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RECRUITMENT FRAUD NOTICE

Analyst, Project Controls (Hybrid Schedule)

09/16/2026

Locations Westwood, Massachusetts; East Berlin, Connecticut; Springfield, Massachusetts; Manchester, New Hampshire

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Job Description

Analyst, Project Controls (Hybrid Schedule)

09/16/2026

Locations: Westwood, Massachusetts; East Berlin, Connecticut; Springfield, Massachusetts; Manchester, New Hampshire

Eversource will not offer immigration-related sponsorship for this position (e.g., H-1B, O-1, J-1, TN, E-3, etc.).  Applicants requiring visa sponsorship to start employment with Eversource will not be considered.

Eversource supports work-life balance by offering hybrid schedules for certain roles. Eligibility is based on job responsibilities, operational needs, nature of work and team dynamics. Current guidelines require employees to work at least three days in the office, including Tuesdays and Wednesdays, with the third day set by the employee and supervisor based on department needs. These guidelines apply to roles approved for remote work and are subject to change, based on managerial discretion and work performance. All applicants must be able to work up to five days in the office if needed (for example: emergencies, training, or other business needs) or should the policy change.


Position is responsible to analyze project data, create reports and report on the performance of the Customer Care Organization.  Responsible to ensure the timely and efficient monitoring and analysis of project costs, trends, and schedules. The role is also responsible to assist in the execution of Customer Care processes.

Essential Functions: 

  • Works with Customer Care Management, Investment Planning, Operations, Contract Administration, Procurement, Materials personnel to ensure overall consistency of project budgets and schedules are in alignment with corporate goals and strategies. 
  • Works with Investment Planning to ensure cost management is being performed at the project and program levels that include cost tracking, forecasting and reporting..
  • Tracks Project Management compliance performance with procedures regarding Key Project Decision Documents, record management, and quality control protocols.
  • Applies project analytics to project data to describe, predict, and improve business performance. Create project reports to recommend action or to guide decision making rooted in capital program management performance improvement.
  • Ensuring the accuracy of all cost information including confirmation that costs have been properly coded and allocated to project budgets.
  • Creates required accounting and project cost variances reports.
  • Assists as needed in developing and participating in customer care processes
  • Monitors and reports on project costs and commitment to budget and forecast.
  • Reviews, evaluates and reports on trends and their impact on project costs or project in-service dates.
  • Assess progress measurement and develops and updates progress charts for progress reporting.
  • Creates and maintains project level KPIs and project statistics reports.
  • Establishes new reporting formats and templates in compliance with company and external stakeholder requirements.

Qualifications:

Technical Knowledge/Skill:

  • The individual must be self-reliant with a strong sense of self-motivation, possess good communication skills, and demonstrate the ability to lead and direct activities of otherThis individual understands and applies financial, accounting, business, risk and project management theories and methodologies.
  • Knowledge of financial modeling, accounting, risk management, project management information systems, engineering economics, capital investment analysis techniques, plant accounting, tax and capital budgetin.
  • Ability to monitor and analyze cost and scheduling information, provide forecasts, make recommendations, and communicate effectively at all levels.
  • Demonstrated high competence in past assignments.

Education:

  • Bachelor’s Degree in Engineering, Accounting, Finance, Business or equivalent degree will be considered; MBA or equivalent education highly desirable.      

Experience:   

  • Three (3) plus years of related experience preferred with experience exposure to Project Manager, accountant, financial business analysts in a business involved with managing large complex multi-year projects.  Working knowledge of Oracle’s Primavera Unifier Project Controls is highly desirable.         

#LI-ES3

#custajd 

Competencies:

Build trusting relationships

Manage and develop people

Foster teamwork and cross-functional collaboration

Lead change

Communicate strategic vision

Create an engaged workforce

Focus on the customer

Take ownership & accountability

Compensation and Benefits:

Eversource offers a competitive total rewards program.Check out our careers site for an overview of our benefits programs. Salary is commensurate with your experience. This position is eligible for a potential incentive.The annual salary range for this position is:

$91,200.00-$101,330.00

Worker Type:

Regular

Number of Openings:

1

Emergency Response:

Responding to emergency situations to meet customers’ needs is part of every employee’s role. If employed, you will be given an Emergency Restoration assignment.  This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location. 


