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Leads in the coordination, monitoring, and execution of compliance activity associated with applicable NERC Reliability Standards with a particular focus on Cyber Security in addition to Protection and Control Standards. Monitors activity at FERC, NERC (North American Electric Reliability Corporation) and NPCC (Northeast Power Coordinating Council) levels to provide awareness to internal stakeholders. Represents Eversource strategic and operational interests within various governmental-industry organizations including NERC, NPCC , ISO-NE and NATF (North American Transmission Forum). Responsible for monitoring and analyzing pending NERC Standards that may impact Eversource. Manages and coordinates impact of new NERC Standards with impacted internal stakeholders. Responsible for coordinating Reliability Compliance interaction with various cross functional teams and leading cross-functional issue teams. Has lead role in assisting internal stakeholders in external audit preparation, internal self-assessments, external compliance certifications and internal investigations on potential non-compliances.

Essential Functions: 

• Manage relationships with regulatory relations with NERC, NPCC and ISO-NE in context of applicable NERC Reliability Standards.  Monitors activity at the FERC, NERC and NPCC levels to provide awareness to internal stakeholders.
• Represents Eversource strategic and operational interests within various governmental-industry organizations including NERC, NPCC, ISO-NE and NAFT. Maintain industry engagement with NATF and specifically with the Risk, Controls and Compliance (RCC) practice group. In addition, active participation on NPCC regional webinars on compliance topics.
• Responsible for monitoring and analyzing pending NERC Standards that may impact Eversource.  Manages and coordinates impact of new NERC Standards with impacted internal stakeholders.  Responsible for coordinating Reliability Compliance interaction with various cross functional teams and leading cross-functional issue teams. Where appropriate, work with subject matters experts to develop Eversource position on new or revised NERC Standards and provide input into the Standards development process.
• Lead role in assisting internal stakeholders in external audit preparation, internal self-assessments, external compliance certifications and internal investigations on potential non-compliances.   
• Participates in preparation of materials for monthly Compliance Work Plan meetings.
• Proficient in the use of Archer GRC (Governance, Risk & Compliance) application that manages tracking and monitoring of compliance activity.
• Technical Knowledge/Skill/Education/Licenses/Certifications:

Technical Knowledge/Skill:

• Program Management and analytical skills.    
• Demonstrated expertise in verbal and written communications, and formal presentations. 
• Demonstrate expertise in relationship/team building both with peers, key internal stakeholders and external stakeholders (NERC, NPCC, ISO-NE, NATF).
• Demonstrate ability to influence and lead others.
• Develop proficiency in Archer GRC application
• Ability to provide a high-level strategic viewpoint based on critical thinking supported by detail-based analyses.
• Ability to work effectively and independently with all levels of management within Eversource organization and with external regulatory stakeholders (NERC, NPCC, ISO-NE).
• Demonstrated ability to coordinate and lead cross-functional teams.
• Strong ability to bridge technical matters via coordination with subject matter experts and communicate to management in a clear and articulate manner.
• Proven track-record in planning, coordinating and managing multiple compliance activities
• Proven ability to build trust, negotiate and develop common solutions with internal stakeholders with regards to possible non-compliance investigations.

Education:

Baccalaureate degree in business, engineering, science, or similar discipline or related work experience.                        

Experience:           

Minimum of five (5) to ten (10) years of experience.  Prior experience with NERC Reliability Standards is desirable. Comprehensive understanding of the electric utility industry.

Licenses & Certifications:   None

Working Conditions:

• Must be available to work emergency restoration assignment as required.
• Must be available to travel between MA/CT/NH as necessary.

Mental Aspects:

Leadership Behaviors/Competencies:

Set and Communicate Direction and Priorities

• Communicate priorities and goals (company, department, team)
• Show how employee’s work fits in
• Provide business updates, news
• Communicate, communicate, communicate

Build Trusting Relationships

• Role model honesty/integrity in communication and action
• Balance “getting results” with concern for individual needs
• Have honest dialogue with employees; get to know them

Manage and Develop People

• Set realistic performance objectives and expectations
• Give ongoing, honest feedback; coach for success
• Recognize good performance
• Visit peers and internal stakeholders in all 3-states where appropriate
• Remove obstacles to day-to-day performance
• Provide tools, information, training where needed

Foster Teamwork and Cross-functional Collaboration

• Encourage cooperation/remove obstacles between work groups/departments
• Encourage collaboration/peers helping peers

Create a Diverse, Inclusive Workforce

• Ask for employee input on work process/practice improvements and before implementing change that will affect them
• Encourage ideas

Lead Change

• Deliver effective, positive communications about change to your team
• Exhibit a “can-do” attitude to successfully implement changes in priorities and work processes
• Respond positively to new demands or circumstances

Focus on the Customer

• Ensure that everyone on the team understands our customer promise and provides superior customer service
• Be a role model for the team on delivering superior customer service

Please submit a resume with your application.

Worker Type:

Regular

Number of Openings:

1

EEO Statement

Eversource Energy is an Equal Opportunity and Affirmative Action Employer.  All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.

VEVRRA Federal Contractor

Vaccination Information:

Eversource requires all new employees to be fully vaccinated for COVID-19 by their first day of employment. If you have any concerns regarding compliance with this requirement, you will need to discuss your concerns with Eversource’s HR department after you have been made a conditional offer of employment. Eversource does not require applicants to discuss vaccination status prior to receipt of a conditional offer of employment and complies with all applicable laws.

Emergency Response:

Responding to emergency situations to meet customers’ needs is part of every employee’s role. If employed, you will be given an Emergency Restoration assignment.  This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.