IT Manager - Corporate Functions (Hybrid)
09/15/2026Locations East Berlin, Connecticut; Westwood, Massachusetts
Job Description
IT Manager - Corporate Functions (Hybrid)
09/15/2026Locations: East Berlin, Connecticut; Westwood, Massachusetts
Eversource will not offer immigration-related sponsorship for this position (e.g., H-1B, O-1, J-1, TN, E-3, etc.). Applicants requiring visa sponsorship to start employment with Eversource will not be considered.
Eversource supports work-life balance by offering hybrid schedules for certain roles.Eligibility is based on job responsibilities, operational needs, nature ofworkand team dynamics. Current guidelines require employees to work at least three days in the office, including Tuesdays and Wednesdays, with the third day set by the employee and supervisor based on department needs. These guidelines apply to roles approved for remote work and are subject tochange, basedon managerial discretion and work performance. All applicants must be able towork up to five days in the office if needed (for example: emergencies, training, or other business needs) or should the policy change.
The IT Manager – Business Services is responsible for leading technology strategy, delivery, operations, and continuous improvement for enterprise shared services departments, including HR, Payroll, Marketing and Communications, Sustainability, Regulatory, and related corporate functions. This role partners closely with business leaders to understand strategic priorities, translate business needs into technology roadmaps, and deliver secure, reliable, scalable, and user-friendly solutions that improve workforce experience, operational performance, compliance, and business agility.
The manager provides leadership across application portfolios, vendor partnerships, delivery teams, and support services, ensuring that technology investments align with business value, enterprise architecture, cybersecurity, data governance, and regulatory requirements. The role requires strong relationship management, product and portfolio thinking, operational discipline, and the ability to lead cross-functional teams through change.
Essential Functions:
Serve as the primary IT leader for HR, Payroll, Marketing and Communications, Sustainability, Regulatory, and other shared services stakeholders.
Develop and maintain business-aligned technology roadmaps that support workforce experience, payroll accuracy, employee communications, brand and customer communications, ESG reporting, regulatory processes, and shared services modernization.
Lead planning, prioritization, delivery, and operational support for applications and platforms used by assigned business areas, including SaaS, cloud, integration, workflow, analytics, collaboration, and enterprise business systems.
Partner with business leaders to define outcomes, success measures, funding needs, risks, dependencies, and delivery priorities.
Manage delivery teams, product owners, business analysts, engineers, vendors, and shared technology partners to ensure high-quality execution and reliable support.
Drive continuous improvement by simplifying processes, reducing manual work, improving data quality, and increasing adoption of digital and self-service capabilities.
Ensure solutions comply with cybersecurity, data privacy, records retention, accessibility, audit, regulatory, and enterprise architecture standards.
Oversee vendor performance, contract execution support, service levels, financial tracking, and issue resolution for assigned technology products and services.
Support agile, product-centric, and portfolio-based ways of working, including backlog management, release planning, dependency management, and value tracking.
Lead incident, problem, change, and release management activities to maintain system stability and minimize business disruption.
Prepare executive-ready status updates, recommendations, business cases, and decision materials for IT and business leadership.
Develop team members through coaching, performance management, role clarity, feedback, and career development.
Technical Knowledge/Skill/Education/Licenses/Certifications:
Technical Knowledge/Skill:
Strong understanding of enterprise application delivery, product management, agile delivery practices, IT service management, vendor management, and portfolio governance.
Ability to translate business strategy into technology capabilities, roadmaps, investment plans, delivery backlogs, and measurable outcomes.
Knowledge of HR, payroll, communications, sustainability, regulatory, and shared services processes, including sensitive data handling and compliance considerations.
Working knowledge of systems integration, application lifecycle management, cloud services, data management, reporting, automation, cybersecurity, privacy, and audit controls.
Strong financial acumen, including budgeting, forecasting, business case development, cost management, and technology investment prioritization.
Excellent communication skills with the ability to present complex technical topics in clear business language for executives, business partners, and delivery teams.
Strong problem-solving, decision-making, facilitation, negotiation, and conflict-resolution skills.
Education:
Bachelor’s degree in information technology, Computer Science, Business Administration, Engineering, or a related discipline, or equivalent related experience.
Advanced degree or relevant leadership, agile, product management, ITIL, cloud, cybersecurity, or project management certification is desirable.
Experience:
Minimum of ten (10) to twelve (12) years of progressive experience in information technology, business applications, product delivery, business relationship management, or enterprise shared services technology leadership.
Experience supporting HR, Payroll, Communications, Sustainability, Regulatory, Finance, Legal, or other corporate shared services functions is strongly preferred.
Demonstrated experience managing application portfolios, technology roadmaps, production support, enhancements, and project delivery in a complex enterprise environment.
