Test Technician

10/03/2024

Locations: Berlin, Connecticut

Eversource Energy is the largest Energy delivery company in New England. We support 4.4 million Gas and Electric customers across CT, MA, and NH.  Be a part of our mission to deliver reliable energy and superior customer service.  ENERGY- BRINGS US TOGETHER!!

Telecommunication/Wireless Services Group

This is an entry level position in the Radio Services/Wireless Services Department.  Handles technical assignments, under close supervision, associated with acceptance testing, maintenance, and/or repair of various communications systems.  This includes various communications platforms, process computers, peripheral hardware and various electronic components and devices.  Will assist with work associated with the compliance and maintenance of Critical Infrastructure Protection (CIP) systems.

Ideal candidate will have some or all the following experience, interest, theory, and knowledge on the following principals and devices: (Radio & RF theory, Antenna & radio wave propagation, Networking Basics)

Essential Functions:

• Troubleshoots, repairs, services equipment and systems associated with electrical and electronic equipment.
• Reads and interprets engineering drawings, schematic, wiring, logic, and interconnection diagrams may also include manufacture documentation.
• Provides input to reports, drawings, sketches, logs, and records of work performed; makes corrections to engineering drawings to reflect field changes
• Obtains clearance, if required, from appropriate dispatching to perform work on critical operating equipment or electronic systems.
• Operates a variety of electrical and electronic instruments to test and calibrate, such as voltmeters, ammeters, oscilloscopes, transmission test sets, frequency counters, spectrum analyzers, communications service monitors, multi-meters, etc.
• Identifies and analyzes communications problems/failures on systems including leased telephone facilities or internal communication circuits; reports and explains details of problems to the carrier or inter personnel; returns equipment to service following repair
• Must work on-call and during emergency restoration efforts as required.

Radio Services:

• Works independently on technical assignments associated with the acceptance testing, maintenance, or repair of analog and digital mobile radios (LMR/DMR), voice and data communication systems, mobile VSAT and portable satellite communication systems, simulcast radio systems, serial and network data communications, metering and alarm systems, telephone and voice dispatch consoles, telecom-based RFI investigations, SCADA protocols and communications, personal computers and peripheral hardware, and various electronic systems, components, and devices.  Individual is also responsible for compliance and maintenance of Critical Infrastructure Protection (CIP) systems and must maintain annual CIP certification.

Technical Knowledge/Skill/Education/Licenses/Certifications:

Technical Knowledge/Skill: 

• Knowledge of electrical and electronic components, circuitry, and systems.
• Ability to use computer-based technology with various types of operating systems.
• Skill and manual dexterity in making repairs, adjustments and modifications to equipment with a working familiarity of testing and measurement techniques.
• Knowledge of specialized instrumentation use and application; working familiarity with electrical and electronic testing and measurement techniques.
• Ability to communicate technical information effectively, in both verbal and written form.
• Knowledge of switching and tagging procedures preferred.
• Working knowledge of Eversource safety rules and practices.
• Networking Essentials Skills i.e. (IT Certification) preferred.

Education:     

• Associate Degree in electrical engineering; electrical technology or equivalent or Tech Certification in Electronics.

Experience:  

• Zero (0) to three (3) years of related experience          

Licenses & Certifications:  

• Critical Infrastructure Protection certification must be maintained annually; must maintain a valid motor vehicle operator’s license.
• CDL or the ability to obtain and maintain preferred.

Working Conditions:

• Must be available to work emergency restoration assignment as required.
• Must be available to travel between MA/CT/NH as necessary.
• Must be able to lift 50 pounds and work independently.

Mental Aspects:

• Must to be able to work independently in tight areas, small rooms, noisy environments and remote locations.

Leadership Behaviors/Competencies:

Set and Communicate Direction and Priorities

• Know the business plan and how your role connects to it
• Identify problems, issues; take responsibility for resolution
• Set high standards for self; deliver quality performance
• Raise ideas for improvement
• Communicate, communicate, communicate

Build Trusting Relationships

• Follow through on commitments made to manager, colleagues, and customers.
• Address difficult or controversial issues and encourage others to do the same.
• Have honest dialogue with others

Manage and Develop People

• Set performance goals that align with department and company goals
• Meet regularly with your supervisor/manager to discuss your performance
• Seek opportunities to develop skills and gain knowledge through on the job opportunities, i.e. working on projects, attending meetings, etc.

Foster Teamwork and Cross-functional Collaboration

• Work collaboratively within and across the organization to achieve “One Company” and other goals
• Recognize and address cross functional implications of your work

Create a Diverse, Inclusive Workforce

• Incorporate the diverse ideas and perspectives of team, colleagues, and customers in your work

Lead Change

• Proactively seek out opportunities to improve business performance and customer service.
• Respond positively to new demands or circumstances
• Exhibit a “can-do” attitude to support changes in priorities and work processes

Focus on the Customer

• Deliver superior service to our customers, both internal and external, in a reliable, attentive, courteous, quality, proactive and timely manner

Compensation and Benefits:

• Eversource offers a competitive total rewards program. The annual salary range for this position is $ 64,760.00  - $71,960.00  plus incentive. Salary is commensurate with your experience. Check out the career site for an overview of benefits.

Must successfully pass the TECH  (Technical Occupations Selection System) TEST.

Please include a resume when completing your online application

#elecajd

Worker Type:

Regular

Number of Openings:

1

EEO Statement

Eversource Energy is an Equal Opportunity and Affirmative Action Employer.  All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.

VEVRRA Federal Contractor

Emergency Response:

Responding to emergency situations to meet customers’ needs is part of every employee’s role. If employed, you will be given an Emergency Restoration assignment.  This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.