Electric Service Designer Helper
08/12/2025Locations Springfield, Massachusetts
Job Description
Electric Service Designer Helper
08/12/2025Locations: Springfield, Massachusetts
PRIMARY DUTIES
The individual will, on a daily basis, perform a variety of technical and clerical work associated with the design, construction, operation and maintenance of the area's overhead and underground electric distribution system. The individual must possess good public relations skills and demonstrate a high regard for both internal and external customers. This position requires the technician to ascertain the customer's needs and be responsive to customers by using their work queue, the internal web and meeting with customers and contractors as appropriate. The work also includes designing services, meeting customer in-service dates, designing underground developments, investigating electric equipment operating problems, etc. The position requires working in the office and field in both ideal and inclement weather conditions. Applicants must successfully pass the TECH test and work emergency and planned overtime when the need exists.
EDUCATION, EXPERIENCE, SKILLS, AND ABILITIES
An Associate’s Degree in electrical engineering, engineering technology and four or more years of directly related electric distribution experience are required for Step 7. An Associate’s Degree in electrical engineering, engineering technology and two or more years of directly related electric distribution experience, or a high school diploma plus one year of formal electrical training and three or more years of directly related electric distribution experience are required for Step 4. An Associate’s Degree in electrical engineering, engineering technology or a high school diploma plus one year of formal electrical training and two or more years of related electric distribution experience are required for Step 1.
The prospective applicant must be computer literate with regards to computer hardware and computer software and have the ability to learn and use, in a reasonable length of time, all of the various computer programs that are required to perform this job. Note: basic computer training will not be given. Electrical field experience is helpful but not a prerequisite. To ensure the individual’s development to a fully qualified field technician Step 11, the trainee must meet certain standards of performance before progressing to the next step. To assess these qualifications and their performance, successful completion of tasks outlined in the Time-Merit Progression Field Technician Manual as well as formalized technical training will be required.
The salary range for this position starts at $33.15/hourly and progresses in accordance with the union contract. Check out the career site for an overview of benefits.
Bargaining unit employees under the WMECO contract will be given first consideration. In addition, this position is being posted internally and externally.
Candidates must successfully pass the TECH Test.Qualified candidates must submit a resume with their online application.
#engajd
Competencies:
Build trusting relationships
Manage and develop people
Foster teamwork and cross-functional collaboration
Lead change
Communicate strategic vision
Create an engaged workforce
Focus on the customer
Take ownership & accountability
Build trusting relationships
Worker Type:
RegularNumber of Openings
1EEO Statement
Eversource Energy is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.
VEVRRA Federal Contractor
Emergency Response:
Responding to emergency situations to meet customers’ needs is part of every employee’s role. If employed, you will be given an Emergency Restoration assignment. This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.
Overview
As an Engineer at Eversource, you'll collaborate with industry leaders and play a key role in driving the transition from a fossil fuel-powered grid to a cleaner, more sustainable energy future. You'll work on cutting-edge projects involving large-scale solar photovoltaics, offshore wind, and electric energy storage. Eversource offers unique opportunities to engage with multiple engineering disciplines focused on the design, development, and maintenance of power distribution systems, substations, and transmission lines—helping shape the next generation of the electric grid.
- Job type:Full time only
- Level:Entry, Mid, Senior, Executive
- Travel:Travel between CT/MA/NH may be required
About us
We are Eversource
Eversource Engineers
Hear from some of our Engineers about the work they do and why they like to work at Eversource!
Success Profile
What makes a successful Engineer?
Check out the top traits we're looking for and see if you have the right mix.
- Analytical
- Problem Solver
- Team Player
- Digitally Savvy
- Collaborative
- Self-starter
Culture
- We are dedicated to our employees and customers;
- We live out our mission of delivering reliable energy and superior customer service in our daily work, in community service and leadership
- We are innovators in the field of clean energy
- We are committed to creating an inclusive workplace where all employees, customers and stakeholders are respected and valued.
