Job Description

Working Foreman-Meter Reading

04/17/2025

Locations: Lancaster, New Hampshire

Role and Scope of Position:
Supervises and coordinates the activities of the New Hampshire Meter Reading personnel in the assigned Area Work Centers (AWC’s). Assigns and monitors the Meter Reading, Collection, and Order activities to ensure that the work is done safely, timely, efficiently, accurately, and in compliance with standard company operating policies and procedures. Investigates and analyzes meter reading routes and work practices to ensure that each is incompliance with standard procedures.

Essential Functions:

Plans, schedules and supervises the activities of meter reading personnel to ensure that each job function is performed as necessary. Performs duties of FSR, FSR Specialist, AMR Driver
Tracks goals and ensures KPI targets assigned to the Meter Reading group are met
Maintains an adequate stock of meters and other essential supplies
Investigates and analyzes data to determine and establish efficient meter reading routes. Creates new and modifies existing routes to ensure reading efficiency and safety.
Participates in projects related to Meter Reading, Collections, and other associated activities and processes
Investigates and resolves customer billing inquiries and meter reading complaints
Coordinates and investigates activities related to possible tampering or diversion of electricity, ensuring that appropriate reports and evidence are properly collected and submitted to management. Works closely with Revenue Assurance.
Conducts training and development of personnel in safe work methods and prescribed work practices consistent with Company Safety and Health programs
Manages and coordinates motor vehicle utilization, repair, and maintenance for vehicles within their area of responsibility
Conducts Safety meetings and coordinates and documents Field Safety Observations
Overtime and storm assignments are required
Provides training to and instructs others within the department; Plans, schedules and reviews work performed and evaluates subordinates
Identifies appropriate procedural methods; and make decisions based on analysis of information
Works effectively with subordinates; superiors, interfacing departments and vendors
Analyzes operational methods and develops improved procedures as needed
Interprets Company policies, procedures and practices
Other duties as required.

Technical Knowledge/Skill/Education/Licenses/Certifications:

Technical Knowledge/Skill:

Ability to deal effectively with employees, supervisors, customers, and cross functional teams.
Ability to use or learn computer applications such as; C2, CACS, OMS, ARCOS, Kubra, FCS, Fieldnet, and Powertrack. This listing is not all inclusive.
Basic understanding and knowledge of electrical metering applications

Education:

High School diploma or equivalent; Associates Degree preferred

Experience:

Four (4) years of meter reading or field collections experience

The annual salary for this position is $91,707.20 plus incentive. Salary is commensurate with your experience. Check out the career site for an overview of our benefits.

Licenses & Certifications:

Motor Vehicle Operator’s License required. Proven Safe driving record required.

Working Conditions:

Must be available to work emergency restoration assignment as required.
Must be available to travel between MA/CT/NH as necessary.
Works in all weather conditions

Please submit a resume with your application.

#corpajd

Worker Type:

Regular

Number of Openings:

1

Emergency Response:

Responding to emergency situations to meet customers’ needs is part of every employee’s role. If employed, you will be given an Emergency Restoration assignment. This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.

EEO Statement:

Eversource Energy is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.

VEVRRA Federal Contractor

Apply

Overview

Eversource is always looking for employees who share the values that help make us one of the leading energy companies in the country. Our Corporate areas work collaboratively and strategically with all areas of the business to set policy and drive strategic direction. We create value for our business areas by delivering consistent, quality, cost-effective services, and leading change to build a more engaged workplace and a performance culture. You'll have a variety of opportunities to further your career. We have a great working environment, excellent compensation and benefit programs, and opportunities for growth and development.

Learn more about careers in IT, Finance/Accounting, Legal, Human Resources and Corporate Relations.

Success Profile

What makes a successful Corporate member?

Check out the top traits we're looking for and see if you have the right mix.

Collaborative
Customer Focus
Team Player
Adaptable
Detail Oriented
Positive

Culture

Our goal is to remain the best energy company in the nation, and to be the first with carbon-neutral operations by 2030.

We will achieve this by embracing perspectives our employees bring to the table. We are committed to:

Fostering a workplace where all employees, customers, and stakeholders are respected and valued.
Leveraging the unique talents, perspectives, and life experiences of every employee to drive our ongoing success.
Attracting, developing, and retaining a workforce capable of meeting the evolving needs of our customers while delivering reliable energy and exceptional service.

Over the past year, Eversource and employees contributed:
103 events with more than 23,000 hours and 4,900 employees—that's what Eversource volunteers accomplished in 2021 to help our communities across CT, NH, and MA. Whether it was collecting food for the holidays, passing out food in a local kitchen, or pulling trash out of the Connecticut River, we were there. Take a look at some highlights in this video.

Employee Testimonials

Manius,
Staff Accountant

Meet Manius

“I joined Eversource in the hopes to grow and become more than what’s expected. To challenge myself in an environment, work family oriented, and most importantly an accounting method that took me out of my comfort zone. To grow, better yet define who I will be, and this has streamed my ambition to explore and introduce my skillsets to become an asset to the company. I am me, I am different in all aspects, I will continue to learn and grow. Most importantly I will push for change, more modern development to catchup to the forever changing era. I am Manius, l Staff Accountant in Plant Accounting and a Co-Lead to the Multicultural BRG, my head held high with respect to everyone.”

Kara, Manager of Financial
Planning & Budgets

Meet Kara

“I joined Eversource 11 years ago as an intern in the Accounting division and then full time after graduating from Roger Williams University with a degree in Accounting. It was an easy decision to work here because I felt the culture was a perfect fit for me. Eversource puts its customers and employees first and I find there is a great work life balance here.
In my current role as Manager of Financial Planning & Budgets, I support multiple organizations to help them achieve their business objectives, strategic initiatives, and remain on track with their budget goals. While doing so, I learn a lot about different organizations and get to work with a diverse group of individuals. There is so much to learn about Eversource and the Utility industry and I continue to be challenged and learn something new every day.”

Job Description