Job Description

Associate Energy Efficiency Consultant, IRA Grants (Hybrid)

05/27/2025

Locations: East Berlin, Connecticut; Stamford, Connecticut

If you’re passionate about sustainability, join a team of professionals connected and motivated by this common commitment to the environment and a clean energy future. In this role within the energy efficiency department, you will be working with customers to develop and execute retrofit energy efficiency projects. You will make a direct impact as you work to help customers and contractors provide energy efficiency improvements to Eversource’s Connecticut electric and natural gas customers.

As an Energy Efficiency Consultant, you will lead the development, promotion, and implementation of customer engagement in new and existing programs as well as identify existing and new technologies that support energy-saving solutions for customers. Through your regular interactions with external stakeholders, energy efficiency contractors, engineers, and internal teammates from marketing, regulatory compliance and sales, your focus will be on accomplishing energy saving goals which also help to lower the state’s carbon emissions.

This is a hybrid role.

Essential Functions

Manage outside funding sources (ex. Federal, State) to braid into the energy efficiency programs. Understand all of the requirements to apply for, manage, and report on the funding. Actively seek out funding opportunity to compliment the Energy Efficiency programs.
Provides direction to business partners, such as contracted vendors, and/or technical project expertise to customers and coordinates available resources specific to the procurement and installation of energy efficient measures, strategies, and systems.
Responsible for review and approval of moderately complex projects/programs, which require an understanding of engineering analysis/calculations, implementation strategy for new technologies, or energy simulation modeling.
Manages the integration of activities between the customer, program administrators, advisory consultants, and vendor/contractors.
Develops documents and plans necessary to meet compliance with regulatory filings and oversight of ratepayer funded Energy Efficiency programs.
Ensures that all projects and programs are accurate and in compliance with regulatory guidelines - reviews project documentation and program applications to confirm all required and supporting materials is provided to fulfill program participation parameters.
Participates in the budgeting, invoicing, evaluation, and tracking of expenses and energy savings; assists with the development of RFP's for contracted services.
Facilitates achievement of energy efficiency goals by promoting demand-reduction initiatives to assigned customers/customer segments and/or programs.
Partners with Energy Efficiency colleagues across sectors/channels, including Energy Efficiency Sales Account Executives, to set an energy efficiency implementation path and strategy for customer participation and energy efficiency program implementation.

Qualifications

Technical Knowledge/Skill:

Requires ability to interpret energy efficiency / renewable technologies and services and understand their application.
Requires solid understanding of financial principals.
The ability to use PC desktop applications (e.g., Microsoft Word and Excel).

Education:

Requires a bachelor’s degree in Engineering, energy or a related discipline.

Experience:

Two (2) plus years of relevant experience in energy efficiency project management and working with State and Federal regulators on energy efficiency programs.
Experience and/or aptitude in customer service.

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Compensation and Benefits:

Eversource offers a competitive total rewards program.Check out our careers site for an overview of our benefits programs. Salary is commensurate with your experience. This position is eligible for a potential incentive.The annual salary range for this position is:

$77,270.00-$85,850.00

Worker Type:

Regular

Number of Openings:

1

Emergency Response:

Responding to emergency situations to meet customers’ needs is part of every employee’s role. If employed, you will be given an Emergency Restoration assignment. This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.

EEO Statement:

Eversource Energy is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.

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Overview

As a Customer Service Representative, you are the first point of contact for our customers when they have questions about their bill, how to turn on/off their account when moving, and how Eversource is prepared to support them during storms. If you have a passion for helping customers and solving problems, and possess strong interpersonal skills, then this is the place to begin an exciting career with Eversource. There are lots of other opportunities in our Customer Group, including Metering and Credit, working with our Business Customers as an Account Executive and working on our Digital Strategy and Voice of the Customer projects.

Success Profile

What makes a successful Customer Group employee?

Check out the top traits we're looking for and see if you have the right mix.

Collaborative
Customer Focus
Team Player
Adaptable
Detail Oriented
Positive

Culture

Our goal is to remain the best energy company in the nation, and to be the first with carbon-neutral operations by 2030.

We will achieve this by embracing perspectives our employees bring to the table. We are committed to:

Fostering a workplace where all employees, customers, and stakeholders are respected and valued.
Leveraging the unique talents, perspectives, and life experiences of every employee to drive our ongoing success.
Attracting, developing, and retaining a workforce capable of meeting the evolving needs of our customers while delivering reliable energy and exceptional service.

Career Path

Associates
Reps
Supervisors
Managers

Employee Testimonials

Chad, Customer
Experience Analyst

Meet Chad

“The views of our customers play an enormous role in decisions made at Eversource,” says Chad, Customer Experience Analyst on the Voice of the Customer team. “I take a great deal of pride in my job to make sure customer sentiments are front and center for our leadership on a constant basis, through our survey research and our Eversource Online Community.”

Lezanne, Contact Center
Billing Representative

Meet Lezanne

“Customers are often surprised to learn their appliances use varying amounts of energy during different seasons. Being able to help customers with tips for reducing their energy use is one of the most rewarding parts of my job.”

Candaliza, Contact
Center Representative

Meet Candaliza

“Many of our customers are spending more time at home, and we understand they are increasingly reliant on their power to be able to function and work remotely”, says Candaliza, Contact Center Representative in Manchester. “For the past year, I have been able to assist customers during snowstorms, damaging outages and with everyday questions about their bills from my home office. The true benefit is that I can be available to field these calls within a moment's notice, at all hours of the night during emergencies if needed, knowing that my only commute is to the other room.”

Job Description