IT Manager, Cybersecurity Incident Response
07/30/2025Locations East Berlin, Connecticut
Job Description
IT Manager, Cybersecurity Incident Response
07/30/2025Locations: East Berlin, Connecticut
Role and Scope of Position:Eversource is seeking a dynamic and experienced IT Manager, Cybersecurity Incident Response to lead our Security Operations Center (SOC) and Incident Response (IR) functions. This role is critical in safeguarding Eversource’s digital infrastructure by detecting, analyzing, and responding to cybersecurity threats and incidents. The successful candidate will be responsible for owning and continuously improving the Cybersecurity Incident Response Plan and will serve as a frontline leader in managing enterprise-wide cybersecurity incidents.
Essential Functions:
- Lead and manage the Security Operations Center (SOC) and Incident Response (IR) teams, including the IT Supervisor and a team of cybersecurity analysts.
- Develop, maintain, and continuously improve Eversource’s Cybersecurity Incident Response Plan.
- Oversee the detection, triage, containment, eradication, and recovery of cybersecurity incidents.
- Coordinate cross-functional incident response efforts, ensuring timely communication and resolution.
- Serve as the primary escalation point for major cybersecurity incidents and lead post-incident reviews and reporting.
- Collaborate with internal stakeholders, including IT, Legal, Compliance, and Communications, to ensure effective incident response and reporting.
- Monitor threat intelligence sources and ensure the SOC is equipped to respond to emerging threats.
- Ensure compliance with regulatory requirements and industry best practices related to incident response.
- Provide leadership, coaching, and professional development opportunities to SOC and IR team members.
- Develop and deliver incident response training and tabletop exercises across the organization.
Technical Knowledge/Skill/Education/Licenses/Certifications:
Technical Knowledge/Skill:
• Proficient with SIEM, EDR, SOAR, and other security technologies.
• Expertise in log collection, analysis, and digital forensics.
• Ability to conduct network traffic analysis and identify anomalies.
• Proficient in both on-premise and cloud based systems.
• Proven ability to lead during high-pressure situations and manage complex incidents.
Education:
- Bachelor’s degree in computer science, information security, or a related field.
- Master’s degree preferred.
Experience:
- Minimum of ten years of experience in cybersecurity, with at least 3 years in a leadership role focused on incident response or SOC operations.
Licenses & Certifications:
- Relevant certifications such as CISSP, CEH, GCIH, or GCIA are highly desirable.
Working Conditions:
- Must be available to work emergency restoration assignment as required.
- Must be available to travel between MA/CT/NH as necessary.
Mental Aspects:
- Excellent communication, leadership, and organizational skills.
#LI-KS1
#corpajd
Compensation and Benefits:
Eversource offers a competitive total rewards program.Check out our careers site for an overview of our benefits programs. Salary is commensurate with your experience. This position is eligible for a potential incentive.The annual salary range for this position is:
$154,710.00-$171,900.00Worker Type:
RegularNumber of Openings:
1Emergency Response:
Responding to emergency situations to meet customers’ needs is part of every employee’s role. If employed, you will be given an Emergency Restoration assignment. This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.
EEO Statement:
Eversource Energy is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.
VEVRRA Federal Contractor
Overview
Eversource is always looking for employees who share the values that help make us one of the leading energy companies in the country. Our Corporate areas work collaboratively and strategically with all areas of the business to set policy and drive strategic direction. We create value for our business areas by delivering consistent, quality, cost-effective services, and leading change to build a more engaged workplace and a performance culture. You'll have a variety of opportunities to further your career. We have a great working environment, excellent compensation and benefit programs, and opportunities for growth and development.
Learn more about careers in IT, Finance/Accounting, Legal, Human Resources and Corporate Relations.
About us
We are Eversource
Electric Operations is committed to providing safe and reliable electric service to Eversource customers. The organization is comprised of the following 5 major groups., Electric Field Operations, Emergency Preparedness, Planning and Scheduling, and Substation Operations and Field Engineering and Communications.
Meet Snimar
Snimar Chhabra, Director of Enterprise Data and Advanced analytics, shares why she loves helping Eversource make decisions based on data.
Success Profile
What makes a successful Corporate member?
Check out the top traits we're looking for and see if you have the right mix.
- Collaborative
- Customer Focus
- Team Player
- Adaptable
- Detail Oriented
- Positive
Culture
Our goal is to remain the best energy company in the nation, and to be the first with carbon-neutral operations by 2030.
We will achieve this by embracing perspectives our employees bring to the table. We are committed to:
- Fostering a workplace where all employees, customers, and stakeholders are respected and valued.
- Leveraging the unique talents, perspectives, and life experiences of every employee to drive our ongoing success.
- Attracting, developing, and retaining a workforce capable of meeting the evolving needs of our customers while delivering reliable energy and exceptional service.
