Field Service Meter Reader
09/25/2025Locations Waltham, Massachusetts
Job Description
Field Service Meter Reader
09/25/2025Locations: Waltham, Massachusetts
POSITION: FIELD SERVICE METER READER
DEPARTMENT: FIELD SERVICES, METER READING DEPARTMENT
LOCATION: WALTHAM
RATES OF PAY: $32.14
CURRENTLY POSTED HOURS: 6:30AM– 2:30PM
SCHEDULE: M-F
**Union Represented Position**
REMARKS:
THE FIELD SERVICE METER READER ASSISTS IN THE GENERATION OF COMPANY REVENUE BY ACCURATELY OBTAINING METER READINGS AND BY ACCURATELY REPORTING BILLING, METERING AND SERVICE IRREGULARITIES. HE/SHE MAINTAINS THE INTEGRITY OF THE COMPANY’S BILLING.
MINIMUM QUALIFICATIONS
1. Valid Driver’s License to operate motor vehicles.
2. High School Diploma or equivalent.
3. Must have a history of safe driving habits
4. Must be able to work in all weather conditions, and at times, for extended periods of time.
5. Must be neat, accurate, tactful, courteous, and be able to exercise self-control in dealing with customers.
6. Knowledge of electricity, electric meters, meter appurtenances are strongly preferred.
7. Prior Meter Reading experience strongly preferred.
8. Experience driving set routes strongly preferred.
**PLEASE NOTE:
- These positions are being posted specifically for work in the Customer Operations Organization, to fill a temporary need as we transition to AMI (Advanced Metering Infrastructure). Employees entering into these positions must remain in the Customer Operations Organization for the duration of the project. (Unless mutually agreed to by the Company and the Local)
- At the conclusion of the project any AMI Project positions within the Customer Operations Group will be eliminated.
- At the conclusion of the project, successful candidates may be offered continued employment with the Company based on job openings at that time.
- At the conclusion of the project, any open positions, if qualified by fitness and ability, will be offered based on seniority and in accordance with the Collective Bargaining Agreement.
- Any reduction in forces will be done in accordance with the Collective Bargaining Agreement
Please submit a resume with your application.
#custajd
Competencies:
Build trusting relationships
Manage and develop people
Foster teamwork and cross-functional collaboration
Lead change
Communicate strategic vision
Create an engaged workforce
Focus on the customer
Take ownership & accountability
Build trusting relationships
Worker Type:
RegularNumber of Openings
1EEO Statement
Eversource Energy is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.
VEVRRA Federal Contractor
Emergency Response:
Responding to emergency situations to meet customers’ needs is part of every employee’s role. If employed, you will be given an Emergency Restoration assignment. This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.
Overview
As a Customer Service Representative, you are the first point of contact for our customers when they have questions about their bill, how to turn on/off their account when moving, and how Eversource is prepared to support them during storms. If you have a passion for helping customers and solving problems, and possess strong interpersonal skills, then this is the place to begin an exciting career with Eversource. There are lots of other opportunities in our Customer Group, including Metering and Credit, working with our Business Customers as an Account Executive and working on our Digital Strategy and Voice of the Customer projects.
About us
We are Eversource
Success Profile
What makes a successful Customer Group employee?
Check out the top traits we're looking for and see if you have the right mix.
- Collaborative
- Customer Focus
- Team Player
- Adaptable
- Detail Oriented
- Positive
Culture
Our goal is to remain the best energy company in the nation, and to be the first with carbon-neutral operations by 2030.
We will achieve this by embracing perspectives our employees bring to the table. We are committed to:
- Fostering a workplace where all employees, customers, and stakeholders are respected and valued.
- Leveraging the unique talents, perspectives, and life experiences of every employee to drive our ongoing success.
- Attracting, developing, and retaining a workforce capable of meeting the evolving needs of our customers while delivering reliable energy and exceptional service.
Benefits
Eversource employees are committed to providing reliable energy and superior customer service—and that's why we are committed to providing our employees with a highly competitive total rewards package. In addition to wages and salaries, the benefit programs Eversource offers its employees and family members are a significant part of the total rewards.
