Job Description

Associate Community Relations Specialist

01/09/2026

Locations: Dorchester, Massachusetts

Eversource will not offer immigration-related sponsorship for this position. Applicants who require immigration sponsorship—either now or in the future—should not apply. This includes, but is not limited to, direct company sponsorship, listing Eversource as the employer of record on immigration documents, or any work authorization that requires company involvement or documentation (e.g., H-1B, OPT, STEM OPT, CPT, TN, J-1, O-1, etc.).

Role and Scope of Position:
Under direct supervision, responsible for assisting with developing and maintaining favorable relationships with the surrounding community. Assist with implementing and coordinating programs to promote good will by disseminating information to the community and soliciting feedback from stakeholders. Participate in the organization's charitable giving programs as they affect community initiatives. May work with senior level consultants to represent Eversource at community gatherings or forums.

HYBRID WORK POLICY

Eversource supports work-life balance by offering hybrid schedules for certain roles. Eligibility is based on job responsibilities, operational needs, nature ofworkand team dynamics. Current guidelines require employees to work at least three days in the office, including Tuesdays and Wednesdays, with the third day set by the employee and supervisor based on department needs. These guidelines apply to roles approved for remote work and are subject tochange,  basedon managerial discretion and work performance. All applicants must be able towork up to five days in the office if needed (for example: emergencies, training, or other business needs) or should the policy change.

Essential Functions:

Assists with implementing Community Relations strategies for community and municipal outreach and relationship development; emergency preparedness and response; local economic development; corporate giving; and employee engagement, volunteerism, and business membership activities.
May assist with representing Eversource to constituents, leaders and communities by helping to support initiatives, proposals, concerns or issues related to the company’s reputation.
Assists with supporting various internal partners to move projects towards successful outcomes while balancing company and community needs during large and small-scale project meetings, municipal project briefings, and town/city council, board, commission, committee and other municipal organization meetings.
May participate with identifying corporate giving opportunities within assigned territory and at local levels.
Facilitates connections across internal departments and with external partners.
Ensures timely and effective communications with municipal leaders on siting, permitting, construction and maintenance activities which may involve transmission, distribution, vegetation and reliability projects.
Assists with monitoring and analyzing local government policy changes, elections, city and town ordinances, board, and council activities and serves as liaison with Eversource colleagues to ensure timely awareness and participation.
Proactively builds relationships with essential community, private and non-profit agencies and organizations.

Technical Knowledge/Skill/Education/Licenses/Certifications:

Technical Knowledge/Skill:

Knowledge of municipal, state and regional government as well as the regulatory process.
Knowledge of utility business, regulatory, and energy supply issues.
Knowledge of crisis communication and media relations.
Ability to use PC desktop applications (e.g. Microsoft Word, Excel and PowerPoint, company outage management systems, Skype). Ability to use social media (Facebook, Twitter, Instagram) to support and promote company initiatives.
Ability to produce and deliver reports and presentations to internal and external partners.
Interpersonal skills and the ability to work with confidential information with integrity.
Written and verbal communication skills necessary to present and share information with internal and external audiences.
Collaborative skills and the ability to work effectively in political environments.
Ability to interact effectively with customers, environmental groups and community-based organizations
Ability to get along well with all levels of management and government officials.

Education:

Bachelor’s Degree in Communications, Public/Government Administration, or related discipline or equivalent experience. – Law, Public Affairs, Business Administration, Communications

Experience:

Zero (0) to three (3) years’ experience in community relations, customer care or government relations. Requires experience preparing and delivering presentations.

Licenses & Certifications:

Valid motor vehicle license is required.

