This position supports creating and maintaining performance measurement, reporting and analyses to enable corporate and business area leaders with the decision support information needed to meet their goals.  Supports a variety of performance improvement projects.  Works collaboratively with other team members and departments on routine work and special projects.

Essential Functions: 

• Supports the design, build and maintenance of performance reporting processes to assure up-to-date performance results are available for business use throughout the year.
• Collects performance data and information from a variety of sources and keeps all data collection tools organized and updated throughout the year.  Reviews and assures data quality on a regular basis, taking steps to correct data or processes as needed.
• Supports the creation of new data collection models and processes to establish metrics.  Develops streamlined approaches to minimize manual processes and duplicative work by CPM or business areas.
• Creates and maintains appropriate documentation for performance metrics (i.e., Basis Documents, etc.) and reporting processes to enable cross-training and business continuity.
• Supports the preparation of data, presentations, reports or information as needed to assist business improvement initiatives, respond to regulatory requests for information, as input to business decision making and for the goals and budget development processes.  May include repackaging existing information and/or creating new, ad hoc reports or tools.
• Conducts research to identify best practices and performance comparisons.  Involves utilizing existing/available benchmarking opportunities from external parties and creating new Company-sponsored surveys.  Outreach to benchmarking partners at other utilities or industries.  Locates, validates and inputs Company data and information into surveys, and creates presentations and analytics as part of comparative assessments used in communicating the results of research or surveys.
• Proactively learns about the company, industry and the business areas being support in order to understand, validate and communicate performance results and progress of business initiatives.

Qualifications:

Technical Knowledge/Skill:

• Requires the ability to design, build, analyze and interpret data models (relational tables or databases)
• Ability to use standard business reporting software to build and modify reports and databases (heavy emphasis on advanced Excel) and in using data from a data warehouse or other database
• Must be able to identify and ensure data quality and accuracy
• Requires strong communications and interpersonal skills
• Strong mathematics capabilities and conceptual/analytics capabilities
• Advanced Excel & reporting tools skills, process analysis tools use 

• Requires self-directed work ethic and abilities, capable of taking the lead on action items or initiatives while also collaborating with others within and outside of the department

Education:

• Bachelor’s Degree in Information Technology, Engineering, Business Administration, Finance, Accounting, Economics, Mathematics, related discipline or equivalent experience               

Experience:      

• One (1) plus years related experience
• Prior experience in data handling and business process/performance analysis is preferred                     

Competencies:

Build trusting relationships

Manage and develop people

Foster teamwork and cross-functional collaboration

Lead change

Communicate strategic vision

Create an engaged workforce

Focus on the customer

Take ownership & accountability

Compensation and Benefits:

Eversource offers a competitive total rewards program.Check out our careers site for an overview of our benefits programs. Salary is commensurate with your experience. This position is eligible for a potential incentive.The annual salary range for this position is:

Worker Type:

Number of Openings:

Emergency Response:

Responding to emergency situations to meet customers’ needs is part of every employee’s role. If employed, you will be given an Emergency Restoration assignment.  This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location. 

EEO Statement:

Eversource Energy is an Equal Opportunity and Affirmative Action Employer.  All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.

VEVRRA Federal Contractor