work authorization that requires company involvement or documentation (e.g., H-1B, OPT, STEM OPT, CPT, TN, J-1, O-1, etc.).

Eversource supports work-life balance by offering hybrid schedules for certain roles. Eligibility is based on job responsibilities, operational needs, nature of work and team dynamics. Current guidelines require employees to work at least three days in the office, including Tuesdays and Wednesdays, with the third day set by the employee and supervisor based on department needs. These guidelines apply to roles approved for remote work and are subject to change, based on managerial discretion and work performance. All applicants must be able to work up to five days in the office if needed (for example: emergencies, training, or other business needs) or should the policy change


The Business Project Manager, AMI delivers strategic project support to the Eversource and its operating companies with respect to projects of varying size and scope to support strategic business opportunities and initiatives related to the AMI(Advanced Metering Infrastructure) Program.

Essential Functions: 

  • Leading the Project Management process of Initiating, Planning, Executing, Monitoring & Controlling and closing projects

  • Leading Business Project Teams and partnering with IT Project Managers on capital projects

  • Ability to act as in a coordination role to manage the work and asks of the team

  • Delivering business value and key outcomes

  • Communicate regularly and directly with Executives and/or Leadership as appropriate

  • Prepare and deliver presentations summarizing project accomplishments, risks and mitigation action, budget and timeline status and next steps/planned work and deliverable dates

  • Represent the Customer Group business organization on project teams in varying capacities managing any and at times all of the Project Management process functions: Project Integration, Scope, Schedule, Cost, Quality, Resources, Stakeholders, Communications, Risks, Procurement

Qualifications:

Technical Knowledge/Skill:

  • Ability to consistently demonstrate the Project Management Leadership Triangle:

    • Leadership = knowledge/skills/behaviors needed to guide, motivate and direct a team

    • Strategic & business intelligence = knowledge/expertise in industry & organization to enhance performance and better business outcomes

    • Technical project management = knowledge/skills/behaviors in project, program and portfolio domains

  • Deliver on clarity and alignment of strategy, mission, goals and objectives, and priorities

  • Ability to establish clear progress measures, set decision-making priorities and plan for inevitable changes

  • Strong ability to manage multiple cross-functional endeavors among multiple organizations, entities and regulatory bodies

  • Ability to multi-task and shift among multiple priorities simultaneously

  • Ability to communicate complex project information to audiences through both written and spoken communications.

  • Demonstrate Initiative and personal ownership

  • Exceptional communication and listening skills

  • Highly developed relationship building and emotional intelligence abilities

  • Strategic and tactical project management skills

  • Strong detail orientation as well as the ability to be thorough and precise

  • Ability to work and communicate effectively with various levels of the organization

  • Strong customer focus orientation

  • Strong understanding of Agile concepts, teams and methodologies

Education:

  • A Bachelor’s degree in business, engineering, related degree or the equivalent combination of education and related experience, is required.

  • Master’s degree is desirable.

Experience:  

  • Five (5) plus years of progressively responsible project management experience that includes project-related Initiating, Planning, Executing, Monitoring & Controlling and Closing experience on strategic business initiatives.

  • Experience within a regulated environment highly preferred.

Licenses & Certifications:

  • PMP Preferred

Typical Duties (Day in the Life)

  • Read and respond to large volumes of email on various topics; set daily and weekly priorities and workplans for self and project team members; participate in meetings both in-person and virtually with colleagues, leadership, on-shore and off-shore contractors and consultants; schedule meetings; develop meeting agendas; facilitate discussions and decision making and capture and track meeting action items; create documentation, spreadsheets, flowcharts, illustrations and presentations to support communications in discussions, meetings and written communications; create Microsoft Teams, SharePoint sites and organize, store and maintain all documentation, accommodate frequent “need today” requests from Leadership and Executives, research and analyze data and information and simplify for specific audiences; assist teammates as needed; demonstrate self-direction and be able be a high performing and contributing resource without significant oversight, demonstrate professionalism in all encounters both planned and on the fly; perform Storm Duty assignment as a priority above all else when called to action.

#LI-JB1

#custajd

Competencies:

Build trusting relationships

Manage and develop people

Foster teamwork and cross-functional collaboration

Lead change

Communicate strategic vision

Create an engaged workforce

Focus on the customer

Take ownership & accountability

Compensation and Benefits:

Eversource offers a competitive total rewards program.Check out our careers site for an overview of our benefits programs. Salary is commensurate with your experience. This position is eligible for a potential incentive.The annual salary range for this position is:

$118,180.00-$131,310.00

Worker Type:

Regular

Number of Openings:

1

Emergency Response:

Responding to emergency situations to meet customers’ needs is part of every employee’s role. If employed, you will be given an Emergency Restoration assignment.  This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location. 

