IT Contract Administrator (Hybrid)
07/22/2026Locations East Berlin, Connecticut
Job Description
IT Contract Administrator (Hybrid)
07/22/2026Locations: East Berlin, Connecticut
Eversource will not offer immigration-related sponsorship for this position (e.g., H-1B, O-1, J-1, TN, E-3, etc.). Applicants requiring visa sponsorship to start employment with Eversource will not be considered.
Eversource supports work-life balance by offering hybrid schedules for certain roles. Eligibility is based on job responsibilities, operational needs, nature ofworkand team dynamics. Current guidelines require employees to work at least three days in the office, including Tuesdays and Wednesdays, with the third day set by the employee and supervisor based on department needs. These guidelines apply to roles approved for remote work and are subject tochange, basedon managerial discretion and work performance. All applicants must be able towork up to five days in the office if needed (for example: emergencies, training, or other business needs) or should the policy change.
We are seeking a highly skilled IT Contract Analyst to oversee and manage a portfolio of critical Master Services Agreements (MSAs) supporting enterprise IT services. This role bridges Finance, Procurement, Legal, and IT, ensuring strong financial governance, contractual compliance, and operational performance across key Managed Service Providers (MSPs).
The ideal candidate brings a financial and contractual foundation and is motivated to work in a fast-evolving IT environment where technology delivery, vendor performance, and cost optimization directly impact business outcomes.
This position owns the end-to-end contract lifecycle—from strategic planning and negotiation through execution, performance management, and contract closeout—while driving continuous improvement in vendor governance and service delivery.
Essential Functions:
Contract Administration & Compliance
Administer all aspects of contracts, including rates, schedules, amendments, and compliance obligations.
Manage and document the contract change order process (scope, pricing, approvals).
Ensure adherence to corporate policies, security requirements, and regulatory standards.
Maintain comprehensive documentation, including contract decisions, audit trails, and closeout records.
Risk Management & Controls
Implement and enforce scope control processes to minimize out-of-scope spend.
Track issues such as errors, rework, and service deficiencies, and pursue back charges or remediation as appropriate.
Monitor subcontracting activities to ensure transparency and compliance.
Partner with leadership to proactively manage contractual risks, claims, and disputes.
Stakeholder Engagement
Serve as the primary interface between IT Product Centers, Business Leaders, and Service Providers.
Communicate contract strategy, performance insights, and risks to directors and senior leadership.
Train internal stakeholders on contract compliance, financial accountability, and procurement processes.
Foster strong, collaborative relationships with MSP leads and key vendors.
Process Improvement & Reporting
Develop and maintain contract governance processes, including workflows, RACI models, and control frameworks.
Leverage tools (e.g., Power BI, Excel, SharePoint) to deliver data-driven insights and reporting dashboards.
Drive continuous improvement in contract management practices, vendor governance, and operational efficiency.
Technical Knowledge/Skill/Education/Licenses/Certifications:
Technical Knowledge/Skill:
Contract & Financial Management
Strong understanding of contract administration, commercial terms, pricing models, and financial controls
Experience supporting MSAs, professional services agreements, or managed services contracts
Ability to interpret legal language and translate into operational and financial impact
Analytical & Technical Skills
Advanced Excel skills (including Power Query); ability to analyze and reconcile large datasets
Experience with reporting and visualization tools (Power BI preferred)
Familiarity with contract lifecycle tools, ERP systems, or asset management tools (e.g., Maximo)
SharePoint experience for document management and workflow tracking
Business & Interpersonal Skills
Strong negotiation and vendor management capabilities
Ability to influence stakeholders and operate with assertive, professional judgment
Excellent communication and presentation skills (executive-level readiness)
Strong organizational skills with attention to detail and process discipline
Ability to work independently in a fast-paced, evolving IT environment
Education:
Bachelor’s degree in Business Administration, Finance, Accounting, IT, or related discipline or equivalent experience
Experience:
3–5 years of experience in contract management, vendor management, procurement, or financial oversight
Experience supporting IT services contracts or MSP environments strongly preferred
Licenses & Certifications:
N/A
Working Conditions:
Must be available to work emergency restoration assignment as required.
Must be available to travel between MA/CT/NH as necessary.
#LI-ES3
#LI-Hybrid
#corpajd
Competencies:
Build trusting relationships
Manage and develop people
Foster teamwork and cross-functional collaboration
Lead change
Communicate strategic vision
Create an engaged workforce
Focus on the customer
Take ownership & accountability
Compensation and Benefits:
Eversource offers a competitive total rewards program.Check out our careers site for an overview of our benefits programs. Salary is commensurate with your experience. This position is eligible for a potential incentive.The annual salary range for this position is:
$93,630.00-$104,030.00Worker Type:
RegularNumber of Openings:
1Emergency Response:
Responding to emergency situations to meet customers’ needs is part of every employee’s role. If employed, you will be given an Emergency Restoration assignment. This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.
EEO Statement:
Eversource Energy is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.
VEVRRA Federal Contractor
Overview
Eversource is always looking for employees who share the values that help make us one of the leading energy companies in the country. Our Corporate areas work collaboratively and strategically with all areas of the business to set policy and drive strategic direction. We create value for our business areas by delivering consistent, quality, cost-effective services, and leading change to build a more engaged workplace and a performance culture. You'll have a variety of opportunities to further your career. We have a great working environment, excellent compensation and benefit programs, and opportunities for growth and development.
Learn more about careers in IT, Finance/Accounting, Legal, Human Resources and Corporate Relations.
Success Profile
What makes a successful Corporate member?
Check out the top traits we're looking for and see if you have the right mix.
- Collaborative
- Customer Focus
- Team Player
- Adaptable
- Detail Oriented
- Positive
Culture
Our goal is to remain the best energy company in the nation, and to be the first with carbon-neutral operations by 2030.
