Tester Electric Meter Laboratory
05/16/2025Locations New Britain, Connecticut
Job Description
Tester Electric Meter Laboratory
05/16/2025Locations: New Britain, Connecticut
Eversource Energy is the largest Energy delivery company in New England. We support 4.4 million Gas and Electric customers across CT, MA, and NH. We’re proud to provide safe, reliable service to 4.4 million electricity and natural gas customers. Join our mission to deliver reliable energy and superior customer service. ENERGY- BRINGS US TOGETHER!!POSITION SUMMARY
The individual is part of a team which is responsible for the management and testing of all out-of-service electric meters and metering instruments for the served areas of Connecticut and Western Massachusetts. An EML Tester receives, ships, inspects, cleans, tests, programs, assembles, and services all associated meter devices and equipment in a lab environment. All records, including test results, shipping manifests, and documented issues are maintained in accordance with established and regulated protocols. Testing and verification are handled both visually and electrically in accordance with standards and procedures.
Individual tests electric meters at the Electric Meter Lab. Performs acceptance tests on new meters, accuracy tests on used meters - including tests requested by PURA and by the customer; time-load tests; and programming and resetting of meters. Processes and cleans used meters. Ability to operate a forklift. Performs storage and inventory tasks.
Training to reach full qualification is guided by a Time Merit Progression which is performed under varying levels of supervision. The ability to work independently, meticulously, and at a high level of productivity is required to meet both anticipated and unanticipated daily business needs.
PRIMARY DUTIES
1.Tests various meter types for accuracy and functionality.
2.Tests meter equipment and safety devices used by both the lab and field personnel.
3.Receives, creates, records, assembles, and fulfills orders for both primary and secondary meters and equipment.
4.Physically and visually inspects meters received.
5.Records and documents all test results and equipment conditions electronically as required.
6.Maintains, adjusts, and cleans test sets.
7.Performs checks and assures proper operation of all safety equipment.
8.Performs basic repairs or modifications to test equipment and its software.
9.Cleans and maintains lab facilities, floors, and equipment.
10.Issues electronic and manual shipping documents to various district locations and vendors.
11.Creates and catalogs documentation of meters and equipment, both physical and electronic for recordkeeping.
12.Enters meters and equipment information into databases.
13.Provides training and direction as a qualified tester for employees working under a Time Merit Progression.
14.Performs other related duties as assigned.
ACCOUNTABILITY
Responsible for proper adherence to company policies, operating instructions, and procedures. All work must be done in an honest and ethical manner, following company established best practices. Any requirements of a regulatory nature shall be understood, and compliance shall be always followed.
Position Requirements
1. High School diploma or equivalent.
2. Individual must pass the CAST test.
3. Will be required to fully complete a Time Merit Progression.
4. Valid Motor Vehicle Operator’s license with a proven safe driving record.
5. Honest and Ethical behavior, mechanical aptitude, manual and finger dexterity, ability to pay attention to detail, the ability to follow instructions, adhere to testing and regulatory standards, lift 50 lbs. and learn various computer systems.
6. After hire, must successfully pass forklift operator certification and be able to operate a forklift.
7. Working knowledge of personal computers.
8. Ability to communicate effectively and to follow and interpret instructions as required.
9. Willingness to work a reasonable amount of overtime when offered the opportunity to do so, travel and overnight accommodations may be required periodically.
10. Will have storm restoration and emergency assignments.
The rate for this position, starting at Step 1 is $30.78 and progresses in accordance with the union contract. Check out the career site for an overview of our benefits.
#custajd
Worker Type:
RegularNumber of Openings
1EEO Statement
Eversource Energy is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.
VEVRRA Federal Contractor
Emergency Response:
Responding to emergency situations to meet customers’ needs is part of every employee’s role. If employed, you will be given an Emergency Restoration assignment. This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.
Overview
As a Customer Service Representative, you are the first point of contact for our customers when they have questions about their bill, how to turn on/off their account when moving, and how Eversource is prepared to support them during storms. If you have a passion for helping customers and solving problems, and possess strong interpersonal skills, then this is the place to begin an exciting career with Eversource. There are lots of other opportunities in our Customer Group, including Metering and Credit, working with our Business Customers as an Account Executive and working on our Digital Strategy and Voice of the Customer projects.
About us
We are Eversource
Electric Operations is committed to providing safe and reliable electric service to Eversource customers. The organization is comprised of the following 5 major groups., Electric Field Operations, Emergency Preparedness, Planning and Scheduling, and Substation Operations and Field Engineering and Communications.
Success Profile
What makes a successful Customer Group employee?
Check out the top traits we're looking for and see if you have the right mix.
- Collaborative
- Customer Focus
- Team Player
- Adaptable
- Detail Oriented
- Positive
Culture
Our goal is to remain the best energy company in the nation, and to be the first with carbon-neutral operations by 2030.
We will achieve this by embracing perspectives our employees bring to the table. We are committed to:
- Fostering a workplace where all employees, customers, and stakeholders are respected and valued.
- Leveraging the unique talents, perspectives, and life experiences of every employee to drive our ongoing success.
- Attracting, developing, and retaining a workforce capable of meeting the evolving needs of our customers while delivering reliable energy and exceptional service.
Benefits
Eversource employees are committed to providing reliable energy and superior customer service—and that's why we are committed to providing our employees with a highly competitive total rewards package. In addition to wages and salaries, the benefit programs Eversource offers its employees and family members are a significant part of the total rewards.
