Job Description

IT Supervisor Application Development (Hybrid)

08/15/2025

Locations: Dorchester, Massachusetts

Role and Scope of Position:
The IT Supervisor – SCADA/EMS/DMS Support is responsible for leading the design, development, maintenance, and enhancement of business applications for multiple transmission and distribution Electrical Operations Control Centers, and Dispatch. As the supervisor, working closely with a team to maintain, update and protect a suite of high availability solutions such as SCADA, EMS, DMS and DERMS and the underlying infrastructure. The position requires a high level of planning, organizing and work management skills, the ability to effectively oversee projects, delegate work, adherence to established NERC CIP policies and procedures, manage work practices, and apply solid judgment/problem solving skills. The IT Supervisor reports to a Product Line Manager and works closely with engineering, operations, and other functional IT areas that enable/support multi-platform applications and infrastructure. The main challenge of the application development process is achieving the optimum integration level of business systems, data and integration with communications technology and evolving technology.

Essential Functions:

Implement business system plans, directing configuration, release and maintenance of business application and process control systems.
Establish an environment to ensure project costs and schedules are properly estimated and controlled.
On a continuous basis use critical leadership techniques to effectively communicate with employees to establish and maintain a high level of motivation and sense of direction.
Collaborate with Clients, vendors, industry consultants, and senior management to define acceptable service levels.
Integrate activities with business unit and other IT departments to ensure the successful implementation and support of project efforts.
Manage the reconciliation of client requirements with existing and/or projected computer capacity, capabilities, and performance.
Establish and maintain effective working relationships with key clients.
Direct the overall deployment and activities of their staff and facilitate the resolution of situations brought to their attention that impact the cost, schedule or technical parameters of projects.

Technical Knowledge/Skill/Education/Licenses/Certifications:

Technical Knowledge/Skill:

Strong understanding of SCADA/EMS/DMS technologies and methodologies,
Knowledge of network fundamentals such as firewalls, switches, routers, DNP, and serial communications.
Project Oversight and Conflict Management. Refer to “Evaluation Guide: Project Manager Skill for IT Leadership” for further details.
Knowledge of human resource policies and procedures. Ability to lead multi-disciplined teams to achieve assigned project schedules, costs and goals.
Working knowledge of the organization’s business practices and strategies as well as familiarity with the company’s products and resources.
Strong analytical and conceptual skills including the ability to solve complex technical problems and the ability to obtain approval of IT to implement supported solutions.

Education:

Bachelor's degree from an accredited four-year college or university in Computer Science or related discipline or equivalent work experience and technical training.

Experience:

Minimum of five years of experience as a Business Application Developer, Business Analyst or the equivalent.
Minimum of 2 or more years of experience as an IT Supervisor or IT Lead overseeing a team supporting SCADA/EMS/DMS preferred.

Working Conditions:

Must be available to work emergency restoration assignment as required.
Must be available to travel between MA/CT/NH as necessary.

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Competencies:

Build trusting relationships

Manage and develop people

Foster teamwork and cross-functional collaboration

Lead change

Communicate strategic vision

Create an engaged workforce

Focus on the customer

Take ownership & accountability

Compensation and Benefits:

Eversource offers a competitive total rewards program.Check out our careers site for an overview of our benefits programs. Salary is commensurate with your experience. This position is eligible for a potential incentive.The annual salary range for this position is:

$136,470.00-$151,630.00

Worker Type:

Regular

Number of Openings:

1

Emergency Response:

Responding to emergency situations to meet customers’ needs is part of every employee’s role. If employed, you will be given an Emergency Restoration assignment. This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.

EEO Statement:

Eversource Energy is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.

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Overview

Eversource is always looking for employees who share the values that help make us one of the leading energy companies in the country. Our Corporate areas work collaboratively and strategically with all areas of the business to set policy and drive strategic direction. We create value for our business areas by delivering consistent, quality, cost-effective services, and leading change to build a more engaged workplace and a performance culture. You'll have a variety of opportunities to further your career. We have a great working environment, excellent compensation and benefit programs, and opportunities for growth and development.

Learn more about careers in IT, Finance/Accounting, Legal, Human Resources and Corporate Relations.

Success Profile

What makes a successful Corporate member?

Check out the top traits we're looking for and see if you have the right mix.

Collaborative
Customer Focus
Team Player
Adaptable
Detail Oriented
Positive

Culture

Our goal is to remain the best energy company in the nation, and to be the first with carbon-neutral operations by 2030.

We will achieve this by embracing perspectives our employees bring to the table. We are committed to:

Fostering a workplace where all employees, customers, and stakeholders are respected and valued.
Leveraging the unique talents, perspectives, and life experiences of every employee to drive our ongoing success.
Attracting, developing, and retaining a workforce capable of meeting the evolving needs of our customers while delivering reliable energy and exceptional service.

Over the past year, Eversource and employees contributed:
103 events with more than 23,000 hours and 4,900 employees—that's what Eversource volunteers accomplished in 2021 to help our communities across CT, NH, and MA. Whether it was collecting food for the holidays, passing out food in a local kitchen, or pulling trash out of the Connecticut River, we were there. Take a look at some highlights in this video.

Employee Testimonials

Manius,
Staff Accountant

Meet Manius

“I joined Eversource in the hopes to grow and become more than what’s expected. To challenge myself in an environment, work family oriented, and most importantly an accounting method that took me out of my comfort zone. To grow, better yet define who I will be, and this has streamed my ambition to explore and introduce my skillsets to become an asset to the company. I am me, I am different in all aspects, I will continue to learn and grow. Most importantly I will push for change, more modern development to catchup to the forever changing era. I am Manius, l Staff Accountant in Plant Accounting and a Co-Lead to the Multicultural BRG, my head held high with respect to everyone.”

Kara, Manager of Financial
Planning & Budgets

Meet Kara

“I joined Eversource 11 years ago as an intern in the Accounting division and then full time after graduating from Roger Williams University with a degree in Accounting. It was an easy decision to work here because I felt the culture was a perfect fit for me. Eversource puts its customers and employees first and I find there is a great work life balance here.
In my current role as Manager of Financial Planning & Budgets, I support multiple organizations to help them achieve their business objectives, strategic initiatives, and remain on track with their budget goals. While doing so, I learn a lot about different organizations and get to work with a diverse group of individuals. There is so much to learn about Eversource and the Utility industry and I continue to be challenged and learn something new every day.”

Job Description