EEO Statement:

Eversource Energy is an Equal Opportunity and Affirmative Action Employer.  All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.

VEVRRA Federal Contractor

Apply

Overview

As a Customer Service Representative, you are the first point of contact for our customers when they have questions about their bill, how to turn on/off their account when moving, and how Eversource is prepared to support them during storms. If you have a passion for helping customers and solving problems, and possess strong interpersonal skills, then this is the place to begin an exciting career with Eversource. There are lots of other opportunities in our Customer Group, including Metering and Credit, working with our Business Customers as an Account Executive and working on our Digital Strategy and Voice of the Customer projects.

About us

We are Eversource

Men at work

Success Profile

What makes a successful Customer Group employee?

Check out the top traits we're looking for and see if you have the right mix.

  • Collaborative
  • Customer Focus
  • Team Player
  • Adaptable
  • Detail Oriented
  • Positive

Culture

Our goal is to remain the best energy company in the nation, and to be the first with carbon-neutral operations by 2030.

We will achieve this by embracing perspectives our employees bring to the table. We are committed to:

  • Fostering a workplace where all employees, customers, and stakeholders are respected and valued.
  • Leveraging the unique talents, perspectives, and life experiences of every employee to drive our ongoing success.
  • Attracting, developing, and retaining a workforce capable of meeting the evolving needs of our customers while delivering reliable energy and exceptional service.

Benefits

Eversource employees are committed to providing reliable energy and superior customer service—and that's why we are committed to providing our employees with a highly competitive total rewards package. In addition to wages and salaries, the benefit programs Eversource offers its employees and family members are a significant part of the total rewards.

Benefits

Career Path

Icon Icon
  • Associates
  • Reps
  • Supervisors
  • Managers

Employee Testimonials

Chad, Customer
Experience Analyst

Meet Chad

“The views of our customers play an enormous role in decisions made at Eversource,” says Chad, Customer Experience Analyst on the Voice of the Customer team. “I take a great deal of pride in my job to make sure customer sentiments are front and center for our leadership on a constant basis, through our survey research and our Eversource Online Community.”

Lezanne, Contact Center
Billing Representative

Meet Lezanne

“Customers are often surprised to learn their appliances use varying amounts of energy during different seasons. Being able to help customers with tips for reducing their energy use is one of the most rewarding parts of my job.”

Candaliza, Contact
Center Representative

Meet Candaliza

“Many of our customers are spending more time at home, and we understand they are increasingly reliant on their power to be able to function and work remotely”, says Candaliza, Contact Center Representative in Manchester. “For the past year, I have been able to assist customers during snowstorms, damaging outages and with everyday questions about their bills from my home office. The true benefit is that I can be available to field these calls within a moment's notice, at all hours of the night during emergencies if needed, knowing that my only commute is to the other room.”

Job Description

Business Project Manager, AMI (Hybrid Schedule)

12/24/2025

Locations: Westwood, Massachusetts; East Berlin, Connecticut; Windsor, Connecticut; Manchester, New Hampshire

Eversource will not offer immigration-related sponsorship for this position.  Applicants who require immigration sponsorship—either now or in the future—should not apply.  This includes, but is not limited to, direct company sponsorship, listing Eversource as the employer of record on immigration documents, or any work authorization that requires company involvement or documentation (e.g., H-1B, OPT, STEM OPT, CPT, TN, J-1, O-1, etc.).

Eversource supports work-life balance by offering hybrid schedules for certain roles. Eligibility is based on job responsibilities, operational needs, nature of work and team dynamics. Current guidelines require employees to work at least three days in the office, including Tuesdays and Wednesdays, with the third day set by the employee and supervisor based on department needs. These guidelines apply to roles approved for remote work and are subject to change, based on managerial discretion and work performance. All applicants must be able to work up to five days in the office if needed (for example: emergencies, training, or other business needs) or should the policy change


The Business Project Manager, AMI delivers strategic project support to the Eversource and its operating companies with respect to projects of varying size and scope to support strategic business opportunities and initiatives related to the AMI(Advanced Metering Infrastructure) Program.

