Job Description

Senior Energy Engineer (Hybrid)

05/22/2025

Locations: East Berlin, Connecticut

Acts as a project leader and carries out assignments requiring mastery of the technical aspects of electric and natural gas energy efficiency. Responsible for monitoring the technical rigor of energy efficiency programs and recommends plans for process improvements.

This is a hybrid role.

Essential Functions:

Displays a broad range of technical knowledge as an energy efficiency subject matter expert and applies knowledge to successfully implement programs/initiatives/strategies.
Coordinates with product development, energy consulting, sales, marketing, and planning teams to refine existing customer offerings and seek opportunities to expand and improve them.
Provides leadership and guidance to program teams. Trains internal and external market actors on energy efficiency technical strategies, processes, and techniques.
Executes the budgeting, invoicing, evaluation, and tracking of expenses of technical service contractors; leads the development of RFP's for contracted services.
Responsible for review and approval of complex projects/programs, which require an understanding of extensive engineering analysis/calculations, implementation strategy for new technologies, or energy simulation modeling.
Manages the development and coordination of calculation procedures and tools necessary to meet compliance with regulatory filings and oversight of rate-payer funds for Energy Efficiency programs. Provides draft testimony or testifies as assigned.
Supports and/or conducts inspections of equipment and operations in alignment with energy savings calculations and incentive program rules.
Conducts detailed analysis of high efficiency HVAC equipment, motors, controls, lighting systems, and other equipment to determine electric and natural gas energy savings compared to baseline equipment and or building codes.
Leads the integration of strategic activities between the customer, program administrators, advisory consultants and vendor/contractors.
Represents Eversource in national energy efficiency conferences and/or stake holder events (e.g. ACEEE, ASHRAE, ACI, CEE, and state/regional R&D groups). Leads the evaluation of new technologies and other research and development activities.

Qualifications:

Technical Knowledge/Skill:

Strong understanding of regulatory policy and process.
Knowledge of building systems including HVAC equipment, air handlers, pumps, motors, VFDs, and process equipment.
Ability to review building plans showing HVAC, lighting, and control systems.
Familiarity with local energy codes.
Excellent verbal, written, and presentation skills.
Demonstrated problem-solving skills and attention-to-detail.
Working knowledge of standard office computer software (e.g., Excel, Word, PowerPoint, etc.).

Education:

Bachelor’s degree in engineering
Advanced degree in engineering, business, marketing is desirable

Experience:

Eight (8) plus years of relevant experience in engineering or related technical role. Experience and/or aptitude in customer service also desired.

Licenses & Certifications:

Engineer in Training (EIT), Professional Engineer (PE), Certified Energy Manager (CEM) or accredited Leadership in Energy and Environmental Design (LEED) Professional is preferred.

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Compensation and Benefits:

Eversource offers a competitive total rewards program.Check out our careers site for an overview of our benefits programs. Salary is commensurate with your experience. This position is eligible for a potential incentive.The annual salary range for this position is:

$112,360.00-$124,840.00

Worker Type:

Regular

Number of Openings:

1

Emergency Response:

Responding to emergency situations to meet customers’ needs is part of every employee’s role. If employed, you will be given an Emergency Restoration assignment. This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.

EEO Statement:

Eversource Energy is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.

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Overview

As a Customer Service Representative, you are the first point of contact for our customers when they have questions about their bill, how to turn on/off their account when moving, and how Eversource is prepared to support them during storms. If you have a passion for helping customers and solving problems, and possess strong interpersonal skills, then this is the place to begin an exciting career with Eversource. There are lots of other opportunities in our Customer Group, including Metering and Credit, working with our Business Customers as an Account Executive and working on our Digital Strategy and Voice of the Customer projects.

Success Profile

What makes a successful Customer Group employee?

Check out the top traits we're looking for and see if you have the right mix.

Collaborative
Customer Focus
Team Player
Adaptable
Detail Oriented
Positive

Culture

Our goal is to remain the best energy company in the nation, and to be the first with carbon-neutral operations by 2030.

We will achieve this by embracing perspectives our employees bring to the table. We are committed to:

Fostering a workplace where all employees, customers, and stakeholders are respected and valued.
Leveraging the unique talents, perspectives, and life experiences of every employee to drive our ongoing success.
Attracting, developing, and retaining a workforce capable of meeting the evolving needs of our customers while delivering reliable energy and exceptional service.

Career Path

Associates
Reps
Supervisors
Managers

Employee Testimonials

Chad, Customer
Experience Analyst

Meet Chad

“The views of our customers play an enormous role in decisions made at Eversource,” says Chad, Customer Experience Analyst on the Voice of the Customer team. “I take a great deal of pride in my job to make sure customer sentiments are front and center for our leadership on a constant basis, through our survey research and our Eversource Online Community.”

Lezanne, Contact Center
Billing Representative

Meet Lezanne

“Customers are often surprised to learn their appliances use varying amounts of energy during different seasons. Being able to help customers with tips for reducing their energy use is one of the most rewarding parts of my job.”

Candaliza, Contact
Center Representative

Meet Candaliza

“Many of our customers are spending more time at home, and we understand they are increasingly reliant on their power to be able to function and work remotely”, says Candaliza, Contact Center Representative in Manchester. “For the past year, I have been able to assist customers during snowstorms, damaging outages and with everyday questions about their bills from my home office. The true benefit is that I can be available to field these calls within a moment's notice, at all hours of the night during emergencies if needed, knowing that my only commute is to the other room.”

Job Description