Career Path
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Associates
-
Reps
-
Supervisors
-
Managers
Employee Testimonials
Chad, Customer
Experience Analyst
Meet Chad
“The views of our customers play an enormous role in decisions made at Eversource,” says Chad, Customer Experience Analyst on the Voice of the Customer team. “I take a great deal of pride in my job to make sure customer sentiments are front and center for our leadership on a constant basis, through our survey research and our Eversource Online Community.”
Lezanne, Contact Center
Billing Representative
Meet Lezanne
“Customers are often surprised to learn their appliances use varying amounts of energy during different seasons. Being able to help customers with tips for reducing their energy use is one of the most rewarding parts of my job.”
Candaliza, Contact
Center Representative
Meet Candaliza
“Many of our customers are spending more time at home, and we understand they are increasingly reliant on their power to be able to function and work remotely”, says Candaliza, Contact Center Representative in Manchester. “For the past year, I have been able to assist customers during snowstorms, damaging outages and with everyday questions about their bills from my home office. The true benefit is that I can be available to field these calls within a moment's notice, at all hours of the night during emergencies if needed, knowing that my only commute is to the other room.”
Job Description
Tester Electric Meter Laboratory
05/16/2025Locations: New Britain, Connecticut
Eversource Energy is the largest Energy delivery company in New England. We support 4.4 million Gas and Electric customers across CT, MA, and NH. We’re proud to provide safe, reliable service to 4.4 million electricity and natural gas customers. Join our mission to deliver reliable energy and superior customer service. ENERGY- BRINGS US TOGETHER!!POSITION SUMMARY
The individual is part of a team which is responsible for the management and testing of all out-of-service electric meters and metering instruments for the served areas of Connecticut and Western Massachusetts. An EML Tester receives, ships, inspects, cleans, tests, programs, assembles, and services all associated meter devices and equipment in a lab environment. All records, including test results, shipping manifests, and documented issues are maintained in accordance with established and regulated protocols. Testing and verification are handled both visually and electrically in accordance with standards and procedures.
Individual tests electric meters at the Electric Meter Lab. Performs acceptance tests on new meters, accuracy tests on used meters - including tests requested by PURA and by the customer; time-load tests; and programming and resetting of meters. Processes and cleans used meters. Ability to operate a forklift. Performs storage and inventory tasks.
Training to reach full qualification is guided by a Time Merit Progression which is performed under varying levels of supervision. The ability to work independently, meticulously, and at a high level of productivity is required to meet both anticipated and unanticipated daily business needs.
PRIMARY DUTIES
1.Tests various meter types for accuracy and functionality.
2.Tests meter equipment and safety devices used by both the lab and field personnel.
3.Receives, creates, records, assembles, and fulfills orders for both primary and secondary meters and equipment.
4.Physically and visually inspects meters received.
5.Records and documents all test results and equipment conditions electronically as required.
6.Maintains, adjusts, and cleans test sets.
7.Performs checks and assures proper operation of all safety equipment.
8.Performs basic repairs or modifications to test equipment and its software.
9.Cleans and maintains lab facilities, floors, and equipment.
10.Issues electronic and manual shipping documents to various district locations and vendors.
11.Creates and catalogs documentation of meters and equipment, both physical and electronic for recordkeeping.
12.Enters meters and equipment information into databases.
13.Provides training and direction as a qualified tester for employees working under a Time Merit Progression.
14.Performs other related duties as assigned.
ACCOUNTABILITY
Responsible for proper adherence to company policies, operating instructions, and procedures. All work must be done in an honest and ethical manner, following company established best practices. Any requirements of a regulatory nature shall be understood, and compliance shall be always followed.
Position Requirements
1. High School diploma or equivalent.
2. Individual must pass the CAST test.
3. Will be required to fully complete a Time Merit Progression.
4. Valid Motor Vehicle Operator’s license with a proven safe driving record.
5. Honest and Ethical behavior, mechanical aptitude, manual and finger dexterity, ability to pay attention to detail, the ability to follow instructions, adhere to testing and regulatory standards, lift 50 lbs. and learn various computer systems.
6. After hire, must successfully pass forklift operator certification and be able to operate a forklift.
7. Working knowledge of personal computers.
8. Ability to communicate effectively and to follow and interpret instructions as required.
9. Willingness to work a reasonable amount of overtime when offered the opportunity to do so, travel and overnight accommodations may be required periodically.
10. Will have storm restoration and emergency assignments.
The rate for this position, starting at Step 1 is $30.78 and progresses in accordance with the union contract. Check out the career site for an overview of our benefits.
#custajd
Worker Type:
RegularNumber of Openings
1EEO Statement
Eversource Energy is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.
VEVRRA Federal Contractor
Emergency Response:
Responding to emergency situations to meet customers’ needs is part of every employee’s role. If employed, you will be given an Emergency Restoration assignment. This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.
Penni McLean Conner is executive vice president at Eversource.
Bob Giannino is CEO at United Way of Massachusetts Bay and Merrimack Valley.
Five ways we can work together to help communities in need
- Promote economic justice and stability
- Reimagine the safety net
- Respond to the growing eviction crisis
- Create deeply affordable housing and expand supportive services
- Increase access to early education.
We're committed to:
- Fully integrating environmental, social and governance (ESG) initiatives into all of our business practices
- Achieving carbon neutrality in our operations by 2030
- Delivering reliable energy while integrating clean, renewable resources that support New England's emission-reduction goals
- Investing in the innovation of energy infrastructure and new technologies