Essential Functions: 

  • Leading the Project Management process of Initiating, Planning, Executing, Monitoring & Controlling and closing projects

  • Leading Business Project Teams and partnering with IT Project Managers on capital projects

  • Ability to act as in a coordination role to manage the work and asks of the team

  • Delivering business value and key outcomes

  • Communicate regularly and directly with Executives and/or Leadership as appropriate

  • Prepare and deliver presentations summarizing project accomplishments, risks and mitigation action, budget and timeline status and next steps/planned work and deliverable dates

  • Represent the Customer Group business organization on project teams in varying capacities managing any and at times all of the Project Management process functions: Project Integration, Scope, Schedule, Cost, Quality, Resources, Stakeholders, Communications, Risks, Procurement

Qualifications:

Technical Knowledge/Skill:

  • Ability to consistently demonstrate the Project Management Leadership Triangle:

    • Leadership = knowledge/skills/behaviors needed to guide, motivate and direct a team

    • Strategic & business intelligence = knowledge/expertise in industry & organization to enhance performance and better business outcomes

    • Technical project management = knowledge/skills/behaviors in project, program and portfolio domains

  • Deliver on clarity and alignment of strategy, mission, goals and objectives, and priorities

  • Ability to establish clear progress measures, set decision-making priorities and plan for inevitable changes

  • Strong ability to manage multiple cross-functional endeavors among multiple organizations, entities and regulatory bodies

  • Ability to multi-task and shift among multiple priorities simultaneously

  • Ability to communicate complex project information to audiences through both written and spoken communications.

  • Demonstrate Initiative and personal ownership

  • Exceptional communication and listening skills

  • Highly developed relationship building and emotional intelligence abilities

  • Strategic and tactical project management skills

  • Strong detail orientation as well as the ability to be thorough and precise

  • Ability to work and communicate effectively with various levels of the organization

  • Strong customer focus orientation

  • Strong understanding of Agile concepts, teams and methodologies

Education:

  • A Bachelor’s degree in business, engineering, related degree or the equivalent combination of education and related experience, is required.

  • Master’s degree is desirable.

Experience:  

  • Five (5) plus years of progressively responsible project management experience that includes project-related Initiating, Planning, Executing, Monitoring & Controlling and Closing experience on strategic business initiatives.

  • Experience within a regulated environment highly preferred.

Licenses & Certifications:

  • PMP Preferred

Typical Duties (Day in the Life)

  • Read and respond to large volumes of email on various topics; set daily and weekly priorities and workplans for self and project team members; participate in meetings both in-person and virtually with colleagues, leadership, on-shore and off-shore contractors and consultants; schedule meetings; develop meeting agendas; facilitate discussions and decision making and capture and track meeting action items; create documentation, spreadsheets, flowcharts, illustrations and presentations to support communications in discussions, meetings and written communications; create Microsoft Teams, SharePoint sites and organize, store and maintain all documentation, accommodate frequent “need today” requests from Leadership and Executives, research and analyze data and information and simplify for specific audiences; assist teammates as needed; demonstrate self-direction and be able be a high performing and contributing resource without significant oversight, demonstrate professionalism in all encounters both planned and on the fly; perform Storm Duty assignment as a priority above all else when called to action.

#LI-JB1

#custajd

Competencies:

Build trusting relationships

Manage and develop people

Foster teamwork and cross-functional collaboration

Lead change

Communicate strategic vision

Create an engaged workforce

Focus on the customer

Take ownership & accountability

Compensation and Benefits:

Eversource offers a competitive total rewards program.Check out our careers site for an overview of our benefits programs. Salary is commensurate with your experience. This position is eligible for a potential incentive.The annual salary range for this position is:

$118,180.00-$131,310.00

Worker Type:

Regular

Number of Openings:

1

Emergency Response:

Responding to emergency situations to meet customers’ needs is part of every employee’s role. If employed, you will be given an Emergency Restoration assignment.  This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location. 

EEO Statement:

Eversource Energy is an Equal Opportunity and Affirmative Action Employer.  All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.

VEVRRA Federal Contractor

Apply

Penni McLean Conner is executive vice president at Eversource.

Bob Giannino is CEO at United Way of Massachusetts Bay and Merrimack Valley.

Five ways we can work together to help communities in need

  • Promote economic justice and stability
  • Reimagine the safety net
  • Respond to the growing eviction crisis
  • Create deeply affordable housing and expand supportive services
  • Increase access to early education.

We're committed to:

  • Fully integrating environmental, social and governance (ESG) initiatives into all of our business practices
  • Achieving carbon neutrality in our operations by 2030
  • Delivering reliable energy while integrating clean, renewable resources that support New England's emission-reduction goals
  • Investing in the innovation of energy infrastructure and new technologies

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