We will achieve this by embracing perspectives our employees bring to the table. We are committed to:
- Fostering a workplace where all employees, customers, and stakeholders are respected and valued.
- Leveraging the unique talents, perspectives, and life experiences of every employee to drive our ongoing success.
- Attracting, developing, and retaining a workforce capable of meeting the evolving needs of our customers while delivering reliable energy and exceptional service.
Over the past year, Eversource and employees contributed:
103 events with more than 23,000 hours and 4,900 employees—that's what Eversource volunteers accomplished in 2021 to help our communities across CT, NH, and MA. Whether it was collecting food for the holidays, passing out food in a local kitchen, or pulling trash out of the Connecticut River, we were there. Take a look at some highlights in this video.
Employee Testimonials
Job Description
IT Contract Administrator (Hybrid)
07/22/2026Locations: East Berlin, Connecticut
Eversource will not offer immigration-related sponsorship for this position (e.g., H-1B, O-1, J-1, TN, E-3, etc.). Applicants requiring visa sponsorship to start employment with Eversource will not be considered.
Eversource supports work-life balance by offering hybrid schedules for certain roles. Eligibility is based on job responsibilities, operational needs, nature ofworkand team dynamics. Current guidelines require employees to work at least three days in the office, including Tuesdays and Wednesdays, with the third day set by the employee and supervisor based on department needs. These guidelines apply to roles approved for remote work and are subject tochange, basedon managerial discretion and work performance. All applicants must be able towork up to five days in the office if needed (for example: emergencies, training, or other business needs) or should the policy change.
We are seeking a highly skilled IT Contract Analyst to oversee and manage a portfolio of critical Master Services Agreements (MSAs) supporting enterprise IT services. This role bridges Finance, Procurement, Legal, and IT, ensuring strong financial governance, contractual compliance, and operational performance across key Managed Service Providers (MSPs).
The ideal candidate brings a financial and contractual foundation and is motivated to work in a fast-evolving IT environment where technology delivery, vendor performance, and cost optimization directly impact business outcomes.
This position owns the end-to-end contract lifecycle—from strategic planning and negotiation through execution, performance management, and contract closeout—while driving continuous improvement in vendor governance and service delivery.
Essential Functions:
Contract Administration & Compliance
Administer all aspects of contracts, including rates, schedules, amendments, and compliance obligations.
Manage and document the contract change order process (scope, pricing, approvals).
Ensure adherence to corporate policies, security requirements, and regulatory standards.
Maintain comprehensive documentation, including contract decisions, audit trails, and closeout records.
Risk Management & Controls
Implement and enforce scope control processes to minimize out-of-scope spend.
Track issues such as errors, rework, and service deficiencies, and pursue back charges or remediation as appropriate.
Monitor subcontracting activities to ensure transparency and compliance.
Partner with leadership to proactively manage contractual risks, claims, and disputes.
Stakeholder Engagement
Serve as the primary interface between IT Product Centers, Business Leaders, and Service Providers.
Communicate contract strategy, performance insights, and risks to directors and senior leadership.
Train internal stakeholders on contract compliance, financial accountability, and procurement processes.
Foster strong, collaborative relationships with MSP leads and key vendors.
Process Improvement & Reporting
Develop and maintain contract governance processes, including workflows, RACI models, and control frameworks.
Leverage tools (e.g., Power BI, Excel, SharePoint) to deliver data-driven insights and reporting dashboards.
Drive continuous improvement in contract management practices, vendor governance, and operational efficiency.
Technical Knowledge/Skill/Education/Licenses/Certifications:
Technical Knowledge/Skill:
Contract & Financial Management
Strong understanding of contract administration, commercial terms, pricing models, and financial controls
Experience supporting MSAs, professional services agreements, or managed services contracts
Ability to interpret legal language and translate into operational and financial impact
Analytical & Technical Skills
Advanced Excel skills (including Power Query); ability to analyze and reconcile large datasets
Experience with reporting and visualization tools (Power BI preferred)
Familiarity with contract lifecycle tools, ERP systems, or asset management tools (e.g., Maximo)
SharePoint experience for document management and workflow tracking
Business & Interpersonal Skills
Strong negotiation and vendor management capabilities
Ability to influence stakeholders and operate with assertive, professional judgment
Excellent communication and presentation skills (executive-level readiness)
Strong organizational skills with attention to detail and process discipline
Ability to work independently in a fast-paced, evolving IT environment
Education:
Bachelor’s degree in Business Administration, Finance, Accounting, IT, or related discipline or equivalent experience
Experience:
3–5 years of experience in contract management, vendor management, procurement, or financial oversight
Experience supporting IT services contracts or MSP environments strongly preferred
Licenses & Certifications:
N/A
Working Conditions:
Must be available to work emergency restoration assignment as required.
Must be available to travel between MA/CT/NH as necessary.
#LI-ES3
#LI-Hybrid
#corpajd
Competencies:
Build trusting relationships
Manage and develop people
Foster teamwork and cross-functional collaboration
Lead change
Communicate strategic vision
Create an engaged workforce
Focus on the customer
Take ownership & accountability
Compensation and Benefits:
Eversource offers a competitive total rewards program.Check out our careers site for an overview of our benefits programs. Salary is commensurate with your experience. This position is eligible for a potential incentive.The annual salary range for this position is:
$93,630.00-$104,030.00Worker Type:
RegularNumber of Openings:
1Emergency Response:
Responding to emergency situations to meet customers’ needs is part of every employee’s role. If employed, you will be given an Emergency Restoration assignment. This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.
EEO Statement:
Eversource Energy is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.
VEVRRA Federal Contractor