Career Path
-
Associates
-
Reps
-
Supervisors
-
Managers
Employee Testimonials
Chad, Customer
Experience Analyst
Meet Chad
“The views of our customers play an enormous role in decisions made at Eversource,” says Chad, Customer Experience Analyst on the Voice of the Customer team. “I take a great deal of pride in my job to make sure customer sentiments are front and center for our leadership on a constant basis, through our survey research and our Eversource Online Community.”
Lezanne, Contact Center
Billing Representative
Meet Lezanne
“Customers are often surprised to learn their appliances use varying amounts of energy during different seasons. Being able to help customers with tips for reducing their energy use is one of the most rewarding parts of my job.”
Candaliza, Contact
Center Representative
Meet Candaliza
“Many of our customers are spending more time at home, and we understand they are increasingly reliant on their power to be able to function and work remotely”, says Candaliza, Contact Center Representative in Manchester. “For the past year, I have been able to assist customers during snowstorms, damaging outages and with everyday questions about their bills from my home office. The true benefit is that I can be available to field these calls within a moment's notice, at all hours of the night during emergencies if needed, knowing that my only commute is to the other room.”
Job Description
Field Service Meter Reader
09/25/2025Locations: Waltham, Massachusetts
POSITION: FIELD SERVICE METER READER
DEPARTMENT: FIELD SERVICES, METER READING DEPARTMENT
LOCATION: WALTHAM
RATES OF PAY: $32.14
CURRENTLY POSTED HOURS: 6:30AM– 2:30PM
SCHEDULE: M-F
**Union Represented Position**
REMARKS:
THE FIELD SERVICE METER READER ASSISTS IN THE GENERATION OF COMPANY REVENUE BY ACCURATELY OBTAINING METER READINGS AND BY ACCURATELY REPORTING BILLING, METERING AND SERVICE IRREGULARITIES. HE/SHE MAINTAINS THE INTEGRITY OF THE COMPANY’S BILLING.
MINIMUM QUALIFICATIONS
1. Valid Driver’s License to operate motor vehicles.
2. High School Diploma or equivalent.
3. Must have a history of safe driving habits
4. Must be able to work in all weather conditions, and at times, for extended periods of time.
5. Must be neat, accurate, tactful, courteous, and be able to exercise self-control in dealing with customers.
6. Knowledge of electricity, electric meters, meter appurtenances are strongly preferred.
7. Prior Meter Reading experience strongly preferred.
8. Experience driving set routes strongly preferred.
**PLEASE NOTE:
- These positions are being posted specifically for work in the Customer Operations Organization, to fill a temporary need as we transition to AMI (Advanced Metering Infrastructure). Employees entering into these positions must remain in the Customer Operations Organization for the duration of the project. (Unless mutually agreed to by the Company and the Local)
- At the conclusion of the project any AMI Project positions within the Customer Operations Group will be eliminated.
- At the conclusion of the project, successful candidates may be offered continued employment with the Company based on job openings at that time.
- At the conclusion of the project, any open positions, if qualified by fitness and ability, will be offered based on seniority and in accordance with the Collective Bargaining Agreement.
- Any reduction in forces will be done in accordance with the Collective Bargaining Agreement
Please submit a resume with your application.
#custajd
Competencies:
Build trusting relationships
Manage and develop people
Foster teamwork and cross-functional collaboration
Lead change
Communicate strategic vision
Create an engaged workforce
Focus on the customer
Take ownership & accountability
Build trusting relationships
Worker Type:
RegularNumber of Openings
1EEO Statement
Eversource Energy is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.
VEVRRA Federal Contractor
Emergency Response:
Responding to emergency situations to meet customers’ needs is part of every employee’s role. If employed, you will be given an Emergency Restoration assignment. This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.
Penni McLean Conner is executive vice president at Eversource.
Bob Giannino is CEO at United Way of Massachusetts Bay and Merrimack Valley.
Five ways we can work together to help communities in need
- Promote economic justice and stability
- Reimagine the safety net
- Respond to the growing eviction crisis
- Create deeply affordable housing and expand supportive services
- Increase access to early education.
We're committed to:
- Fully integrating environmental, social and governance (ESG) initiatives into all of our business practices
- Achieving carbon neutrality in our operations by 2030
- Delivering reliable energy while integrating clean, renewable resources that support New England's emission-reduction goals
- Investing in the innovation of energy infrastructure and new technologies
