Senior Instructional Designer (Hybrid Schedule)

10/31/2025

Locations: Manchester, New Hampshire; Windsor, Connecticut; Westwood, Massachusetts

Eversource will not offer immigration-related sponsorship for this position.  Applicants who require immigration sponsorship—either now or in the future—should not apply.  This includes, but is not limited to, direct company sponsorship, listing Eversource as the employer of record on immigration documents, or any work authorization that requires company involvement or documentation (e.g., H-1B, OPT, STEM OPT, CPT, TN, J-1, O-1, etc.).

Eversource supports work-life balance by offering hybrid schedules for certain roles. Eligibility is based on job responsibilities, operational needs, nature of work and team dynamics. Current guidelines require employees to work at least three days in the office, including Tuesdays and Wednesdays, with the third day set by the employee and supervisor based on department needs. These guidelines apply to roles approved for remote work and are subject to change, based on managerial discretion and work performance. All applicants must be able to work up to five days in the office if needed (for example: emergencies, training, or other business needs) or should the policy change

In this position you will maintain ownership of all phases of course design and development including but not limited to needs analysis, development of instructional materials and deployment. You may work individually or as part of a team to create and maintain training programs for a wide variety of target audiences. 

Essential Functions: 

• Responsible for all phases of course design and development including but not limited to needs analysis, development of instructional materials and deployment.  
• Leads multiple, cross-functional improvement projects to support initiatives or enhance operational effectiveness/customer satisfaction.
• Manages the designs, develops and implements training programs through the development of training plans, training curriculums and determines the proper instructional methods for program execution. 
• Identifies and develops the appropriate learning resources including but not limited to job aids, handbooks, demonstration models, practical learning, role-play exercises, multi-media visual aids and eLearning.
• Collaborates with subject matter experts to design and develop training courses that support initiatives prioritized by Training Manager; may require analysis and data gathering with SMEs.
• Creates course evaluations to measure effectiveness and modifies course as needed.

Qualifications:

Technical Knowledge/Skill:

• Demonstrates strong written and verbal communication skills. 
• Demonstrates solid project management skills. 
• Knowledge of instructional design methodologies and adult learning theory. 
• Knowledge of the latest trends in emerging adult distance learning.
• Strong eLearning design and development background; virtual classroom (webinar/webcast) design and development experience strongly preferred
• Detail and deadline oriented; able to complete tasks in accordance with a defined schedule.
• Must be able to work collaboratively, as well as independently.   
• Must be able to work on multiple projects and move rapidly from one project to another.
• Ability to utilize multimedia technology and e-learning authoring tools (i.e., Articulate Storyline, Camtasia, Captivate, Lectora, Snag-It)

Education:

• Bachelor's degree in a related field or equivalent experience.
• Master’s in education - Instructional Design strongly preferred.             

Experience:     

• Five (5) plus years of Instructional Design experience required.

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Competencies:

Build trusting relationships

Manage and develop people

Foster teamwork and cross-functional collaboration

Lead change

Communicate strategic vision

Create an engaged workforce

Focus on the customer

Take ownership & accountability

Compensation and Benefits:

Eversource offers a competitive total rewards program.Check out our careers site for an overview of our benefits programs. Salary is commensurate with your experience. This position is eligible for a potential incentive.The annual salary range for this position is:

$108,470.00-$120,520.00

Worker Type:

Regular

Number of Openings:

2

Emergency Response:

Responding to emergency situations to meet customers’ needs is part of every employee’s role. If employed, you will be given an Emergency Restoration assignment.  This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location. 

EEO Statement:

Eversource Energy is an Equal Opportunity and Affirmative Action Employer.  All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.

VEVRRA Federal Contractor