EEO Statement:

Eversource Energy is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.


VEVRRA Federal Contractor


Apply

Overview

As a Customer Service Representative, you are the first point of contact for our customers when they have questions about their bill, how to turn on/off their account when moving, and how Eversource is prepared to support them during storms. If you have a passion for helping customers and solving problems, and possess strong interpersonal skills, then this is the place to begin an exciting career with Eversource. There are lots of other opportunities in our Customer Group, including Metering and Credit, working with our Business Customers as an Account Executive and working on our Digital Strategy and Voice of the Customer projects.

About us

We are Eversource

Men at work

Success Profile

What makes a successful Customer Group employee?

Check out the top traits we're looking for and see if you have the right mix.

  • Collaborative
  • Customer Focus
  • Team Player
  • Adaptable
  • Detail Oriented
  • Positive

Culture

Our goal is to remain the best energy company in the nation, and to be the first with carbon-neutral operations by 2030.

We will achieve this by embracing perspectives our employees bring to the table. We are committed to:

  • Fostering a workplace where all employees, customers, and stakeholders are respected and valued.
  • Leveraging the unique talents, perspectives, and life experiences of every employee to drive our ongoing success.
  • Attracting, developing, and retaining a workforce capable of meeting the evolving needs of our customers while delivering reliable energy and exceptional service.

Benefits

Eversource employees are committed to providing reliable energy and superior customer service—and that's why we are committed to providing our employees with a highly competitive total rewards package. In addition to wages and salaries, the benefit programs Eversource offers its employees and family members are a significant part of the total rewards.

Benefits

Career Path

Icon Icon
  • Associates
  • Reps
  • Supervisors
  • Managers

Employee Testimonials

Chad, Customer
Experience Analyst

Meet Chad

“The views of our customers play an enormous role in decisions made at Eversource,” says Chad, Customer Experience Analyst on the Voice of the Customer team. “I take a great deal of pride in my job to make sure customer sentiments are front and center for our leadership on a constant basis, through our survey research and our Eversource Online Community.”

Lezanne, Contact Center
Billing Representative

Meet Lezanne

“Customers are often surprised to learn their appliances use varying amounts of energy during different seasons. Being able to help customers with tips for reducing their energy use is one of the most rewarding parts of my job.”

Candaliza, Contact
Center Representative

Meet Candaliza

“Many of our customers are spending more time at home, and we understand they are increasingly reliant on their power to be able to function and work remotely”, says Candaliza, Contact Center Representative in Manchester. “For the past year, I have been able to assist customers during snowstorms, damaging outages and with everyday questions about their bills from my home office. The true benefit is that I can be available to field these calls within a moment's notice, at all hours of the night during emergencies if needed, knowing that my only commute is to the other room.”

Job Description

Analyst, Project Controls (Hybrid Schedule)

09/16/2026

Locations: Westwood, Massachusetts; East Berlin, Connecticut; Springfield, Massachusetts; Manchester, New Hampshire

Eversource will not offer immigration-related sponsorship for this position (e.g., H-1B, O-1, J-1, TN, E-3, etc.).  Applicants requiring visa sponsorship to start employment with Eversource will not be considered.

Eversource supports work-life balance by offering hybrid schedules for certain roles. Eligibility is based on job responsibilities, operational needs, nature of work and team dynamics. Current guidelines require employees to work at least three days in the office, including Tuesdays and Wednesdays, with the third day set by the employee and supervisor based on department needs. These guidelines apply to roles approved for remote work and are subject to change, based on managerial discretion and work performance. All applicants must be able to work up to five days in the office if needed (for example: emergencies, training, or other business needs) or should the policy change.