Experience leading teams, vendors, and cross-functional partners across business, IT, cybersecurity, architecture, data, infrastructure, and operations.
Experience with SaaS platforms, ERP/HCM systems, payroll systems, CRM, content management, workflow automation, reporting, analytics, integration platforms, and cloud-based solutions is preferred.
Licenses & Certifications:
None
Working Conditions:
Must be available to work emergency restoration assignment as required.
Must be available to travel between MA/CT/NH as necessary.
#LI-Hybrid
#LI-ES3
#corpajd
Competencies:
Build trusting relationships
Manage and develop people
Foster teamwork and cross-functional collaboration
Lead change
Communicate strategic vision
Create an engaged workforce
Focus on the customer
Take ownership & accountability
Compensation and Benefits:
Eversource offers a competitive total rewards program.Check out our careers site for an overview of our benefits programs. Salary is commensurate with your experience. This position is eligible for a potential incentive.The annual salary range for this position is:
$158,310.00-$175,900.00Worker Type:
RegularNumber of Openings:
1Emergency Response:
Responding to emergency situations to meet customers’ needs is part of every employee’s role. If employed, you will be given an Emergency Restoration assignment. This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.
EEO Statement:
Eversource Energy is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.
VEVRRA Federal Contractor
Overview
Eversource is always looking for employees who share the values that help make us one of the leading energy companies in the country. Our Corporate areas work collaboratively and strategically with all areas of the business to set policy and drive strategic direction. We create value for our business areas by delivering consistent, quality, cost-effective services, and leading change to build a more engaged workplace and a performance culture. You'll have a variety of opportunities to further your career. We have a great working environment, excellent compensation and benefit programs, and opportunities for growth and development.
Learn more about careers in IT, Finance/Accounting, Legal, Human Resources and Corporate Relations.
About us
We are Eversource
Success Profile
What makes a successful Corporate member?
Check out the top traits we're looking for and see if you have the right mix.
- Collaborative
- Customer Focus
- Team Player
- Adaptable
- Detail Oriented
- Positive
Culture
Our goal is to remain the best energy company in the nation, and to be the first with carbon-neutral operations by 2030.
We will achieve this by embracing perspectives our employees bring to the table. We are committed to:
- Fostering a workplace where all employees, customers, and stakeholders are respected and valued.
- Leveraging the unique talents, perspectives, and life experiences of every employee to drive our ongoing success.
- Attracting, developing, and retaining a workforce capable of meeting the evolving needs of our customers while delivering reliable energy and exceptional service.
Over the past year, Eversource and employees contributed:
103 events with more than 23,000 hours and 4,900 employees—that's what Eversource volunteers accomplished in 2021 to help our communities across CT, NH, and MA. Whether it was collecting food for the holidays, passing out food in a local kitchen, or pulling trash out of the Connecticut River, we were there. Take a look at some highlights in this video.
Employee Testimonials
Kara, Manager of Financial
Planning & Budgets
Meet Kara
“I joined Eversource 11 years ago as an intern in the Accounting division and then full time after graduating from Roger Williams University with a degree in Accounting. It was an easy decision to work here because I felt the culture was a perfect fit for me. Eversource puts its customers and employees first and I find there is a great work life balance here.
In my current role as Manager of Financial Planning & Budgets, I support multiple organizations to help them achieve their business objectives, strategic initiatives, and remain on track with their budget goals. While doing so, I learn a lot about different organizations and get to work with a diverse group of individuals. There is so much to learn about Eversource and the Utility industry and I continue to be challenged and learn something new every day.”
Job Description
IT Manager - Corporate Functions (Hybrid)
09/15/2026Locations: East Berlin, Connecticut; Westwood, Massachusetts
Eversource will not offer immigration-related sponsorship for this position (e.g., H-1B, O-1, J-1, TN, E-3, etc.). Applicants requiring visa sponsorship to start employment with Eversource will not be considered.
Eversource supports work-life balance by offering hybrid schedules for certain roles.Eligibility is based on job responsibilities, operational needs, nature ofworkand team dynamics. Current guidelines require employees to work at least three days in the office, including Tuesdays and Wednesdays, with the third day set by the employee and supervisor based on department needs. These guidelines apply to roles approved for remote work and are subject tochange, basedon managerial discretion and work performance. All applicants must be able towork up to five days in the office if needed (for example: emergencies, training, or other business needs) or should the policy change.
The IT Manager – Business Services is responsible for leading technology strategy, delivery, operations, and continuous improvement for enterprise shared services departments, including HR, Payroll, Marketing and Communications, Sustainability, Regulatory, and related corporate functions. This role partners closely with business leaders to understand strategic priorities, translate business needs into technology roadmaps, and deliver secure, reliable, scalable, and user-friendly solutions that improve workforce experience, operational performance, compliance, and business agility.