Working Conditions:

Must be available to work emergency storm assignment as required.
Must be available to travel between MA/CT/NH as necessary.
Extended work hours during emergency preparedness and significant events.
On-call media and emergency response responsibilities require night and weekend availability.
Evening work is expected to attend public hearings, town and city council meetings, business association meetings and company sponsored events.
Frequent travel within assigned territory and to utility facilities and communities within Eversource Service Area (CT, MA and NH). A safe, reliable vehicle is required. Frequent motor vehicle travel during the day and night in all weather conditions.
Expected to meet deadlines and work under pressure.
Though expected to work independently, extremely supportive, team-based environment.
Must be comfortable leveraging mobile technologies to work remotely as needed.

Mental Aspects:

Communicates governmental, regulatory and technical issues with public officials in public and political forums to effectively address emergent issues, public concerns and resolve customer problems.
General understanding of utility operations, electric distribution and transmission systems, customer care, emergency preparedness, energy efficiency, energy markets, rates and regulations. and company policies and procedures.
Collaboration with all corporate organizations, including Corporate Communications, Governmental Affairs, Media Relations, Electric and Gas Operation and Transmission; Regulatory Affairs.

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#LI-RL1

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Competencies:

Build trusting relationships

Manage and develop people

Foster teamwork and cross-functional collaboration

Lead change

Communicate strategic vision

Create an engaged workforce

Focus on the customer

Take ownership & accountability

Compensation and Benefits:

Eversource offers a competitive total rewards program.Check out our careers site for an overview of our benefits programs. Salary is commensurate with your experience. This position is eligible for a potential incentive.The annual salary range for this position is:

$67,230.00-$74,700.00

Worker Type:

Regular

Number of Openings:

1

Emergency Response:

Responding to emergency situations to meet customers’ needs is part of every employee’s role. If employed, you will be given an Emergency Restoration assignment. This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.

EEO Statement:

Eversource Energy is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.

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Overview

Eversource is always looking for employees who share the values that help make us one of the leading energy companies in the country. Our Corporate areas work collaboratively and strategically with all areas of the business to set policy and drive strategic direction. We create value for our business areas by delivering consistent, quality, cost-effective services, and leading change to build a more engaged workplace and a performance culture. You'll have a variety of opportunities to further your career. We have a great working environment, excellent compensation and benefit programs, and opportunities for growth and development.

Learn more about careers in IT, Finance/Accounting, Legal, Human Resources and Corporate Relations.

Success Profile

What makes a successful Corporate member?

Check out the top traits we're looking for and see if you have the right mix.

Collaborative
Customer Focus
Team Player
Adaptable
Detail Oriented
Positive

Culture

Our goal is to remain the best energy company in the nation, and to be the first with carbon-neutral operations by 2030.

We will achieve this by embracing perspectives our employees bring to the table. We are committed to:

Fostering a workplace where all employees, customers, and stakeholders are respected and valued.
Leveraging the unique talents, perspectives, and life experiences of every employee to drive our ongoing success.
Attracting, developing, and retaining a workforce capable of meeting the evolving needs of our customers while delivering reliable energy and exceptional service.

Over the past year, Eversource and employees contributed:
103 events with more than 23,000 hours and 4,900 employees—that's what Eversource volunteers accomplished in 2021 to help our communities across CT, NH, and MA. Whether it was collecting food for the holidays, passing out food in a local kitchen, or pulling trash out of the Connecticut River, we were there. Take a look at some highlights in this video.

Employee Testimonials

Kara, Manager of Financial
Planning & Budgets

Meet Kara

“I joined Eversource 11 years ago as an intern in the Accounting division and then full time after graduating from Roger Williams University with a degree in Accounting. It was an easy decision to work here because I felt the culture was a perfect fit for me. Eversource puts its customers and employees first and I find there is a great work life balance here.
In my current role as Manager of Financial Planning & Budgets, I support multiple organizations to help them achieve their business objectives, strategic initiatives, and remain on track with their budget goals. While doing so, I learn a lot about different organizations and get to work with a diverse group of individuals. There is so much to learn about Eversource and the Utility industry and I continue to be challenged and learn something new every day.”

Job Description