Eversource will not offer immigration-related sponsorship for this position.  Applicants who require immigration sponsorship—either now or in the future—should not apply.  This includes, but is not limited to, direct company sponsorship, listing Eversource as the employer of record on immigration documents, or any work authorization that requires company involvement or documentation (e.g., H-1B, OPT, STEM OPT, CPT, TN, J-1, O-1, etc.).

Intern Role and Day-to-Day Activities:

Eversource invoice, wireless, and wireline provisioning process handling. The job role will work with Calero, the providers, and the internal finance teams to support the processing of invoices and maintain an accurate Calero service inventory from the following service providers:

• American Messaging
• Atlantic Broadband
• AT&T
• AT&T Mobility (First Net)
• Comcast
• Crocker Communications
• CVC
• Consolidated (Fairpoint)
• Frontier Communications
• Crown Castle (Lightower)
• Spectrum Communications
• Spok (USA Mobility)
• Verizon
• Verizon Wireless

The services include wireline, wireless, usage accounts, pagers, toll free services, fiber networks, platforms, hosted solutions and other voice and data services. Some of the providers have Portal access which can be used to verify questions and billing issues.

Invoice Processing:

• Validate that all invoices are loaded into Calero each month
• Interact with Calero regarding missing or late invoices
• Review charges on invoices and research anomalies
• Research and resolve services without a General Ledger account string
• Assure new services are added to a summary invoice
• Oversee approval process maintaining SLA and avoiding late charges
• Assure reverse AP Import files are received from Maximo
• Work on monthly UVL (Unvouchered Liability) report for finance
• Track IT budget and variances
• Track PO budget
• Prepare POs 2 months in advance of expiration

Services Review and Optimization:

Wireline:

• Review monthly Calero reports
• Benchmark pricing
• Monitor contract compliance
• Monitor contract expiration
• Oversee Calero Wireline provisioning
• Assist users with entering orders
• Train users on using the VeraSMART portal

Wireless:

• Review wireless cost variances
• Monitor contract compliance
• Monitor contract expiration
• Assure correct plan assignments
• Review 0-Usage reports
• Assure balanced data for tablet and corporate accounts
• Order cellular and pager lines, equipment accessories, plan, and features
• Manage SIM card activations for various device and wireless accounts
• Manage repairs

Provisioning:

• Interact with users to assure orders are submitted properly and inventory is added to the VeraSMART system

Qualifications:

• Must be pursuing an Associate's or Bachelor's degree with plans to graduare in May 2026.

Interns are paid through our Managed Service Provider Program and are not employees of Eversource.  Pay rates are hourly, based on year of graduation and if the role is technical or non-technical. Rates start at $18.12 for a freshman and go up to $27.63 for a graduate level student.

Competencies:

Build trusting relationships

Manage and develop people

Foster teamwork and cross-functional collaboration

Lead change

Communicate strategic vision

Create an engaged workforce

Focus on the customer

Take ownership & accountability

Build trusting relationships

Worker Type:

Number of Openings:

Emergency Response:

Responding to emergency situations to meet customers’ needs is part of every employee’s role. If employed, you will be given an Emergency Restoration assignment.  This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location. 

EEO Statement:

Eversource Energy is an Equal Opportunity and Affirmative Action Employer.  All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.

VEVRRA Federal Contractor