- We are on the cutting edge of engineering technology
Benefits
Eversource employees are committed to providing reliable energy and superior customer service—and that's why we are committed to providing our employees with a highly competitive total rewards package. In addition to wages and salaries, the benefit programs Eversource offers its employees and family members are a significant part of the total rewards.
Career Path
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Associate Engineer DO NOT FORGET TO ADD ACCESSIBILITY TEXT
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Engineer DO NOT FORGET TO ADD ACCESSIBILITY TEXT
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Senior Engineer DO NOT FORGET TO ADD ACCESSIBILITY TEXT
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Lead/Principal Engineer DO NOT FORGET TO ADD ACCESSIBILITY TEXT
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Manager DO NOT FORGET TO ADD ACCESSIBILITY TEXT
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Director DO NOT FORGET TO ADD ACCESSIBILITY TEXT
Employee Testimonials
Ling,
Senior Engineer
Meet Ling
After studying Power Systems at Northeastern University, Ling knew she was ready for a career in energy industry. From transmission line projects to battery storage, Ling leads a team of innovative engineers who are looking ahead and constantly thinking about our future energy needs. “When I drive through Boston and see all the lights, I’m reminded of the importance of the work we all do,” shared Ling. “Our work can be challenging, but being a part of a great team makes it that much more rewarding.”
Rosa,
Senior Transmission Engineer
Meet Rosa
“As a senior engineer on our Transmission Interconnections and Services team, Rosa Sojan leads and facilitates transmission interconnection projects in close collaboration with her colleagues and our partners at ISO New England.”
Job Description
Electric Service Designer Helper
08/12/2025Locations: Springfield, Massachusetts
PRIMARY DUTIES
The individual will, on a daily basis, perform a variety of technical and clerical work associated with the design, construction, operation and maintenance of the area's overhead and underground electric distribution system. The individual must possess good public relations skills and demonstrate a high regard for both internal and external customers. This position requires the technician to ascertain the customer's needs and be responsive to customers by using their work queue, the internal web and meeting with customers and contractors as appropriate. The work also includes designing services, meeting customer in-service dates, designing underground developments, investigating electric equipment operating problems, etc. The position requires working in the office and field in both ideal and inclement weather conditions. Applicants must successfully pass the TECH test and work emergency and planned overtime when the need exists.
EDUCATION, EXPERIENCE, SKILLS, AND ABILITIES
An Associate’s Degree in electrical engineering, engineering technology and four or more years of directly related electric distribution experience are required for Step 7. An Associate’s Degree in electrical engineering, engineering technology and two or more years of directly related electric distribution experience, or a high school diploma plus one year of formal electrical training and three or more years of directly related electric distribution experience are required for Step 4. An Associate’s Degree in electrical engineering, engineering technology or a high school diploma plus one year of formal electrical training and two or more years of related electric distribution experience are required for Step 1.
The prospective applicant must be computer literate with regards to computer hardware and computer software and have the ability to learn and use, in a reasonable length of time, all of the various computer programs that are required to perform this job. Note: basic computer training will not be given. Electrical field experience is helpful but not a prerequisite. To ensure the individual’s development to a fully qualified field technician Step 11, the trainee must meet certain standards of performance before progressing to the next step. To assess these qualifications and their performance, successful completion of tasks outlined in the Time-Merit Progression Field Technician Manual as well as formalized technical training will be required.
The salary range for this position starts at $33.15/hourly and progresses in accordance with the union contract. Check out the career site for an overview of benefits.
Bargaining unit employees under the WMECO contract will be given first consideration. In addition, this position is being posted internally and externally.
Candidates must successfully pass the TECH Test.Qualified candidates must submit a resume with their online application.
#engajd
Competencies:
Build trusting relationships
Manage and develop people
Foster teamwork and cross-functional collaboration
Lead change
Communicate strategic vision
Create an engaged workforce
Focus on the customer
Take ownership & accountability
Build trusting relationships
Worker Type:
RegularNumber of Openings
1EEO Statement
Eversource Energy is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.
VEVRRA Federal Contractor
Emergency Response:
Responding to emergency situations to meet customers’ needs is part of every employee’s role. If employed, you will be given an Emergency Restoration assignment. This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.