The manager provides leadership across application portfolios, vendor partnerships, delivery teams, and support services, ensuring that technology investments align with business value, enterprise architecture, cybersecurity, data governance, and regulatory requirements. The role requires strong relationship management, product and portfolio thinking, operational discipline, and the ability to lead cross-functional teams through change.
Essential Functions:
Serve as the primary IT leader for HR, Payroll, Marketing and Communications, Sustainability, Regulatory, and other shared services stakeholders.
Develop and maintain business-aligned technology roadmaps that support workforce experience, payroll accuracy, employee communications, brand and customer communications, ESG reporting, regulatory processes, and shared services modernization.
Lead planning, prioritization, delivery, and operational support for applications and platforms used by assigned business areas, including SaaS, cloud, integration, workflow, analytics, collaboration, and enterprise business systems.
Partner with business leaders to define outcomes, success measures, funding needs, risks, dependencies, and delivery priorities.
Manage delivery teams, product owners, business analysts, engineers, vendors, and shared technology partners to ensure high-quality execution and reliable support.
Drive continuous improvement by simplifying processes, reducing manual work, improving data quality, and increasing adoption of digital and self-service capabilities.
Ensure solutions comply with cybersecurity, data privacy, records retention, accessibility, audit, regulatory, and enterprise architecture standards.
Oversee vendor performance, contract execution support, service levels, financial tracking, and issue resolution for assigned technology products and services.
Support agile, product-centric, and portfolio-based ways of working, including backlog management, release planning, dependency management, and value tracking.
Lead incident, problem, change, and release management activities to maintain system stability and minimize business disruption.
Prepare executive-ready status updates, recommendations, business cases, and decision materials for IT and business leadership.
Develop team members through coaching, performance management, role clarity, feedback, and career development.
Technical Knowledge/Skill/Education/Licenses/Certifications:
Technical Knowledge/Skill:
Strong understanding of enterprise application delivery, product management, agile delivery practices, IT service management, vendor management, and portfolio governance.
Ability to translate business strategy into technology capabilities, roadmaps, investment plans, delivery backlogs, and measurable outcomes.
Knowledge of HR, payroll, communications, sustainability, regulatory, and shared services processes, including sensitive data handling and compliance considerations.
Working knowledge of systems integration, application lifecycle management, cloud services, data management, reporting, automation, cybersecurity, privacy, and audit controls.
Strong financial acumen, including budgeting, forecasting, business case development, cost management, and technology investment prioritization.
Excellent communication skills with the ability to present complex technical topics in clear business language for executives, business partners, and delivery teams.
Strong problem-solving, decision-making, facilitation, negotiation, and conflict-resolution skills.
Education:
Bachelor’s degree in information technology, Computer Science, Business Administration, Engineering, or a related discipline, or equivalent related experience.
Advanced degree or relevant leadership, agile, product management, ITIL, cloud, cybersecurity, or project management certification is desirable.
Experience:
Minimum of ten (10) to twelve (12) years of progressive experience in information technology, business applications, product delivery, business relationship management, or enterprise shared services technology leadership.
Experience supporting HR, Payroll, Communications, Sustainability, Regulatory, Finance, Legal, or other corporate shared services functions is strongly preferred.
Demonstrated experience managing application portfolios, technology roadmaps, production support, enhancements, and project delivery in a complex enterprise environment.
Experience leading teams, vendors, and cross-functional partners across business, IT, cybersecurity, architecture, data, infrastructure, and operations.
Experience with SaaS platforms, ERP/HCM systems, payroll systems, CRM, content management, workflow automation, reporting, analytics, integration platforms, and cloud-based solutions is preferred.
Licenses & Certifications:
None
Working Conditions:
Must be available to work emergency restoration assignment as required.
Must be available to travel between MA/CT/NH as necessary.
#LI-Hybrid
#LI-ES3
#corpajd
Competencies:
Build trusting relationships
Manage and develop people
Foster teamwork and cross-functional collaboration
Lead change
Communicate strategic vision
Create an engaged workforce
Focus on the customer
Take ownership & accountability
Compensation and Benefits:
Eversource offers a competitive total rewards program.Check out our careers site for an overview of our benefits programs. Salary is commensurate with your experience. This position is eligible for a potential incentive.The annual salary range for this position is:
$158,310.00-$175,900.00Worker Type:
RegularNumber of Openings:
1Emergency Response:
Responding to emergency situations to meet customers’ needs is part of every employee’s role. If employed, you will be given an Emergency Restoration assignment. This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.
EEO Statement:
Eversource Energy is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.
VEVRRA Federal Contractor
Benefits
Eversource employees are committed to providing reliable energy and superior customer service—and that's why we are committed to providing our employees with a highly competitive total rewards package. In addition to wages and salaries, the benefit programs Eversource offers its employees and family members are a significant part of the total rewards.