Over the past year, Eversource and employees contributed:
103 events with more than 23,000 hours and 4,900 employees—that's what Eversource volunteers accomplished in 2021 to help our communities across CT, NH, and MA. Whether it was collecting food for the holidays, passing out food in a local kitchen, or pulling trash out of the Connecticut River, we were there. Take a look at some highlights in this video.
Employee Testimonials
Manius,
Staff Accountant
Meet Manius
“I joined Eversource in the hopes to grow and become more than what’s expected. To challenge myself in an environment, work family oriented, and most importantly an accounting method that took me out of my comfort zone. To grow, better yet define who I will be, and this has streamed my ambition to explore and introduce my skillsets to become an asset to the company. I am me, I am different in all aspects, I will continue to learn and grow. Most importantly I will push for change, more modern development to catchup to the forever changing era. I am Manius, l Staff Accountant in Plant Accounting and a Co-Lead to the Multicultural BRG, my head held high with respect to everyone.”
Kara, Manager of Financial
Planning & Budgets
Meet Kara
“I joined Eversource 11 years ago as an intern in the Accounting division and then full time after graduating from Roger Williams University with a degree in Accounting. It was an easy decision to work here because I felt the culture was a perfect fit for me. Eversource puts its customers and employees first and I find there is a great work life balance here.
In my current role as Manager of Financial Planning & Budgets, I support multiple organizations to help them achieve their business objectives, strategic initiatives, and remain on track with their budget goals. While doing so, I learn a lot about different organizations and get to work with a diverse group of individuals. There is so much to learn about Eversource and the Utility industry and I continue to be challenged and learn something new every day.”
Job Description
IT Manager, Cybersecurity Incident Response
07/30/2025Locations: East Berlin, Connecticut
Role and Scope of Position:Eversource is seeking a dynamic and experienced IT Manager, Cybersecurity Incident Response to lead our Security Operations Center (SOC) and Incident Response (IR) functions. This role is critical in safeguarding Eversource’s digital infrastructure by detecting, analyzing, and responding to cybersecurity threats and incidents. The successful candidate will be responsible for owning and continuously improving the Cybersecurity Incident Response Plan and will serve as a frontline leader in managing enterprise-wide cybersecurity incidents.
Essential Functions:
- Lead and manage the Security Operations Center (SOC) and Incident Response (IR) teams, including the IT Supervisor and a team of cybersecurity analysts.
- Develop, maintain, and continuously improve Eversource’s Cybersecurity Incident Response Plan.
- Oversee the detection, triage, containment, eradication, and recovery of cybersecurity incidents.
- Coordinate cross-functional incident response efforts, ensuring timely communication and resolution.
- Serve as the primary escalation point for major cybersecurity incidents and lead post-incident reviews and reporting.
- Collaborate with internal stakeholders, including IT, Legal, Compliance, and Communications, to ensure effective incident response and reporting.
- Monitor threat intelligence sources and ensure the SOC is equipped to respond to emerging threats.
- Ensure compliance with regulatory requirements and industry best practices related to incident response.
- Provide leadership, coaching, and professional development opportunities to SOC and IR team members.
- Develop and deliver incident response training and tabletop exercises across the organization.
Technical Knowledge/Skill/Education/Licenses/Certifications:
Technical Knowledge/Skill:
• Proficient with SIEM, EDR, SOAR, and other security technologies.
• Expertise in log collection, analysis, and digital forensics.
• Ability to conduct network traffic analysis and identify anomalies.
• Proficient in both on-premise and cloud based systems.
• Proven ability to lead during high-pressure situations and manage complex incidents.
Education:
- Bachelor’s degree in computer science, information security, or a related field.
- Master’s degree preferred.
Experience:
- Minimum of ten years of experience in cybersecurity, with at least 3 years in a leadership role focused on incident response or SOC operations.
Licenses & Certifications:
- Relevant certifications such as CISSP, CEH, GCIH, or GCIA are highly desirable.
Working Conditions:
- Must be available to work emergency restoration assignment as required.
- Must be available to travel between MA/CT/NH as necessary.
Mental Aspects:
- Excellent communication, leadership, and organizational skills.
#LI-KS1
#corpajd
Compensation and Benefits:
Eversource offers a competitive total rewards program.Check out our careers site for an overview of our benefits programs. Salary is commensurate with your experience. This position is eligible for a potential incentive.The annual salary range for this position is:
$154,710.00-$171,900.00Worker Type:
RegularNumber of Openings:
1Emergency Response:
Responding to emergency situations to meet customers’ needs is part of every employee’s role. If employed, you will be given an Emergency Restoration assignment. This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.
EEO Statement:
Eversource Energy is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.
VEVRRA Federal Contractor
Benefits
Eversource employees are committed to providing reliable energy and superior customer service—and that's why we are committed to providing our employees with a highly competitive total rewards package. In addition to wages and salaries, the benefit programs Eversource offers its employees and family members are a significant part of the total rewards.