Position is responsible to analyze project data, create reports and report on the performance of the Customer Care Organization.  Responsible to ensure the timely and efficient monitoring and analysis of project costs, trends, and schedules. The role is also responsible to assist in the execution of Customer Care processes.

Essential Functions: 

  • Works with Customer Care Management, Investment Planning, Operations, Contract Administration, Procurement, Materials personnel to ensure overall consistency of project budgets and schedules are in alignment with corporate goals and strategies. 
  • Works with Investment Planning to ensure cost management is being performed at the project and program levels that include cost tracking, forecasting and reporting..
  • Tracks Project Management compliance performance with procedures regarding Key Project Decision Documents, record management, and quality control protocols.
  • Applies project analytics to project data to describe, predict, and improve business performance. Create project reports to recommend action or to guide decision making rooted in capital program management performance improvement.
  • Ensuring the accuracy of all cost information including confirmation that costs have been properly coded and allocated to project budgets.
  • Creates required accounting and project cost variances reports.
  • Assists as needed in developing and participating in customer care processes
  • Monitors and reports on project costs and commitment to budget and forecast.
  • Reviews, evaluates and reports on trends and their impact on project costs or project in-service dates.
  • Assess progress measurement and develops and updates progress charts for progress reporting.
  • Creates and maintains project level KPIs and project statistics reports.
  • Establishes new reporting formats and templates in compliance with company and external stakeholder requirements.

Qualifications:

Technical Knowledge/Skill:

  • The individual must be self-reliant with a strong sense of self-motivation, possess good communication skills, and demonstrate the ability to lead and direct activities of otherThis individual understands and applies financial, accounting, business, risk and project management theories and methodologies.
  • Knowledge of financial modeling, accounting, risk management, project management information systems, engineering economics, capital investment analysis techniques, plant accounting, tax and capital budgetin.
  • Ability to monitor and analyze cost and scheduling information, provide forecasts, make recommendations, and communicate effectively at all levels.
  • Demonstrated high competence in past assignments.

Education:

  • Bachelor’s Degree in Engineering, Accounting, Finance, Business or equivalent degree will be considered; MBA or equivalent education highly desirable.      

Experience:   

  • Three (3) plus years of related experience preferred with experience exposure to Project Manager, accountant, financial business analysts in a business involved with managing large complex multi-year projects.  Working knowledge of Oracle’s Primavera Unifier Project Controls is highly desirable.         

#LI-ES3

#custajd 

Competencies:

Build trusting relationships

Manage and develop people

Foster teamwork and cross-functional collaboration

Lead change

Communicate strategic vision

Create an engaged workforce

Focus on the customer

Take ownership & accountability

Compensation and Benefits:

Eversource offers a competitive total rewards program.Check out our careers site for an overview of our benefits programs. Salary is commensurate with your experience. This position is eligible for a potential incentive.The annual salary range for this position is:

$91,200.00-$101,330.00

Worker Type:

Regular

Number of Openings:

1

Emergency Response:

Responding to emergency situations to meet customers’ needs is part of every employee’s role. If employed, you will be given an Emergency Restoration assignment.  This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location. 


EEO Statement:

Eversource Energy is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.


VEVRRA Federal Contractor


Apply

Penni McLean Conner is executive vice president at Eversource.

Bob Giannino is CEO at United Way of Massachusetts Bay and Merrimack Valley.

Five ways we can work together to help communities in need

  • Promote economic justice and stability
  • Reimagine the safety net
  • Respond to the growing eviction crisis
  • Create deeply affordable housing and expand supportive services
  • Increase access to early education.

We're committed to:

  • Fully integrating environmental, social and governance (ESG) initiatives into all of our business practices
  • Achieving carbon neutrality in our operations by 2030
  • Delivering reliable energy while integrating clean, renewable resources that support New England's emission-reduction goals
  • Investing in the innovation of energy infrastructure and new technologies

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