Job Description

Human Resources Operations Generalist

05/09/2025

Locations: East Berlin, Connecticut

Role and Scope of Position:
Coordinates and supports the HR function as needed. Prepares records, reports, letters, and other documents. Assists with new hire orientation, troubleshooting, problem solving, and supports projects and activities within HR. Prepares reports and conducts analysis.

Essential Functions:

Coordinates and supports the HR function as needed. Prepares records, reports, letters, and other documents. Assists with new hire orientation, troubleshooting, problem solving, and supports projects and activities within HR. Prepares reports and conducts analysis.
Coordinates and provides administrative support for the daily operations of the HR Department including Benefits, Talent & OD, Compensation, HR Consulting, Diversity & Inclusion, Employee & Labor Relations, and HR Operations & Service Delivery
Assists in the administration of all HR activities, programs, policies, procedures, processes and systems
Utilizes HR knowledgebase and technical tools required to support needs of the HR organization
Supports new hire orientation
Prepares reports and conducts analysis in support of HR initiatives, programs, processes and filings
Operates office machinery, e.g., computers, copiers, faxes, etc.
Ensures that the HR Department requirements for administrative support are met and undertaken efficiently and professionally including handling mail, ordering supplies, maintaining equipment, arranging meetings, coordinating logistics, etc.
Contributes to the maintenance of employee records and files ensuring compliance with all legal requirements; satisfies related inquiries from HR customers
Analyzes work processes, recommends actions, and with manager’s approval and direction, implements strategies to enhance procedures/systems for improved workflow and office efficiency
Enhances department and organization reputation by accepting ownership for resolving new and different requests and exploring opportunities to add value
Performs various HR tasks including working on special projects as assigned and providing general assistance to all levels of HR staff
Provides superior customer service

Technical Knowledge/Skill/Education/Licenses/Certifications:

Technical Knowledge/Skill:

Strong attention to detail, organized, analytic ability, problem solving, troubleshooting and follow-up skills
Ability to successfully handle multiple tasks and changing priorities.
Must maintain an attitude of strict customer confidentiality and sensitivity at all times in all situations.
Adept at technology including Microsoft Office Suite (Word, Excel, PowerPoint).

Education:

High School Diploma
Bachelor’s degree in Human Resources, Psychology, or related discipline preferred

Experience:

Minimum of three (3) years of HR or related business experience
Demonstrated skill in developing solutions, teamwork and embracing technology

Licenses & Certifications:

None

Working Conditions:

Must be available to work emergency restoration assignment as required.
Must be available to travel between MA/CT/NH as necessary.

#corpajd

Compensation and Benefits:

Eversource offers a competitive total rewards program.Check out our careers site for an overview of our benefits programs. Salary is commensurate with your experience. This position is eligible for a potential incentive.The annual salary range for this position is:

$66,160.00-$73,510.00

Worker Type:

Regular

Number of Openings:

1

Emergency Response:

Responding to emergency situations to meet customers’ needs is part of every employee’s role. If employed, you will be given an Emergency Restoration assignment. This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.

EEO Statement:

Eversource Energy is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.

VEVRRA Federal Contractor

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Overview

Eversource is always looking for employees who share the values that help make us one of the leading energy companies in the country. Our Corporate areas work collaboratively and strategically with all areas of the business to set policy and drive strategic direction. We create value for our business areas by delivering consistent, quality, cost-effective services, and leading change to build a more engaged workplace and a performance culture. You'll have a variety of opportunities to further your career. We have a great working environment, excellent compensation and benefit programs, and opportunities for growth and development.

Learn more about careers in IT, Finance/Accounting, Legal, Human Resources and Corporate Relations.

Success Profile

What makes a successful Corporate member?

Check out the top traits we're looking for and see if you have the right mix.

Collaborative
Customer Focus
Team Player
Adaptable
Detail Oriented
Positive

Culture

Our goal is to remain the best energy company in the nation, and to be the first with carbon-neutral operations by 2030.

We will achieve this by embracing perspectives our employees bring to the table. We are committed to:

Fostering a workplace where all employees, customers, and stakeholders are respected and valued.
Leveraging the unique talents, perspectives, and life experiences of every employee to drive our ongoing success.
Attracting, developing, and retaining a workforce capable of meeting the evolving needs of our customers while delivering reliable energy and exceptional service.

Over the past year, Eversource and employees contributed:
103 events with more than 23,000 hours and 4,900 employees—that's what Eversource volunteers accomplished in 2021 to help our communities across CT, NH, and MA. Whether it was collecting food for the holidays, passing out food in a local kitchen, or pulling trash out of the Connecticut River, we were there. Take a look at some highlights in this video.

Employee Testimonials

Manius,
Staff Accountant

Meet Manius

“I joined Eversource in the hopes to grow and become more than what’s expected. To challenge myself in an environment, work family oriented, and most importantly an accounting method that took me out of my comfort zone. To grow, better yet define who I will be, and this has streamed my ambition to explore and introduce my skillsets to become an asset to the company. I am me, I am different in all aspects, I will continue to learn and grow. Most importantly I will push for change, more modern development to catchup to the forever changing era. I am Manius, l Staff Accountant in Plant Accounting and a Co-Lead to the Multicultural BRG, my head held high with respect to everyone.”

Kara, Manager of Financial
Planning & Budgets

Meet Kara

“I joined Eversource 11 years ago as an intern in the Accounting division and then full time after graduating from Roger Williams University with a degree in Accounting. It was an easy decision to work here because I felt the culture was a perfect fit for me. Eversource puts its customers and employees first and I find there is a great work life balance here.
In my current role as Manager of Financial Planning & Budgets, I support multiple organizations to help them achieve their business objectives, strategic initiatives, and remain on track with their budget goals. While doing so, I learn a lot about different organizations and get to work with a diverse group of individuals. There is so much to learn about Eversource and the Utility industry and I continue to be challenged and learn something new every day.”

Job Description